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  • Question

    Late or failed payments

    • Answer
    • If you receive a message saying your payment has been unsuccessful, please contact your bank for further information. To pay your bill using a different payment card, use our One-off payment article.

      If your payment is not received by the due date your account will be considered overdue. The outstanding balance shown on your bill is due in full each month. If your payment is substantially overdue, your Sky service may be downgraded or disconnected.

      If you are having trouble meeting payments, please get in touch with Sky Customer Services to discuss your account - follow the Contact us link to get in touch.


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    • View Answer at http://www.sky.com/helpcentre/account-and-billing/payments-and-billing/late-or-failed-payments/
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