- Question
USB solid green and ADSL flashing green
- Answer
-
If your modem's USB light is solid green and the ADSL light is flashing green, it indicates that your modem can detect an ADSL signal but is unable to synchronise. To fix the problem, follow the instructions below:
- powercycle your computer and modem
- ensure all the other devices on your phone line have filters installed correctly - this includes your Sky TV box or any fax machines
- if you are connected using an extension lead, connect your modem directly to the master socket
- check that your modem has the correct cables attached and they are all correctly connected to your computer
- View Answer at http://help.orange.co.uk/orangeuk/support/personal/243337
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