Home / Product Selection / Internet / BT Infinity / Why are BT Infinity speed quotes preceded by 'Up to'?
  • Question

    Why are BT Infinity speed quotes preceded by 'Up to'?

    • Answer
    • Each broadband line has its own personality. Speeds are affected by a variety of factors, including things like the time of day you connect, and how your equipment is set up.

      So when we describe a broadband service it's easiest to quote the theoretical maximum speed the technology can provide - the so-called 'Up to' speeds. Before ordering, you can see an estimate of the maximum BT Infinity speed you can expect on your particular line at www.bt.com/infinity.

      What factors affect the speed I'll get with BT Infinity?


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    • View Answer at http://bt.custhelp.com/app/answers/detail/a_id/13760
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