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  • Question

    How to make a payment towards your next Sky bill

    • Answer
      • You can make a payment with your credit or debit card to reduce the amount of your next bill. This can be handy, especially if you are expecting your bill to be higher than normal due to Sky Box Office movies, sporting events, phone calls or new equipment charges, or are concerned about your bank account or credit card balance.

      • Making a card payment

        To make a payment online, sign into your account using the link below, and fill out your card details on our secure "Make a Payment" page.*  Complete all the fields marked with an asterisk, and enter your name exactly as it is printed on your card. Remember to include the Security Code, the last three digits of the number printed on or near the signature strip on the back of your card.

         

        After entering your details, you will be asked to confirm your payment. Please check the amount carefully as once you confirm, the money will leave your account. If you change your mind, close the page or sign out before confirming your payment. When your payment has been processed, you can print a receipt, and we will send you a confirmation email.

         

        Please note, you can also make a payment using your Sky remote - press interactive, then when the next screen loads, press select. Choose the following options from the menus that appear: Sky Active > My Sky account > Manage my account. You willl need to use your viewing card PIN** to access the service.

         
      • Setting up a Direct Debit

        Setting up a Direct Debit means payment is automatically collected from your bank account on your chosen due date, so you don't have to worry about forgetting to pay your Sky bill. To set up a Direct Debit online, you need your account details (bank or building society account number and sort code) and your Sky account details.

        1. Sign into the Change Payment Method page (choose Register Today if you don't already have a Sky iD).
        2. Select I would like to pay monthly by Direct Debit in the Update Payment Details section.
        3. Select Next and follow the on-screen instructions to enter your bank details.

        Did you know we have a free automated self-service phone line on 08002 600 400 

        where you can: 
         

        • Find out the balance on your account
        • Make a payment 
        • Set up or amend Direct Debit and credit card details on your account (find out more about changing your payment method in the link below).


        With this self-service line, you won’t have to wait in a queue and the change to your Sky account or subscription will be done in no time. 

        It is also possible to manage your account using your Sky Remote. To get started, pressinteractive. Choose the following options from the menus that appear: Sky Active > My Sky account. You will need to use your viewing card PIN** to access the service. 
        In the meantime, why not check out our Help Forums


        **Not your credit or debit card PIN. Follow the link to find your Sky viewing card PIN.

         

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    • View Answer at http://www.sky.com/helpcentre/account-and-billing/payments-and-billing/make-a-payment/
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