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  • How can I connect my TV to the Internet?

    • STEP 1. LAN connection using DHCP.

      The procedures to set up an automatic IP (Internet Protocol) address are described below.

      NOTE: Once an IP address, subnet mask, gateway, and DNS are automatically allocated when DHCP is selected, you do not have to enter them manually.

      • Connect the LAN port on the rear panel of the TV and the external modem with a LAN cable. Connect the LAN port on the wall and the external modem with a Modem cable.

      Connecting the TV to the LAN using an External Modem.

      • Depending on how your network is configured, you may be able to connect your TV to your LAN by connecting the LAN port on the back of your TV directly using a LAN cable.

      Connecting the TV to the LAN by connecting the LAN port on the back of the TV directly to the Modem port on the wall.

      • You can connect your TV to the LAN via an IP Sharer (Access Point or Router).

      Connecting the TV to the LAN using a Router.

      STEP 2. LAN connection for a static IP environment.

      The procedures to set up the network using a static IP address are described below.

      NOTE: You will have to manually enter the IP address, subnet mask, gateway, and DNS that are provided by your Internet Service Provider (ISP).

      • Connect the LAN port on the rear panel of the TV and the LAN port on the wall using a LAN cable.

      Connecting the TV to the LAN by connecting the LAN port on the back of the TV directly to the LAN port on the wall.

      • You can connect to the LAN via a Sharer (Access Point or Router).

      Connecting the TV to the LAN using a Router.

      STEP 3. Wireless connection and the network setup.

      You can connect to the network via wireless through a wireless IP sharer (Access point or router).

      Connect the Samsung Wireless LAN Adaptor for InfoLive into the USB1 (HDD) or USB2 terminal on the side panel of your TV.

      Connecting the TV to the network using the Samsung Wireless LAN Adapter.

      To set up the network, please proceed as follows.

      1. Select the network type.
      2. Select the network setup type.

      Selecting the network type and the setup type.

      STEP 4. Network type.

      Select Cable or Wireless as the method to connect to the network. Please follow the steps below.

      1. Press MENU button on the remote control.

      Remote Control – Menu Button

      1. Select Setup > Network type > Cable or Wireless by using navigation wheel on the remote control.

      On-Screen Menu > Setup > Network Type > Cable (or Wireless)

      1. Press EXIT button to finish.
      STEP 5. Network setup type: Cable Network Setup – Auto Setup.

      If you connect the LAN cable and it supports DHCP, the Internet Protocol (IP) settings are automatically configured. Please check if the LAN cable is connected.

      1. Set Network Type to Cable.
      2. Select Cable Network Setup.
      3. Set Internet Protocol Setup to Auto Setup.

      Cable Network Setup > Internet Protocol Setup > Auto Setup

      1. Select Network Test to check the network connectivity.
      STEP 6. Network setup type: Cable Network Setup – Manual Setup.

      To connect the TV to the LAN using a static IP address, you must set up the Internet Protocol (IP) manually. Please check if the LAN cable is connected.

      1. Set Network Type to Cable.
      2. Select Cable Network Setup.
      3. Set Internet Protocol Setup to Manual Setup.
      4. Insert IP Address, Subnet Mask, Gateway and DNS Server by pressing the corresponding number buttons on the remote control.

      Cable Network Setup > Internet Protocol Setup > Manual Setup

      1. Select Network Test to check the network connectivity.

      NOTE: If the IP address information is unknown, contact your ISP / network provider. If you use a static IP address, you need to connect via Manual Setup, using the static IP information. If connecting using an auto IP, select Auto Setup.

      STEP 7. Wireless network setup – Auto Setup.

      The menu is activated only if the Samsung Wireless LAN Adaptor for InfoLive is connected. If you connect the LAN cable and it supports DHCP, the Internet Protocol (IP) settings are automatically configured. The wireless IP sharer (Access Point or Router) to be connected to this product must support DHCP. Please check the network connectivity as follows.

      1. Set Network Type to Wireless.
      2. Select Wireless Network Setup.
      3. Set Internet Protocol Setup to Auto Setup.
      4. Select an AP through Select Access Point.

      Wireless Network Setup > Internet Protocol Setup > Auto Setup

      1. Select Network Test to check the network connectivity.
      STEP 8. Wireless network setup – Manual Setup.

      The menu is activated only if the Samsung Wireless LAN Adaptor for InfoLive is connected. Please check the network connectivity as follows.

      1. Set Network Type to Wireless.
      2. Select Wireless Network Setup.
      3. Set Internet Protocol Setup to Manual Setup.
      4. Insert IP Address, Subnet Mask, Gateway and DNS Server by pressing the corresponding number buttons on the remote control.

      Wireless Network Setup > Internet Protocol Setup > Manual Setup

      1. Select Network Test to check the network connectivity.
    • View More: Samsung How can I connect my TV to the Internet?
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  • How do I configure the Samsung PC Share Manager software?

    • Spare
      STEP 1. Connecting the TV to the internet (wired connection)

      After installing the PC Share Manager software on your computer, you are ready to connect your Samsung TV to the computer through the Ethernet network. In order to connect, please follow the steps below.

      1. Connect the LAN port on the back of the TV to the external modem with a LAN cable.
      2. Connect the PC, on which the PC Share Manager software is installed, to the external modem using a LAN cable.
      3. Connect the LAN port on the wall and the external modem with a Modem cable.

      Connecting the TV to the LAN using the External Modem.

      STEP 2. Connecting the TV to the internet (wireless connection)

      You can connect your Samsung TV to the computer via wireless as follows.

      1. Turn on the AP (Access Point - Router or Modem) and the TV.
      2. After 5 - 10 minutes, plug the Samsung Wireless LAN Adaptor into a USB port on the back or side panel of your TV.

      Connecting the TV to the internet using the Samsung Wireless LAN Adaptor.

      1. A pop-up message will appear on your screen and inform you about the progress. Click Yes to switch to wireless network and wait until the connection is established.

      Connection Progress

      1. If the connection fails, reset the router and start again.

      NOTE: If you are connected to your router you can see your PC with windows.

      To check whether the internet connection is set up normally, perform 'Network Test'.

      Network Test

      STEP 3. Configuring the PC Share Manager

      When your TV is connected to your computer through the network, you can configure the PC Share Manager. To do so, please follow the steps below.

      1. Turn on your TV and the computer. Wait for Windows to boot up.
      2. Open the PC Share Manager on your computer.
      3. Click Share in the upper left corner of the Share Manager window.

      PC Share Manager > Share

      1. Select Set Device Policy from the drop down menu. The Set Security Policy window appears.

      Share > Set Device Policy

      1. If your TV is connected to the network and the DLNA feature is working properly, the PC Manager displays the TV and its IP address in the Set Security Policy window.

      Set Security Policy Window > Accept

      NOTE: The share connection state is set for all devices to Denied by default.

      1. To allow the connection between your TV and your computer, click Accept. Your TV now has access to any compatible media you have set to be shared in the PC Share Manager.
      STEP 4. Changing the computer name

      In the PC Share Manager on your computer, your TV access is listed as a server. The name of this server is WiseLinkPro PC server by default. In case you use your TV to access more then one computer, it is advisable to rename each one, so you can easily differentiate among them.

      To change the name of a computer you want to use, please follow the steps below.

      1. Open the PC Share Manager.
      2. Near the upper right corner, the PC Share Manager window displays the server name and a triangle. Click the triangle to open a drop down menu.

      PC Share Manager > WiseLinkPro PC Server

      1. In the drop down menu, click Change Server Name.

      WiseLinkPro PC Server > Change Server Name

      1. The Change Server Name dialog opens. Type in the new server name and then click OK.

      Change Server Name Dialog > Typing in the new server name > OK

      1. Your TV will now recognise the new server name.
      STEP 5. Problem solving – 'No external storage device found' error message

      If your TV displays an error message No external storage device found, check the connection status, it means that there is no network connection or your TV can not find the server created by the PC Share Manager on your computer.

      To resolve the problem, follow the steps below.

      1. Make sure your television has a network connection. To run the network test go to the Setupmenu under the Cable Network Setup on your TV.
      2. Make sure that the PC Share Manager is running and your TV is listed as accepted in the Set Security Policy window.
      3. Verify that the media (music, pictures, videos) you are trying to access meets the format requirements specified in the user's manual.
      4. If none of the above helps, disable the firewall software on your computer.

      NOTE: Your firewall software may prompt you to allow PC Share Manager to access the network. Click to Allow PC Share Manager access through the firewall.

      NOTE: Your firewall may allow you to use Share Manager. Before you disable your firewall, see if you can add Share Manager to the list of programs permitted to breach the firewall.

      1. In case this still does not help, you may need to uninstall your firewall or antivirus protection software and then reinstall it after PC Share Manager is installed to stop the communication failure.
      STEP 6. Problem solving – 'Request cannot be completed' error message

      When accessing media your TV displays Request cannot be completed. Wiselink Pro will return to the main screen, check the following steps below to resolve the problem.

      1. Make sure your TV is set to the correct server. Press the Red button and then select the correct server.
      2. You may not have set any media files to be shared in the PC Share Manager or set only the main folder to be shared. Make sure that you have set up the folders (My Pictures, My Music, My Videos, for example) to be shared in the PC Share Manager instead of just the My Documents folder.
      3. If the first two options do not resolve the problem, your firewall or antivirus software may be blocking the file sharing and the transfer. Try disabling the software.
      STEP 7. Software download

      If your TV loads only some media, first check the format of the media that will not load and verify if it is compliant with the video, audio or image formats required by PC Share Manager.

      If you have installed the PC Share Manager from a CD, upgrade the software to the latest version.

      The software can be downloaded from the Downloads section on the Samsung UK website. You can easily get there by following the guidelines below.

      Click on Support on the global navigation bar at the top of the page.

      www.samsung.com/uk

      Select TV & AV.

      www.samsung.com/uk

      Choose your product type, subtype and model number, and click Select.

      www.samsung.com/uk

      Under Downloads, click on the Software link.

      www.samsung.com/uk
    • View More: Samsung How do I configure the Samsung PC Share Manager software?
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  • How can I access the DTV channels on my television?

    • STEP 1. Using an integrated DTV tuner

      If your TV has an integrated DTV tuner, please follow the steps below.

      1. Use the Auto Store function to search and store all of the available channels.

      Channel > Auto Store

      1. You can tune analogue, digital or both types of channels.

      Auto Store Menu

      1. You can then access them by selecting the number of channels on your remote control. If you press the number twice, you will switch from an analogue channel to a digital one or vice versa.

      Auto Store Menu

      STEP 2. Using an external DTV tuner

      If the TV does not have an integrated DTV tuner, you have to use an external DTV tuner – STB (set-top-box). Connect the receiver to the rear panel of your TV, install and configure it going after the instructions provided with the device. Then follow the steps below.

      1. Connect your STB (set-top-box) to your TV by using an HDMI, SCART or an analogue cable.

      Connecting the STB to the TV using HDMI, SCART or analogue cable.

      1. Turn your TV on.
      2. Press the SOURCE button on the remote control until the external DTV receiver is selected.

      Remote Control – Source Button

      STEP 3. TV specifications

      To find out if your television model has an integrated DTV receiver, visit the Television section on the Samsung UK website. You can easily get there by following the guidelines below.

      Click on TV Audio Video on the global navigation bar on the Samsung UK website, and clickTelevision.

      www.samsung.com/uk

      Choose your product type and click on Tech Specs.

      www.samsung.com/uk

      NOTE: If you can not get specific channels, please upgrade your TV to the latest firmware by USB, and then please contact a DTV signal supplier if the issue persists.

      STEP 4. Firmware download

      The firmware upgrade can be downloaded from the Downloads section on the Samsung UK website. You can easily get there by following the guidelines below.

      Click on Support on the global navigation bar at the top of the page.

      www.samsung.com/uk

      Select TV Audio Video.

      www.samsung.com/uk

      Choose your product type, subtype and model number, and click Select.

      www.samsung.com/uk

      Under Downloads click on the Firmware link.

      www.samsung.com/uk
    • View More: Samsung How can I access the DTV channels on my television?
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  • How do I use Internet@TV?

    • STEP 1. Accessing Internet@TV

      Internet@TV is a feature which brings the best from the internet directly to your TV. You do not need to connect to your computer to access your favourite content.

      You can quickly access this feature by pressing the INTERNET@TV button on your remote control. This will load the Internet@TV homepage. You will be asked to log in to your account.

      Remote Control

      NOTE: You have to perform a network setup before you can access Internet@TV for the first time.

      STEP 2. Creating new account

      Internet@TV is a universal feature. Each member of your family can customise it according to their own preferences. You can create a new account and link your favourite applications to it.

      To create a new account, go to Internet@TV Settings > Internet@TV ID or press the Abutton on your remote control on the Login screen.

      Login Screen

      When you are asked to create a new Internet@TV ID, you will see the remote control schema on the screen of your TV. Use the corresponding buttons on your remote control to type in the name and password for your account. The password should have up to 8 characters and must be entered twice for verification. You will now have access to your personal account.

      STEP 3. Working with widgets

      Widgets are Internet@TV applications that allow you to easily access content on the internet. You can manage the list of content according to your personal preferences. You will see the list of your widgets in the My Applications section on the Internet@TV homepage. You can get new widgets from the Recommended applications dock or from the Samsung Apps. Just click on the widget you want and this will be added to your applications.

      Internet@TV Screen

      NOTE: The list of available widgets is updated regularly and is specific for each location.
      In some cases you may find that certain widgets or apps do not work as the access to them is restricted by territory or IP address.

      For more information about this feature, visit Internet@TV page on the Samsung UK website.

       
    • View More: Samsung How do I use Internet@TV?
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  • Make calls and video calls with Skype on your TV

    • Getting started with Skype

      Make calls and video calls with Skype on your TV.

      OMade possible by Internet@TV - bringing useful and entertaining features directly from the web to your TV.

      NOTE

      Connect your webcam directly to the TV, not through a USB hub.

      If the webcam isn't working properly, turn the TV off then on again, and relaunch Skype.

      Skype is disabled when the TV is turned off.

      Voice quality may be affected in a noisy environment.

      Using a wireless network can degrade call quality.

      Use of the Skype software is subject to the Skype End User License Agreement (skype.com/legal/eula), Skype Terms of Service (skype.com/legal/tos) and the Skype Privacy Policy (skype.com/legal/privacy/ general).

      If Skype is deleted or upgraded, saved information (History and Options) is deleted.

      For help using Skype, visit skype.com

      SMS(short message service) and instant messaging are not available.

      You need to configure your network before using Skype on your TV. See instructions in this manual.

      Screen display

      The picture from your webcam is displayed under My video.

      If you haven't connected a webcam yet, you will see the message "We can't detect your webcam..." Connect your TV compatible webcam into a USB port on the back of your TV. Buy compatible webcams from skype. com/

      Welcome to Skype!

      My video

      John001

      7.92 EUR Skype Credit

      Contact

      The best one has not....

      Video Call

       Your Skype Name, online 1/6status, credit balance and

      mood message are displayed here, next to your profi le picture.

            Select from the menu items
            
            Contact, History, Call
            phones, and Options.
            From the menu item press
            ENTERE and scroll to the
      A Sign outB Online statusC Add contactD Camera OffR Returndesired option.
       
      The picture from your Sign out: Select to Sign out or Quit Skype. 
      webcam is displayed here.Online status: Select your status. 
         
        Add contact: Add a Skype contact or a phone number.
        Camera off: Switches to a voice call. 
        T Options: Displays the Options menu. 
      Skype_ENG.indd2  2010-06-01오후 5:34:53 
         
             
            
      Scroll down to Sign in and press the ENTERE button.
      ✎If you're unable to login, even though the network is operating normally, visit skype.com for help.
      Enter your password and press the ENTERE button.
      ✎Be sure you have the cursor where you want it when entering the password.
      ✎Once you return to the welcome page, you can tell
      Skype to sign you in or start up automatically; select the respective box and press theENTERE button.
      Press [Enter]
      * Password
      * Repeat Password Country/Region
      Press [Enter]
      Press [Enter]
      Sign up
      * Fields marked with an asterisk are required.
      * Skype Name Press [Enter]
      E Input
      Auto Start when my TV power on
      Password Press [Enter]
      Sign in Create account
      Sign me in when Skype starts
      e Exit

      Signing into Skype

      When running Skype on your TV for the first time, enter your Skype Name and password or create an account. If you can't login, check the network connection.

      To sign in with an existing account:

      ✎If you have signed in on your TV before, scroll to the right, select ▼ and press the ENTEREbutton. Select your Skype Name and press the ENTERE button.

      1

      2

      3

      4

      Press the ENTERE button with the box next to Skype Name highlighted. Two OSD (on screen display) windows appear.

      ✎The application of remote control buttons—, ENTERE button and RETURN—is explained at the bottom of the main OSD window. and µ are explained in the right-hand side.

      Enter your account name and press the ENTERE button.

      Scroll down to the box next to Password and press the ENTERE button.

      Welcome To Skype

      Skype Name John001

      5

      To create a new account:

      1 Scroll down to Create account.

      2 Press the ENTERE button.

      3The License Agreement will appear on the screen. Select

      Agree or Disagree.

      ✎For more information on the license agreement, refer to “www.skype.com/legal/eula/”.

      ✎If you select Disagree, you won't be able to create a Skype account.

      4When the sign up window appears, enter your Skype Name,

      Password, Country/Region (optional) and E-mail, and select the corresponding box if you would like to receive news and special offers from Skype. Select Sign In.

      * E-mail

      Yes, send me Skype news and special offers

      Sign In

      E InputR Return
      Skype_ENG.indd3  2010-06-01오후 5:34:54 
         
             
            

      Welcome to Skype

      Using Skype

      Contact

      Each contact has an icon next to it:

      IconsStatus
       Online
       Away
       Offline / Invisible
       Do not disturb
      John001 
      7.92 EUR Skype Credit 
      Contact1/6
      The best one has not....
      VideoCall

      To call a contact:

      1 Scroll to a contact who is online.

      ✎When a contact is selected, their picture and mood message are displayed.

      2Select Video or Call and press the ENTERE button to call them.

      ■■ View Profile: See the selected contact's profile.

      ■■ Send Voicemail: Send a voicemail message to the selected contact. ■■ Remove : Remove the person from your Contact list.

      ■■ Block: Block this person from contacting you.

      View Profile

      Send Voicemail

      Remove

      Block

      Skype_ENG.indd4  2010-06-01오후 5:34:55 
         
             
            

      When in a video call

      Both you and the person you are talking with are displayed on the screen. The banner near the top of the screen displays the call duration and signal quality.

      If you can't see video but hear audio, the person yor are chatting with should update the Skype software in his PC.

      Call Duration 00:00:05Quality
      John001Mother
      VolumeMute Mic.Hold 
      A Sign OutC Full ViewD Camera OffT Options

      When in a voice call

      The caller ID (identifi cation) and call duration appear in the OSD.

      Welcome to Skype!

      John001

      7.92 EUR Skype Credit

      Mother

      My Audio

      Call Duration00:00:04
      VideoHold
      VolumeMute Mic.
      A Sign outT Options

      ■ : Hang up the call.

      ■Volume: Adjusts the volume.

      ■Mute Mic. / Unmute Mic.: Turns off/on microphone.

      ■Hold / Resume: Hold/resume the call.

      A Skype contact will see a notification message when they are put on hold.

      ■Video: Switches to a video call.

      Help icon

       RED (Sign out): Select to Sign out, Quit Skype or Exit.

      C Yellow (Full view / Normal view): Expands the image of the person you're talking with.

      D Blue (Camera off): Switches to a voice call.

      T Options: Displays the Options menu.

      Skype_ENG.indd5  2010-06-01오후 5:34:56 
         
             
            

      Welcome to Skype

      Add a contact

      Only available when the menu item Contact is selected.

      1After pressing the C button, select Add a Skype contact or

      Add a phone number.

      2If you selected Add a Skype contact, press the ENTERE button with the box under Find people on Skype... highlighted. Enter the person's Skype Name, full name or email.

      Add a contact

      Add a Skype contact

      Add a phone number

      E EnterR Return

      3Select Find. If you selected Add a phone number, enter the person’s name (optional) and phone number. Select Add.

      ✎Add a contact can be limited by memory capacity.

      ✎If someone has sent you a contact request, Add / Reject will appear instead of Video / Call.

      History

      Shows the history of calls you’ve made, listed from most recent to oldest, top to bottom respectively. Each call has an icon next to it:

      IconsMeaningIconsMeaning
       Incoming call Incoming voicemail
          
       Outgoing call Missed voicemail
          
       Missed call Incoming conference call
          
       Failed outgoing call Missed conference call
          

      Scroll to a call, select Video or Call, and press the ENTEREbutton to start a call.

      ■■ View Profile: View the selected contact's profile.

      ■■ Send Voicemail: Send a voicemail message to the selected contact.

      ■■ Add to Contacts: Add this person as a contact.

      ✎This option is available when you don't have this person saved in your Contact list.

      ■■ Block : Block this person from contacting you.

      ■■ Delete This Item: Remove this item from your History.

      John001

      7.92 EUR Skype Credit

      History 1/1

       Father

      Fri Jan 1 00:05:20 2010

      Video Call

      View Profile

      Send Voicemail

      Add to Contacts

      Block

      DeleteThis Item

      ✎History can be limited by memory capacity.

      ✎The time set on the TV is applied to the History. If your TV's time is not set, the time in the History will not be shown.

      Skype_ENG.indd6  2010-06-01오후 5:34:58 
         
             
            

      Call phones

      Call phone and mobile numbers from Skype.

      ✎To use this feature, visit skype.com on your computer to buy Skype Credit or a subscription.

      1 Select the country or region you are dialing.

      2 Enter the phone number with area code.

      ✎If a phone number with 00 followed by the country code is entered, the entered number will be dialed regardless of the selected country or region.

      3 Select Call.

      Receiving a call

      John001

      7.92 EUR Skype Credit

      Call phones

      Select the Country/Region you are dialing

      Korea, south+82

      Enter the phone number with area code

      Call

      When you receive a call, a window will appear in the bottom, right- hand corner of your screen. Choose betweenVideo, Voice, and Reject by selecting the appropriate icon and pressing the ENTERE button.

      ✎If a call comes in when another application is running, the call notification window appears. You must close the application before you can answer the call.

      ✎If a conference call comes in, the Video option is disabled.

      Incoming Call

      Uncle

      VideoVoiceReject
         
      Skype_ENG.indd7  2010-06-01오후 5:34:59 
         
             
            

      Welcome to Skype

      Setting up Skype

      Options

      ✎Be sure to save any changes made for each menu item (User Profile, Change Passwordetc.). If you do not do so before scrolling back to the vertical list, your changes will be lost. To save, press thebutton on your remote control.

      ■■ User profile: Add or change personal information - picture, email address, country/region and phone number(s)— here. To change your profile picture:

      1 Select Change.

      2Scroll to the desired picture, and press the ENTERE button, or select Video snapshot to take a picture with your webcam.

      ✎If you want to add your state/ province, city, gender etc. sign into Skype on a computer (available for download at skype.com).

      Options

      User profile Change password General Settings Audio Settings Video Settings Privacy Settings Blocked Users Call Diverting Voicemail

      About Skype

      John001   
      Change  
      E-mailEnter your E-mail address 
      Country/RegionKorea, South 
      Home phoneEnterPhone Number 
      Office phoneEnterPhone Number 
      Mobile phoneEnterPhone Number 
      State/Province   
      City   
      Gender   
      Birth Date   
       DateMonthYear
        D SaveR Return

      ■■ Change password: To change your password, first enter your old password; then enter a new password twice.

      ■■ General settings: Select whether you want Skype to launch automatically when you turn on the TV.

      ✎In case the picture from your camera flickers (image brightness varies quickly), you should fix the power line setting in Anti Flicker and choose the power line frequency used in your country.

      ■■ Audio settings: Select whether you want Skype to Automatically adjust microphone settings. If you don’t want the microphone adjusted automatically, select Off and adjust the Microphone volume manually.

      ■■ Video settings: Adjust the privacy settings for video. Choose who you will receive video from by selecting

      Anyone, Only people in my Contact list or No one. Choose who you send video to by selecting People in my Contact list or No one.

      ■■ Privacy Settings: Choose who you will receive calls from. Select Allow anyone to contact me or Only allow people in my Contact list.

      ■■ Blocked Users: If you don’t want to hear from someone, block them by entering their Skype Name or phone number. Any blocked persons will be listed in this window.

      ✎You can also block a person in the Contact and History lists by selecting the contact and pressing the TOOLST button.

      ■■ Call forwarding (diverting calls): To forward calls from your Skype account when you’re not on Skype, add the phone numbers you want calls directed to. Select the country and enter the number with the area code. Enter the divert time to specify the delay before the call is diverted.

      ✎You need to buy Skype Credit from skype.com to use this feature.

      ■■ Voicemail: This feature allows people to leave audio messages when you are away. You can listen to the messages wherever you are signed into Skype. For more information or to get voicemail, go to skype.com and click on Account.

      ■■ About Skype: View the Skype copyright information.


    • View More: Samsung Make calls and video calls with Skype on your TV
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  • Can I use Skype with a 2009 TV?

  • How do I change the layout of the thumbnails in Viera Cast?

    • To change the layout of the thumbnails, access Viera Cast and once the main screen has opened, highlight the Set-up & Help thumbnail and press OK. Once the new options appear, highlight Customize Homescreen and press OK. You will then see a three-tier platform with all of the icons on display. To change the layout, you will have to use the circular keypad on your remote to highlight the icon you want to move. Once it is highlighted press OK and then use the circular keypad again to move to the location you want to move it to and then press OK.
    • View More: Panasonic How do I change the layout of the thumbnails in Viera Cast?
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  • Can I use my plasma as a PC monitor?

    • We would not recommend using a plasma television as a monitor for more than two hours a day. Any longer and this may cause image retention on the television. This is not a manufacturing fault and would not be covered by warranty.
    • View More: Panasonic Can I use my plasma as a PC monitor?
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  • How do I connect my PC to my TV?

    • If the television has a VGA connection, then we would suggest connecting via the VGA connection. You would need to ensure that the PC is outputting a compatible signal to the television; compatible signals can be found in your television’s instruction manual. 

      You will need to select the PC input from the input menu on your television. 

      If you are connecting your PC to the HDMI connection of the TV, you might need to contact your PC or graphics card manufacturer to enquire as to whether their product can output a standard video signal for Televisions. Outputting PC resolutions may result in no picture being displayed on the TV.

      Unfortunately, Panasonic cannot guarantee compatibility with all third party products, even if the above requirements are met.
    • View More: Panasonic How do I connect my PC to my TV?
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  • How do I get my TV to default to my Sky/Virgin box?

  • How do I clean the screen of the television?

    • A clean, dry, soft cloth should be used to clean the television screen. For stubborn dirt, dampen a soft cloth with clean water or diluted neutral detergent (1 part detergent to 100 parts water). Then ring the cloth and wipe the screen. Ensure that the cloth does not drip water; the television is not watertight and any damage to the television due to water getting into it is not covered under warranty. Finally, wipe away all of the moisture.
    • View More: Panasonic How do I clean the screen of the television?
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  • How to switch the television between analogue and digital mode?

  • How to view the new digital TV channels after initial installation?

      1. 1. In digital mode, press the ‘DIGITAL/MENU’ button on the remote control to display the setup menu.
      2. 2. Press the cursor up/down button to INSTALLATION and press the cursor right button twice to SERVICE LISTS.
      3. 3. Press the cursor up/down button to VIEW NEW TV CHANNELS and press the cursor right button to view the list of new channel.
      4. 4. Press the cursor up/down button to view through the new channels individually and press the ‘OK’ button on the channel that you wish to delete.
      5. 5. Press the ‘DIGITAL/MENU’ button once to exit the menu. 

    • View More: Philips How to view the new digital TV channels after initial installation?
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  • Can we use the split screen function to have video via HDMI and Teletext via antenna?

  • How to change the system pin code?

      1. 1. In digital mode, press the ‘DIGITAL’ button on the remote control to display the setup menu.
      2. 2. Press the cursor up/down button to ACCESS RESTRICTIONS and press the cursor right button.
      3. 3. When the message PLEASE ENTER YOUR SYSTEM PIN CODE appears on the screen, enter your personal pin code to enter the access restriction menu.
        Note: If you have forgotten your personal 4-digit pin code, enter the universal code (0711).
      4. 4. Press the cursor up/down button to CHANGE PIN CODE and press the cursor right button.
      5. 5. Enter your personal 4-digit pin code, then your new 4-digit pin code and re-enter the new 4-digit pin code again
      6. 6. Press the ‘OK’ button to confirm the change and the new 4-digit pin code is now active.
      7. 7. Press the ‘DIGITAL’ button once to exit the menu. 
        Note: If you have forgotten your personal 4-digit pin code and when the universal code (0711) is used, the system pin code will reset to the default code (1234) after you have switched off the TV and switched it on again.

    • View More: Philips How to change the system pin code?
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  • How to store teletext favourite pages?

    • To select any teletext page as the teletext favourite page, only program 1 to 40 can be selected.
      1. 1. Press the teletext  button (symbol: button with three horizontal lines) then press the 'MENU' button and a letter 'F' will be displayed at the bottom of the screen with 4 default favourite pages of different colours.
      2. 2. Key in the number of your favourite page and press the coloured button of your choice for 5 seconds to store the page. 
        Note: Only a maximum of 4 favourite pages can be stored.
      3. 3. Now the favourite pages will appear at the bottom of the screen and you can access it via the coloured buttons.
      Note: If you wish to clear the favourite pages, press the 'i+' button for 5 seconds and all the 4 favourite pages will be reset back to default pages.
    • View More: Philips How to store teletext favourite pages?
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  • How to select your preferred subtitle/teletext language?

      1. 1. In digital mode, press the ‘DIGITAL’ button on the remote control to display the setup menu.
      2. 2. Press the cursor up/down button to PREFERENCES and press the cursor right button.
      3. 3. Press the cursor up/down button to LANGUAGE and press the cursor right button to enter the language menu.
      4. 4. Press the cursor up/down button to SUBTITLE/TELETEXT and press the cursor right button.
      5. 5. Press the cursor up/down button to select your desired language that is available for the programme and press the 'OK' button to confirm.
      6. 6. Press the ‘DIGITAL’ button once to exit the menu.
       
      Note: If the subtitle and teletext language selected is not available for a programme, the default will be set to English.
    • View More: Philips How to select your preferred subtitle/teletext language?
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  • How do I add or remove the favourite programmes?

    • To add or remove your favourite programmes:

      1. 1. Press the 'MENU' button, then press cursor down to select INSTALL and press cursor right.
      2. 2. Press cursor down to select FAV. PR0GRAM and press cursor right or 'OK' button.
      3. 3. Press the up/down cursor to select the programme and press right cursor to add or remove a programme from the list.
      4. 4. When the programme is removed, the tick symbol will disappear whereas when it is added then the tick symbol will appear.
      5. 5. Press the 'MENU' button to exit the menu. 

    • View More: Philips How do I add or remove the favourite programmes?
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  • How can I connect a game console to my TV?

    • The best connection to connect a game console is the DVI connection. In order to be able to use this connection the game console must have one of the following connections:

      • Most game consoles have a special AV out connection with several of the following possibilities:
        • HDMI OUT (digital connection). Use an HDMI to DVI cable or an HDMI to HDMI cable with the supplied HDMI to DVI adaptor.
        • DVI OUT (digital or analogue connection).
        • VGA OUT (analogue connection). Use the supplied VGA-DVI adaptor.
        • YPbPr OUT (or COMPONENT or YUV OUT). Use a YPbPr-VGA adaptor (not supplied) and the supplied VGA-DVI adaptor.

      Connect (one of) the audio OUT connections of the game console as well.

      • If the game console does not have one of the connections mentioned above connect it to the scart connection. In order to be able to use this connection the game console must have one of the following connections:
         
        • Scart OUT.
        • S-video OUT. Use a S-video to scart adaptor to connect to EXT 1. Connect the audio separately to the same adaptor (red and white cinch) or to an audio system.
        • CVBS OUT (yellow for video, red and white cinch for audio). Use a CVBS to scart adaptor to connect to EXT 1 or EXT 2. 

       

      After having made the connection you may have to set the video and the audio output in the menu of the game console.


    • View More: Philips How can I connect a game console to my TV?
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  • How can I remove the letter F in the upper right hand corner of the screen?

  • Why do I still hear sound from the TV speakers when I plug in the headphone jack.

  • How do I get picture and sound on the TV when I connect my Laptop or Notebook with a HDMI connection?

    • When you switch on the Laptop/Notebook with the TV attached and switched on, the video image may appear on either the Laptop/Notebook display or the TV screen for the below connections.

      1. 1. HDMI to HDMI
        Connect the HDMI connection of the laptop/notebook with a HDMI-HDMI cable to the HDMI connection of the TV.
         
      2. 2. DVI to HDMI, with an added audio connection.
        Connect the DVI connection of the Laptop/Notebook with a DVI-HDMI cable to the HDMI connection of the TV. Alternatively, use a DVI-DVI cable and a DVI-HDMI adaptor. Connect the audio cable from the 'AUDIO OUT' connection of the Laptop/Notebook to the 'AUDIO IN' connection of the TV.

      Note: Make sure the PC graphics card has the latest drivers and the TV has the latest software installed.

      Follow these steps to connect the devices:

      1. 1. Switch the Laptop/Notebook and the TV off.
      2. 2. Connect the Laptop/Notebook choosing one of the above connections.
      3. 3. Switch the TV on.
      4. 4. Select the HDMI connection on the TV where the Laptop/Notebook is connected.
      5. 5. Switch the Laptop/Notebook on.
      6. 6. Depending on the graphics card, Laptop/Notebook operating system and configuration, the TV shows the Laptop/Notebook screen.
      7. 7. For some cases, you need to toggle the Laptop/Notebook to display the video image onto the TV screen. 
        Note: Please refer to your Laptop/Notebook manual to determine which keys are used for the transfer function.
      8. 8. Example of the common function keys use by Laptop/Notebook manufacturers such as 'Fn'+'F8' keys.
         

         
      9. 9. Hold down the 'Fn' key, and toggle the ‘F8’ key (or key determined by the manufacturer) once or two times.
         

         
      10. 10. This will switch the video image to the Laptop/Notebook display only, the TV only, or the Laptop/Notebook display and the TV simultaneously. 

    • View More: Philips How do I get picture and sound on the TV when I connect my Laptop or Notebook with a HDMI connection?
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  • How do I clean the TV screen?

    • Follow these instructions to clean your TV screen:

      1. 1. Switch off the TV and unplug the mains cord from the wall outlet.
      2. 2. Do not use a damp cloth or any chemicals, such as acetone, toluene or alcohol.
         

         
      3. 3. Use a soft and dry cloth, we recommend the Microfiber cleaning cloth (not supplied), and wipe the screen in circular motions.
         

         
      4. 4. Do not press hard on the screen! Doing so could severely damage the screen.

       

      For persistent stains we recommend Philips Plasma/LCD Screen cleaner SVC2540. Spray a small quantity of the product on the screen and then wipe off with a Microfiber cloth.

       


    • View More: Philips How do I clean the TV screen?
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  • My picture format keeps changing with different channels. How can I set a specific format?

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