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  • Question

    BT Broadband Contact Details - Close your account or request a MAC code

    • Answer

    • From a landline dial:
      0800 328 6738 

      Opening hours
      Monday to Friday 8am - 9pm, Saturday 8am - 6pm, Sunday 9am - 6pm

      Call us to discuss your options if you are closing your BT Total Broadband account. Should you choose to close your account while you're still under contract, you may incur some in-term charges. If you give us a call, we can confirm this for you.
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    • View Answer at http://bt.custhelp.com/app/contact/c/346#h=ImNhdD0zNDZfNDAxXzExODJ8bHZsPWNvbnRhY3Qi
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