Sky Email now groups all your email replies with their original message, creating a single conversation or thread. In many other email systems, responses appear as separate messages in your inbox, meaning you have to search through all your emails to follow a conversation. In Sky Email, replies to emails (and replies to those replies) are displayed in one place, in the order they were sent, making it easier to follow the whole conversation. This way of ordering the emails in Sky Emails is called Conversation View.
To turn off Conversation View in Sky Email, go to the Settings page (you can access the Settings page by going to the link in the top right corner of the main Sky Email page) and look for the setting to switch ‘Conversation View off’.
