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  • Question

    What the lights on the O2 wireless box mean

    • Answer
    • The lights on the front of your O2 wireless box look quite pretty. But they're there to tell you what the box is doing, and if there are any problems. 

      lights
      lights

       

       

      The lights may be off, flashing or on constantly, in one of several different colours. The table below explains what each one means: 


      LightMeaning
      NameColourState
      PowerGreenOnYour O2 wireless box is on and working normally
      RedOnYour O2 wireless box is on, but a problem's been found
      OrangeOnYour O2 wireless box is starting up
       OffPower off
      EthernetGreenFlashingA computer is plugged into the O2 wireless box and being used
      OnA computer is plugged into the O2 wireless box, but not being used
       OffNothing's connected with a cable
      WLANGreenFlashingSomething's connected to the O2 wireless box with WPA encryption on
      OnThere's no wireless activity, but WPA encryption’s on
      AmberFlashingSomething's connected to the O2 wireless box with WEP encryption on
      OnThere's no wireless activity, but WEP encryption's on
      RedFlashingSomething's connected to the O2 wireless box, but there’s no encryption switched on
      OnThere's no wireless activity, and no encryption's switched on
      Amber and redFlashing alternating coloursA wireless connection to a new computer is being created
       OffWireless connections are turned off
      Broadband or DSLGreenFlashingYou're connected to O2 Home Broadband and the connection is being used
      OnYou're connected to O2 Home Broadband, but the connection’s not being used right now
       OffNo broadband line found
      InternetGreenFlashingYou're connected to O2 Home Broadband and the connection is being used
      OnYou're connected to O2 Home Broadband, but the connection's not being used right now
      RedOnThe O2 wireless box has failed to connect to O2 Home Broadband
      Off No broadband connection

       

      View our interactive guide to get more support setting up and going wireless


      Check out our OGuru TV video below:

      Help Videos

      How to understand the lights on a wireless box on O2 Home Broadband

      Image of Guru Video

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    • View Answer at http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=201,E=0000000003153675279,K=8216,Sxi=2,T=guruCase,VARSET_COBJID=24030,Problem=Obj(24030)
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