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  • Question

    Recording interrupted

    • Answer
      • Planner showing recording clash

        If you see the on-screen message "Recording Interrupted", this means that your Sky box was unable to record because it lost power or the satellite signal during the recording, or someone chose to cancel the recording and then restarted it. It's possible to do this accidentally by choosing the wrong programme from the "Programme clash" warning screen.


        After a few seconds your Sky+HD box will continue playback from the point when the satellite signal returned or recording was started. 
         

        Rebuilding your planner may prevent future recording issues. 
         

        A planner rebuild may fix the issues you have experienced or prevent future issues from occurring. The following instructions are easy to follow using your Sky remote and take just a few minutes. 
         

        Please note that this procedure will stop any recordings currently in progress - if you're currently recording a programme, you may wish to wait until it's finished before continuing.

         

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    • View Answer at http://www.sky.com/helpcentre/tv/sky-plus-hd/error-messages/recording-interrupted/
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