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  • Question

    Why do I have to enter my password each time I open Outlook Express?

    • Answer

    • For security reasons, the BT Yahoo! Mail servers require password authentication for both incoming and outgoing mail.


      If you wish the authentication to take place automatically, you will need to make the following changes to the configuration of your Outlook Express email account:

      1. Open Outlook Express, select the Tools menu, then Accounts
      2. Select the account you wish to change and click Properties
      3. Click the Servers tab at the top
      4. In the Incoming Mail Server section, check Remember password and enter your password
      5. In the Outgoing Mail Server section, check My server requires authentication, then click Settingsand select Use same settings as my incoming mail server
      6. Click OK to close the Settings window, then click Apply to make the changes
      7. Close the Properties window


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    • View Answer at http://bt.custhelp.com/app/answers/detail/a_id/6324/c/346,412,418
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