Home / Product Selection / SetTop / Moving Home / If I want the cables under my carpets will the engineer do that?
- Question
If I want the cables under my carpets will the engineer do that?
- Answer
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Sky engineers are not insured to enter the loft, crawl underneath floorboards or lift up your carpeting. You will need to agree on a route for the cable running between your Sky dish and your Sky box that does not require them to do these things.
Our engineers will tack the cables to the skirting boards, if you lift the carpets back from the skirting before the engineer arrives then the cables will be under the carpet when you put it back down but the engineer won’t lift the carpets to lay the cable.
- View Answer at http://www.sky.com/helpcentre/moving-home/faq/
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