Home / Product Selection / SetTop / Moving Home / Why can’t I book an engineer for the day I move in?
  • Question

    Why can’t I book an engineer for the day I move in?

    • Answer
    • Even the best laid plans don’t always go to plan. If our engineers arrive before you have managed to gain access to the property, we wouldn’t be able to wait for you to get in and set up the TV. On moving day you have enough to worry about so it is better for you to get into the new house, decide where you want the TV and have us come the next day or day after to set it all up.
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    • View Answer at http://www.sky.com/helpcentre/moving-home/faq/
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