Home / Product Selection / Internet / Customer Service / What is 'My BT?' Where's Your Account?
  • Question

    What is 'My BT?' Where's Your Account?

    • Answer
    • "Your account" is changing to "My BT". My BT has everything you need online - you can view and download your bills 24/7, manage all your services, track your orders, get the latest offers and help - and much more.

      My Account

      Manage your bills and payments, set up or change Direct Debits, analyse your usage and get detailed copies of previous bills.

      My Services

      Upgrade your calls, broadband or TV package, learn about our latest offers, add-ons and updates.

      BT Life

      Learn how to get the most out of your BT products, find out what's new on BT Vision, enter competitions and more.


      Get in touch via email, chat to BT experts online and follow us on Twitter.


      Troubleshoot problems, find fixes and tips, download user guides and watch step-by-step video demos.


      Join discussions and share advice with other customers on the BTCare Community forums.

    • View Answer at http://bt.custhelp.com/app/answers/detail/a_id/14155/c/761
    • Not the answer you were looking for?
    • Click a problem area below for more Internet solutions