Wireless - safety and security

You might wonder what's to stop other people tuning into your wireless network. After all, your personal data is being sent on radio waves in the same way as a radio station sends a signal.

The answer is that your Hub has an in-built security system that scrambles the signal it sends. It does this with an encryption code, so the signal doesn't make any sense to other computers. We then give you a unique code - called a wireless key - to enter into your computer. This means you're the only one who can pick up your Hub's signal. This keeps your data safe at all times.

What do WEP and WPA mean?

Your BT Home Hub can use one of two security levels:

• WEP (Wired Equivalent Privacy) – Strong. Used by most computers and wireless routers.
• WPA (Wi-Fi Protected Access) – Extra Strong. Used by new computers and the BT Home Hub 2.0.

We recommend using WPA as it's the most secure way of protecting your network. All BT Home Hubs can use WPA, but remember that your computer (and everything else you're connecting to your Hub wirelessly) has to be able to use it too.

Use the link below for information on how to change the WEP key for a wireless connection to your BT Home Hub when using the following:

• Windows 7
• Windows Vista
• Windows XP Zero Configuration Service
• BT Wireless Connection manager
• Apple Mac OS-X
• BT HTC S620