What will happen during the broadband installation?
We'll send you an email informing you that your broadband connection has been activated and that you can install the wireless router and connect using the username and password provided
To install this equipment simply follow the instructions supplied with your router
Alternatively, you'll find more help in these articles
how do I install my wireless router?
A typical broadband installation
You've sent me my 'All-in-one connection pack', which includes filters. What do I do with the filters?
Install a filter with each telephone you have in your home, to do this disconnect each telephone from the wall socket, plug a filter into the socket and then re-cconnect the phone cable into the filter socket.
Filters will need to be installed for other devices connected to your phone line including answering machines, fax machines, conventional modems (used with another computer at home) and digital satellite TV receivers with a built-in modem
You'll find more help with this in the article how to set up broadband filters
How many filters do I need and where can I get more if required?
The filters allow the broadband modem and phone services to run simultaneously so in order to avoid any interruptions to your phone service a filter is needed for every phone socket you use, for any device, such as a phone, answer machine or fax machine.
The modem connection pack comes with two filters. You can buy extra filters online here.
Wireless home networking and broadband telephony
All customers now get a top-of-the-range 'N' class wireless router, this will provide you with improved speed and range for wireless connections in your home.
Does it matter where in the house I would like to use my broadband connection?
With our wireless router you'll be able to connect additional PC's or Laptop's wirelessly from anywhere in your home within range of the router.
How many computers can be connected to my broadband connection?
With our wireless router you'll be able to connect a PC, laptop, or games console with the Ethernet cable we provide. You can also connect additional computers wirelessly by using a USB wireless adapter, avalible at http://www.orangeaccessories.co.uk/broadband.html or by using an internal wireless card if your PC or laptop has one.
