- Question
How do I find the wireless network name (SSID) and wireless key for my BT Home Hub?
- Answer
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You will need your wireless network name (SSID) and wireless key to connect wirelessly.
Choose from the BT Hubs below to see where to find these.
BT Home Hub 3
The Hub 3 has a handy Hub Settings Card that contains the wireless network/SSID and the wireless key. This and other information is also displayed underneath the Hub.
BT Home Hub 2.0
You'll find your BT Home Hub's SSID and wireless key printed on a label on the back of the Hub. In the example shown, the SSID is BTHomeHub2-ABCD and the wireless key is 1234abcdef.
BT Home Hub 1.0 or 1.5
You'll find your Hub's SSID and wireless key printed on a label on the back of the Hub. In the example shown, the SSID is BTHomeHub-022B and the wireless key is ac551a5fed.
Further help & information
Desktop Help is our free tool that helps you fix broadband and email problems, keeping you connected when you most need to be. Desktop Help will:- Help you get back online if you're disconnected;
- Set up your email account and fix issues if it stops working;
- Work in the background, fixing the problems it finds;
- Help you set up your home network so you can share folders and printers; and
- Update automatically, giving you the latest solutions.
Find out more about BT Broadband Desktop Help
- View Answer at http://bt.custhelp.com/app/answers/detail/a_id/14000/c/346,407,408
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