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- Question
Email problems: error code 0x800CCC18 - Logon attempt failed
- Answer
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If you receive Error 0x800CCC18 SICILY_LOGON_FAILED, this means that your log on attempt has failed.
A common cause for this error is Secure Password Authentication. Please contact the Technical Helpdesk using the link below so they can look into this for you.
Contact UsIn the meantime, you can use the webmail service for your email account to read and access your emails:
Please note: You will need your username and password to use webmail. If you've forgotten these, use the link below:
I've forgotten my BT Yahoo! username or passwordFurther information
More information about accessing webmail Email problems: using the error code to help fix a fault
- View Answer at http://bt.custhelp.com/app/answers/detail/a_id/797/c/346,412,418
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