What does it mean if I see the message "Server Error 500"?

This is a message from the BT Yahoo! Mail server. Usually it's only about a temporary problem. If you see the message, try what you were doing a second time.

If you get the error message again, please check the Service Status to check that the problem is not a temporary fault affecting BT's mail servers. To do this you should visit the BT Broadband Service Status page using the link below:

 Check online for broadband service problems in your area 
 Call our broadband service status line on Freephone 0800 169 0199

If you're having other email problems it could be for a number of reasons. Our BT Broadband Desktop Help software can diagnose and fix email problems for you, even when you're not connected to the Internet: 

Find out more about BT Broadband Desktop Help

Note: BT Broadband Desktop Help is not available for Apple Mac users.

Further information

If you're having problems with your emails or your're receiving error messages, please use the link below for further information about error messages and how to resolve them: