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Changing your PlayStation Network account password
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Find out how to change your PlayStation Network account password following system software update 3.61.
1. Select [Sign In] under PlayStation®Network on the XMB (XrossMediaBar) Menu.
2. Enter your sign-in ID (email address) and password, and then select [Sign In].
Enter the current sign-in ID (email address) and password for your PlayStation Network account, and ensure that you can receive messages at this email address.
3. Select [OK] from the screen that prompts you to change your password.
A screen for entering a new password is displayed.
4. Follow the on-screen instructions to change your password.
After you have changed your password, you will be able to sign in to PlayStation Network.
- If the screen for entering a new password is not displayed after step 3, your PlayStation 3 system has never been activated on PlayStation Network using your account. In this case, an email message will be sent to your registered email address. Follow the instructions in the email message to access a website and change your password.
If you have forgotten your password
If you have forgotten your password, you will need to change it from the PlayStation Network website. Follow the instructions shown below.
1. Select [Sign In] under PlayStation®Network on the XMB Menu.
2. Select [Forgot your password?] on the sign-in screen.
3. Enter your sign-in ID (email address) and your date of birth, and then select [Continue].
Ensure that you can receive messages at this email address.
4. Check that your email address is correct, and then select [Confirm].
An email message will be sent to your registered email address. Follow the instructions in the email message to change your password. When you have changed your password, you will be able to sign in to PlayStation Network.
- If the PlayStation Network account you are using is a sub account, it may be necessary to first sign in using the master account to change the password.
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Create a PlayStation Network account on your PS3 and access PlayStation Network for free
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Want to set up a PlayStation Network account on your PS3? Follow this simple guide to find out how to get the most out of your PS3.
1. Access PlayStation Network via the XMB™ (XrossMediaBar) and highlight [Sign Up for PlayStation®Network], then press the X button to continue.
2. Select [Create a New Account (New Users)].
3. This screen will inform you of the required information to set up your new account. Select [Continue].
4. Use the directional buttons to highlight the drop-down menus and enter your Country/Region of Residence, Language and Date of Birth.
Check that you have entered the correct information, and select [Continue].
5. Press the up button or the down button to read the Terms of Service and User Agreement/Privacy Policy, then highlight [Accept] and press the X button to confirm.
6. Highlight each box to enter your information, and press the X button to access the virtual keyboard.
Use the virtual keyboard to enter your details. Press the START button after each answer to confirm that the details are correct.
7. Enter your own Online ID. Think of a great name or nickname for yourself.
Your Online ID will be used in communal areas within PlayStation Network. Press the X button to check the availability of your Online ID - someone else may already be called Aragon3010. Once you have entered your own Online ID, the system will check that it is available, and if it is not, you will have to enter a different Online ID.
8. Select [OK] to confirm your Online ID and then select [Continue].
9. Enter your First Name, Last Name and Gender and select [Continue].
Use the virtual keyboard to input your details.
10. Enter your home address.
Use the virtual keyboard to input your details.
11. Press the X button to let us know if you would like to receive updates on PlayStation products and services, and then select [Continue].
If you choose to receive any information, it will be sent to the email address entered at step 6.
12. Check that the details entered are all correct, and then select [Confirm].
If your details are not correct, select [Edit] and change the information.
13. Congratulations! You have now created your very own PlayStation Network account.
Select [OK] and visit PlayStation Store to discover a world of fresh entertainment for your PS3.
You now have free access to PlayStation Network, where you can play online games for free, upload your own creations and download games, demos, trailers and much much more from PlayStation Store.
- View More: Sony Playstation3 Create a PlayStation Network account on your PS3 and access PlayStation Network for free
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Activate Deactivate your PS3
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Make sure your PS3 system is set up correctly to download PlayStation Network content.
For certain types of PlayStation Network content, the PlayStation 3 system that the content is intended to be used on must be activated by the PlayStation Network account that purchased the content.
This is an important requirement as, if the correct PS3 system is not activated, then it can not be used to access the content that you may have purchased.
A maximum of five game systems may be registered to a single PlayStation Network account at any one time. If you wish to deactivate a PS3 system from your PlayStation Network account, you must do so by accessing the PlayStation Network account with the registered PS3 system you wish to deactivate.
As of 18 November 2011, users can play game content purchased from PlayStation Store on up to two PS3 systems. This update will not affect game content purchased before 18 November 18 2011.
Activate/Deactivate a PS3 system
1. Sign in to your PlayStation Network account via the PlayStation 3 system
On the XMB™ (XrossMediaBar) Menu, go to PlayStation Network > [Sign In].
2. Go to [Account Management]
Highlight [Account Management] and press the X button.
3. Go to [System Activation]
Highlight [System Activation] and press the X button.
4. Choose your system
Highlight [PS3™ System] and press the X button.
5. Select your content
Select the type of content you want your PS3 system to use and press the X button.6. Activate/Deactivate your system
Highlight [Activate System] or [Deactivate System] as required and press the X button. Your PS3 system is now activated/deactivated. Highlight [OK} and press the X button to complete the process.
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Adjust custom settings
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Find out how to adjust custom setting when connecting to the Internet.
In certain network environments, some settings may not be adjusted automatically by selecting [Easy]. Refer to the information below and also follow the on-screen instructions to adjust custom settings.
Ethernet operation mode
Specify the Ethernet data transfer rate and operation method. You can usually select [Auto-Detect].IP Address Setting
Specify the method for obtaining an IP address when connecting to the Internet. The method varies depending on the Internet service provider you use.Automatic: Use the IP address allocated by the DHCP server.
Manual: Enter the IP address manually.
PPPoE: Connect to the Internet using PPPoE. Enter the user name and password supplied by your Internet service provider.DHCP host name
Specify the DHCP server host name. You can usually select [Do Not Set].DNS Setting
Specify the DNS server. The method varies depending on the Internet service provider you use.Automatic: System acquires the DNS server address automatically.
Manual: Enter the DNS server address manually. Enter the IP addresses of the primary and secondary DNS servers that
are supplied by your Internet service provider.MTU
Specify the MTU value used when transmitting data. You can usually select [Automatic].Proxy Server
Specify the proxy server to be used. You can usually select [Do Not Use].UPnP
Enable or disable UPnP (Universal Plug and Play). You can usually select [Enable].Note:
- If [UPnP] is set to [Disable], online communication may be restricted when using the voice / video chat feature or communication features in games.
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Viewing the users guide
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Use the PS3 system's Internet browser to view the online user's guide.
On the XMB (XrossMediaBar), go to Network > [Online Instruction Manuals], and then press the X button.
You can also access the online user's guide on the PC version of eu.playstation.com - head over to eu.playstation.com/ps3/support/manuals to check it out now.
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Setting up your network
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View examples of wired and wireless network configurations.
Example of a network configuration (wired)
1. Network gateway device such as a DSL modem.
- The connection method may vary depending on the environment in use. For example, you may be able to connect Ethernet cables directly into the wall outlet in housing complex units that have preinstalled LAN ports. If you are using such a network environment, you do not need a network gateway device.
- Dial-up Internet is not recommended.
2. Router.
- A router is a device that enables multiple devices to be connected to one Internet line. A router is necessary if a PC and a PS3 system will be connected to the Internet at the same time using one Internet connection. A router is not necessary if the DSL or cable modem or other network device has built-in router functionality.
3. Ethernet cable.
Example of a network configuration (wireless)
1. Network gateway device such as a DSL modem.
- The connection method may vary depending on the environment in use. For example, you may be able to connect Ethernet cables directly into the wall outlet in housing complex units that have preinstalled LAN ports. If you are using such a network environment, you do not need a network gateway device.
- Dial-up Internet is not recommended.
2. Wireless router (access point).
- A router is a device that enables multiple devices to be connected to one Internet line. A router is necessary if a PC and a PS3 system will be connected to the Internet at the same time using one Internet connection. A router is not necessary if the DSL or cable modem or other network device has built-in router functionality.
- A wireless router is a device that adds access point functionality to a router.
Note:
- Images may vary depending on the model or the software version in use.
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Obtain the MAC address
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How to obtain the PS3 system's MAC address.
All devices that connect to the Internet, including PlayStation 3, contain a network adapter. Each network adapter has a unique code to identify it, known as a MAC address.
Follow these instructions to obtain the PS3 system's MAC address.
- Select Settings on the PS3 Home Menu.
- Navigate down and select [System Settings].
- Select [System Information]. Here you will find your MAC address. Be sure to note down the entire code, including colons.
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Use a wired connection
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Connect your PS3 to the Internet using an Ethernet connection.
If you have an Ethernet broadband connection, follow these step-by-step instructions to get your PS3 online.
Before you get started, please ensure you have an Ethernet modem or router and a Cat5 Ethernet cable.
- On the PS3 Home Menu, browse to Settings > [Network Settings] > [Internet Connection] and select [Enable].
- Scroll down to [Internet Connection Settings] and press the X button. You will be asked if you want to continue; select [Yes].
- When asked for a [Setting Method], select [Easy]. You will now be asked for your preferred connection method; select [Wired Connection].
- Using an Ethernet cable (sold separately), connect the LAN connector on the back of your PS3 to the LAN socket on your internet router. From the [Address Settings] screen, select [Easy]. The PS3 system will display your network settings; press the X button to save them.
- Press the X button to start a connection test. If the test is successful, then you have connected your PS3 to the Internet.
Note: If the test fails, your network may require you to enter the PS3 system's MAC address. For information on obtaining the MAC address, see the related guide at eu.playstation.com.
- On the PS3 Home Menu, browse to Settings > [Network Settings] > [Internet Connection] and select [Enable].
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Use a Wireless connection
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Connect your PS3 to the Internet using a Wireless Internet connection.
If you have a Wireless broadband connection, follow these step-by-step instructions to get your PS3 online.
Before you get started, please ensure:
- You know your SSID, which is essentially your Internet connection's name
- Your router is set up to broadcast the SSID, so that your PS3 can find it
- You know your WEP or WPA security key, if your broadband connection has one enabled (recommended)
If you do not know your SSID or your security key, speak to the person who configured your Internet connection or contact your Internet Service Provider (ISP).
- On the PS3 Home Menu, browse to Settings > [Network Settings] > [Internet Connection] and select [Enable].
- Scroll down to [Internet Connection Settings] and press the X button. You will be asked if you want to continue, select [Yes].
- When asked for a [Setting Method], select [Easy].You will be asked for your preferred connection method; select [Wireless].
- From the next window, select [Scan]. You will see a list of Wireless connections in your area. Highlight your SSID and press the X button.
- Press the right button to continue. Do not press the X button as this will edit your SSID.
- You now need to select the type of security key used by your Internet connection. If your connection has no security key, select [None] and press the X button. You will see a summary of your connection details; press the X button to save them and proceed to testing.
- If you have a security key enabled, select either [WEP] or [WPA-PSK/WPA2-PSK]. Press the X button to bring up the keyboard and enter your key, bearing in mind it is case sensitive. Press the START button to close the keyboard and press the right button to proceed.
- Press the X button to save your settings and proceed to testing.
- Select [Test Connection] and wait. If the test is successful, then you have connected your PS3 to the Internet.
Note: If the test fails, your network device may require you to enter the PS3 system's MAC address. For information on obtaining the MAC address, see the related guide at eu.playstation.com.
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Connect to the Internet
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Connecting your PlayStation 3 to the Internet opens up a world of online entertainment.
Whether you want to play online, keep in touch with friends or download exclusive games and media from PlayStation Network, this section will guide you through getting your PS3 online.
Before you get started, check that you have a working Internet connection. In addition, you will need:- A PlayStation 3 system
- A high speed internet account with an Internet Service Provider (ISP)
- A wireless router compatible with 802.11b or 802.11g Wireless standards or an Ethernet (non-wireless) router and an Ethernet cable.
If you are having problems with your broadband connection or you are unsure which type of router you have, speak to the person who set up your account or contact your ISP.
Connect to the Internet
If network settings are already completed, the PS3 system will automatically connect to the Internet when the system is turned on. The connection will remain active as long as the system is on.
Using the Internet browser
1 Select Network > [Internet Browser], and then press the X button.
The Internet browser opens. A busy icon (1) is displayed while the page is loading.
Basic operations of the Internet browser:
- Directional buttons: Move the pointer to a link.
- Right stick: Scroll in the desired direction.
- L1 button: Go back to the previous page.
- START button: Enter an address.
- Triangle button: Switch between displaying and not displaying the menu.
Viewing the user's guide
You can use the Internet browser to view the online user's guide for the PS3 system. Select Network > [Online Instruction Manuals], and then press the X button.
You can also access the online user's guide ateu.playstation.com/ps3/support/manuals.
This guide contains detailed information about using the PS3 system.
Creating a PlayStation Network account
By creating a PlayStation Network account, you can enjoy communicating with your Friends or download games or videos from PlayStation Store.
Select PlayStation®Network > [Sign Up for PlayStation®Network], and then press the X button. The screen for creating an account will be displayed.
Note:
- An Internet connection is required to create an account.
- PlayStation Network service content may vary depending on the region.
- Images may vary depending on the model or the software version in use.
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Choose the right Internet Connection Settings
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Tips on how to get your PS3 online.
When setting [Internet Connection Settings] under Settings > [Network Settings], you can select [Easy] or [Custom] as the first step of the procedure.
Easy: Basic settings are automatically set.
Custom: You can set detailed information for the following items:- Ethernet Operation Mode
- IP Address Setting (Automatic, Manual or PPPoE)
- DNS Setting
- MTU
- Proxy Server
- UPnP
Note:
- After [Easy] or [Custom] is selected, the system will detect whether an Ethernet cable is connected. To set to connect to the Internet wirelessly, you must first remove the Ethernet cable.
- For details on settings under [Custom], refer to the information provided by your Internet service provider or the instructions supplied with the network device.
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Access content stored on other devices
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Use your PlayStation 3 to wirelessly access videos, photos and music stored on other media servers and digital devices.
If you have entertainment stored on various digital devices throughout the house, why not try using DLNA on your PlayStation 3 and other digital devices to bring all that content together in one convenient place.
What is DLNA?
DLNA stands for Digital Living Network Alliance and it allows compatible devices, such as PlayStation 3, PCs and compatible televisions, to join a network and share data wirelessly, via your Internet router.
Using PlayStation 3 to access content stored on other DLNA devices
- Enable [Media Server Connection] under Settings > [Network Settings] on the XMB™ (XrossMediaBar).
- You can connect, over the network, devices that are compatible with DLNA, including products made by other companies. You can also connect a Microsoft Windows XP or Microsoft Windows Vista personal computer that has Windows Media Player 11 installed.
- When you turn on the PS3 system, DLNA servers on the same network are automatically detected and icons for the detected servers are displayed under Photo, Music or Video on the XMB. If you select an icon, you can play content that is available for shared access on each DLNA server*.
*You cannot play copyright-protected content. Some other content, such as video and audio formats not supported by PS3, may not be played using the DLNA server feature.
Using PlayStation 3 to search for DLNA devices manually
If you select [Search for Media Servers] under Photo, Music or Video, you can initiate a search for DLNA servers on the same network. Use this feature if no DLNA server is detected when the PS3 system is turned on.
- Enable [Media Server Connection] under Settings > [Network Settings] on the XMB™ (XrossMediaBar).
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Copy playlists to PSP
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You can copy playlists from a PS3 system and the Media Go application to a PSP system.
You can use playlists that you create on your PS3 system on a PSP system to play songs or show photos in the order you like. To do this, you have to upgrade the system software of your PSP system to the latest version and the PS3 system software must be version 3.10 or later.
1. Connect the PSP system to the PS3 system using a USB cable.
If you are using a PSP-1000, PSP-2000 or PSP-3000, you should first check that you haveMemory Stick Duo media inserted in the PSP system.
2. Select [USB Connection] under Settings from the PSP system's Home Menu.
3. Select [Playlists] under Music or Photo from the PS3 system's Home Menu.
4. Choose the icon of the playlist that you want to copy, and then press the Triangle button.
5. Select [Copy].
Specify [PSP™ (PlayStation®Portable)] as the destination. Follow the on-screen instructions to copy the playlist.Import playlists using the Media Go application
You can import music, photo and video playlists that you created using Media Go to your PSP system. When you import the playlists, the photo and video content of the playlists is also copied to the PSP system.
In order to import music playlists, the Media Go application must be version 1.2 or later.
In order to import photo and video playlists, the Media Go application must be version 1.3 or later.
Media Go version 1.3 is scheduled to be released on November 20, 2009. For details about Media Go (a Sony Creative Software product), visitsonycreativesoftware.com/products/mediago.
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Discover Remote Play
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Find out more about hooking up your PSP to your PS3 and sharing content between the two systems.
Remote Play is a feature that lets you share content between your PlayStation 3 and PSP, locally using the devices' in-built Wireless features or remotely via an access point.
Remote Play SettingsThe [Remote Play Settings] option under Settings lets you adjust the settings necessary to use the PSP system for remote play.
Register Device: Register the PSP system to be used for remote play with the PS3 system. Follow the on-screen instructions to register (pair) the devices.
Registered Device List: View a list of PSP systems that are registered.
Custom Connection Settings: If you select [Custom Connection Settings], you can manually change the SSID and encryption key to match those that are set on the PS3 system. It is usually not necessary to adjust these settings.
With system software version 1.60, if a USB cable is used to register (pair) a PSP system with a PS3 system, the systems will be able to communicate with each other in Infrastructure Mode.
Registering a device- Connect the PSP system and PS3 system using a USB cable.
- Select [USB Connection] under Settings on the PSP system.
- Select [Register Device] under Settings > [Remote Play Settings] on the PS3 system.
Follow the on-screen instructions to complete the registration (pairing). When the registration is complete, the USB cable can be removed.
Using remote play (via the PS3 system's Wireless LAN feature)
If using this method for remote play, the PSP system software must be version 3.10 or later.- Select [Remote Play] under [Network] in the PS3 system's Home Menu. The system will enter remote play connection standby mode.
- Select [Remote Play] under [Network] in the PSP system's Home Menu.
- Select [PlayStation®3] from the list of connections. If the connection is successful, the PS3 system screen will be displayed on the PSP system.
Using remote play (via an access point)
- Register (pair) the PSP system with the PS3 system.
- Create a network connection for connecting the PSP system to an access point. For details on creating a network connection, refer to the user's guide for the PSP system. If the PSP system is already connected to a network via an access point, you do not have to create a new network connection.
- Select [Remote Play] under Network in the PS3 system's Home Menu. The system will enter remote play connection standby mode.
- Select [Remote Play] under Network in the PSP system's Home Menu.
- From the list of connections, select the connection for the access point to be used for remote play. If the connection is successful, the PS3 system screen will be displayed on the PSP system.
Notes:
- A wireless router is an access point equipped with router functionality. An access point is a device that allows you to connect to a network wirelessly. A router is a device used when sharing one Internet connection among multiple devices.
- A modem may be equipped with router functionality. Connect the PS3 system to a device that is equipped with router functionality.
- If the access point and modem both are equipped with router functionality, turn the router functionality off on one of these devices. The PS3 system and PSP system must be connected within the same network. If two or more routers are used at the same time, the PS3 system and PSP system may be connected to separate networks and you may not be able to use remote play.
Using remote play (via the Internet)
Using the access point of a public wireless LAN service, you can connect the PSP system to the PS3 system within your home over the Internet. By setting the PS3 system in remote play connection standby mode, you can use remote play even when you are far away from home.- Connect to the Internet via a wired or wireless connection
- Connect to the PS3 system using an Internet connection
- An access point outside of the home
- To use this function, the PSP system software must be version 3.50 or later. The version 3.50 update is planned for release at the end of May 2007.
- To use remote play over the Internet, you must have a PlayStation®Network account.
- The method of using a public wireless LAN service and the charges for such use vary depending on the service provider. For details, contact the service provider.
- Select [Sign In] under Friends in the PS3 system's Home Menu. To use remote play over the Internet, you must sign in to PlayStation Network.
- Select [Remote Play] under Network in the PS3 system's Home Menu. The system will enter remote play connection standby mode and your sign-in ID will be displayed.
- Select [Remote Play] under Network in the PSP system's Home Menu.
- Select [Connect via Internet] as the method of connecting to the PS3 system.
- From the list of connections, select the connection for the access point to be used for remote play.
- Enter the PlayStation Network sign-in ID and password that are being used by the PS3 system.
If the connection is successful, the PS3 system screen will be displayed on the PSP system.
- For details about remote play, refer to the user's guide for the PS3 system software.
- To connect the PSP system to a PS3 system and use remote play from a location far away from home, the PS3 system must be set in remote play connection standby mode in step 2 above.
Audio Output Device
The [Audio Output Device] option can be found under Settings > [Remote Play Settings] in the PS3 Home Menu.
With this option, you can use your PSP system as a remote control for playing audio on your PS3 system. If your PS3 system is connected to an audio output device such as an AV receiver, you can operate the device without turning on your TV.
You can set which system plays audio during remote play with a PSP system.
PSP™: Play audio on the PSP system.
PS3™: Play audio on the PS3 system.
- View More: Sony Playstation3 Discover Remote Play
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View messages in the profile screen
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Find out how to access messages you have exchanged with your friends.
A list of messages that you have exchanged with a Friend can be accessed from the Friend's profile screen. Select [Message List] in the profile screen of a Friend. The list of messages will be displayed.
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Bring text messages to life
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You can use emotions when sending a text message to your Friends
You can use emoticons when creating a message under Friends. Select the symbol key on the keyboard and choose the emoticon that you want to use.
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Use the Voice Changer feature
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[Voice Changer] is an option in Settings > [Accessory Settings] that lets you change the voice that is input to an audio device.
High and low-pitched tones can each be adjusted to five preset levels. You can vary the tone of the voice that is input from the microphone when using voice / video chat under Friends.
- Use the left and right buttons to adjust the tone setting. You can verify the change in tone by using the microphone to input audio. Verify the change in tone by speaking into a microphone and adjusting the [Voice Changer]control accordingly.
- You can also adjust the settings by selecting [Tools] >[Voice Changer] from the control panel when using voice / video chat under Friends.
- The Voice Changer settings are also reflected in games that support the voice chat feature.
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Use voice video chat
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Find out how to use PS3 to enable voice and video chats with other users.
Starting a new voice / video chat
[Start New Chat] is an option under Friends.
If you select the icon, you can start a voice / video chat. Select the person you want to invite to the chat room from the screen that is displayed.Note:
- Before starting a new chat, please ensure you have added your friends to your Friends List.
Display Photo
[Display Photo] is part of the voice / video chat options menu. During voice / video chat, you can display an image under Photo instead of the camera image or an avatar. Press the Triangle button during a chat to display the options menu, and then select [Display Photo].
Voice / video chat menu
The voice / video chat menu has been changed.
If you select Friends > [Start New Chat], a chat room screen will be displayed. You can perform various operations using the menu that is displayed on the screen.
Invite a Friend: Create a message to invite a person to join a chat room.
Tools: Display an image from Photo. Create a message for everyone in a chat session.
View: Adjust settings related to the chat screen display.
Chat Settings: Adjust settings for an audio device or camera.
Leave: Leave (exit) the chat room.
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