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  • Question

    how to set up Windows Live Mail (2011) to access Orange email

    • Answer
    • This article will show you how to set up Windows Live Mail 2011 to allow you to use your Orange email service.

      Before setting up Windows Live Mail, you'll need to make sure your computer's connected to the internet. To do this, check if you can view the Orange home page. If you have problems, we suggest you fix a problem with your internet connection first.

      step 1 - open Windows Live Mail and add an email account

      1. From your 'Start' Menu, select Windows Live Mail - you may need to click All Programs, thenWindows Live first. 
      2. Windows Live Mail will open:
        Windows Live Mail
      3. If this is the first time you've set up Windows Live Mail, the 'Add e-mail account screen' will open - move to step 2.
      4. If not, select the 'Accounts' tab, and click on Email:
        Click 'Add email'

      step 2 - enter your email settings

      1. Enter the details below:

        Email Address: your email address that you chose when registering to Orange, eg mail@yourname.orangehome.co.uk 
        Password: YourPassword (case sensitive) - we suggest you select 'Remember this password'
        Display name: your name, as you wish it to appear on message you send

      2. Click Next

      3. Enter the settings below in the 'incoming server information' field: 

        Server type: select POP3
        Server address: pop.orangehome.co.uk
        Port: 110
        Requires a secure connection (SSL): don't check this option
        Login ID : your account name that you chose when registering, eg yourname.orangehome.co.uk.
        Authenticate using: clear text 

      4. Enter the settings below in the 'outgoing server information' field: 

        Outgoing server: smtp.orangehome.co.uk
        Port: 25
        Requires a secure connection (SSL): don't check this option
        Requires authentication: don't check this option. 

      5. Click Next

      6. Click Finish
      7. Any new mails sent to your account will download to your inbox:

        Windows Live Mail inbox

      step 3 - check your email account is working

      Why not check that your new mail address is working by sending yourself a message? To do this:

      1. Select the 'Home' tab, and then click Email message:
        click Email message

      2. Type your email address in the 'To:' field.
      3. Type a message subject and quick message:
        New email message

      4. Click Send

        Click Send

      5. Wait a few moments, then click Send/Receive
        Click Send/Receive

      6. Your message will download into your inbox:

        Email inbox with new message received.

      That's it - Windows Live Mail is now set up to receive your Orange emails.


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    • View Answer at http://help.orange.co.uk/orangeuk/support/personal/535013
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