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  • Question

    Your Sky iD password format

    • Answer
    • When signing up for a new Sky iD or changing your password you’ll need to follow a few guidelines. Your password must: 
       

      • Be at least seven characters long
      • Contain a mix of letters and numbers
      • Not start with a number
      • Not contain your username
      • Not contain the word 'password'


      Reset your password 

      If you need to reset your password, please visit our password reset page. You'll see a login screen like the one below:

      Reset password  

       

           






      From here you'll need to enter some details about your Sky account, such as billing details and your security question answer to reset the password.


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    • View Answer at http://www.sky.com/helpcentre/account-and-billing/sky-id/your-sky-id-password-format/index.html
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