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  • Question

    Sky returning to live TV when recorded programme is playing

    • Answer
      • Planner rebuild menu

        If you are unable to watch recorded material because your Sky box keeps switching back to live TV, the recording might be corrupted or there might be a temporary issue with your planner.



        You can try rebuilding your planner to check the hard drive and the TV Guide listings for temporary errors and missing space. This should allow the box to function as normal.



        Rebuilding your planner is an easy process (taking just a few minutes) which may prevent future recording problems. A planner rebuild can be performed using your Sky remote.



        Please note that this procedure will stop any recordings currently in progress - if you're currently recording a programme, you may wish to wait until it's finished before continuing.

         

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    • View Answer at http://www.sky.com/helpcentre/tv/sky-plus-hd/recording/sky-returning-to-live-TV/
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