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  • Question

    Play/Pause/Record is not available whilst in

    • Answer
    • You may see this message on your screen if you tried to play, pause or record a programme while using an interactive service. Interactive services cannot be used while playing, pausing or recording programmes. 

       

      Press sky on your remote control to leave the interactive service before using these buttons. As long as the broadcaster allows it, you can record programmes featured within an interactive service. You cannot, however, record the interactive service itself. 
       


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    • View Answer at http://www.sky.com/helpcentre/tv/sky-plus-hd/error-messages/play-pause-record-not-available/
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