How do I set up Mac Mail?

Mac Mail is the email software that comes with most Apple Macs. You can set it up to send and receive emails from your O2 email address (and any others you’ve got).

The first time you run it, it’ll automatically help you set up your accounts. But here’s how to do it yourself.

To get your O2 email account through Mac Mail:

1. Open Mac Mail by clicking the 'Finder' icon. 
   
2. Click the 'Applications' folder on the left side bar.
   
3. Click the 'Mail' icon.
   
4. Go to the 'File' menu.
   
5. Select 'New Account.' You'll see the 'New Account' window.
   
6. Click on the dropdown menu next to 'Account Type' and choose 'POP'.
   
7. Type in these details:
   
   • Account Description: ‘O2’.
   • Full Name: Your full name.
   • Email Address: Your full O2 email address (‘yourname@o2.co.uk’).
     
8. Click 'Continue'.
   
9. Type in these details:
   
   • Incoming Mail Server: ‘mail.o2.co.uk’.
   • Username: Your full O2 email address (‘yourname@o2.co.uk’).
   • Password: The password you use to sign in to the O2 website or O2 Webmail.
     
10. Click 'Continue'.
    
11. Mac Mail will now check your settings. Once it's done, you’ll see the 'Outgoing Mail Server' screen.
    
12. Type 'smtp.o2.co.uk' into the 'Outgoing Mail Server' box. Leave everything else blank.
    
13. Tick the box for 'Use Authentication'.
    
    • Username: Your full O2 email address (‘yourname@o2.co.uk’).
    • Password: The password you use to sign in to the O2 website or O2 Webmail.
      
14. Click 'Continue'.
    
15. Mac Mail will check these settings too. Once it's done, you'll see the 'Account Summary' screen.
    
16. Click 'Continue', then 'Done'.

That’s it. You’re ready to use your O2 email account through Mac Mail.

To add more email accounts:

1. Leave the incoming mail settings as they are.
   
2. Go to the outgoing mail server settings, and click on the drop down menu. If you see ‘Add another outgoing mail server’, select this. If you can’t see that option, you’ll have to edit your current settings. (Write them down as they are before you change them.)
   
3. Type 'smtp.o2.co.uk' into the 'Outgoing Mail Server' box. Leave everything else blank.
   
4. Tick the box for 'Use Authentication'. 
   
5. Type in the username and password for the account you want to add.
   
6. Make sure that the outgoing mail port is set to 25.
   
7. Mac Mail will now check your settings. Once it's done this, you'll see the 'Account Summary' screen.
   
8. Click 'Continue', then 'Done'. You can now send and receive your non-O2 email using Mac Mail.
   

For more help using Mac Mail, check the Apple website.   
(The above link leads to a website outside O2. So we can’t vouch for any of the information on them.)