This article explains how to set up a Netgear wireless network adaptor supplied by Sky. It uses plain language and step-by-step instructions for both USB adapters and the common WNCE3001 Ethernet adapter. Follow the steps below and test your connection before finishing.
What you’ll need
What is a wireless network adaptor
A wireless network adaptor lets a computer without built-in Wi-Fi connect to your Sky broadband. USB adaptors plug directly into your PC. The WNCE3001 is an Ethernet-style adaptor that connects to a device’s Ethernet port and joins the Wi‑Fi network for that device.
Step-by-step setup: USB adapter (most common)
Follow these steps if your Netgear device is a USB stick-style adaptor.
Step 1: Plug in the adapter
Insert the Netgear USB adaptor into a free USB port on your computer and wait a few seconds for the computer to detect the device.
Step 2: Install the software
If your computer came with a CD drive and Netgear supplied a Resource CD, run the setup from that disc. If not, download the driver from Netgear’s support site and run the installer.
Step 3: Connect to your Sky Wi‑Fi
Open the Netgear software or your operating system’s Wi‑Fi settings, find your Sky network name (SSID) shown on the Sky Hub, select it, and enter the Wi‑Fi password.
If you have changed your Wi‑Fi password and can’t remember it, you can view or change the password in the Sky Hub settings (see access instructions below).
Step-by-step setup: WNCE3001 Ethernet adapter
Use these steps when your adaptor is the WNCE3001 or another Ethernet-style bridge.
Step 1: Connect the adapter
Connect an Ethernet cable from your device to the Netgear adapter, then power the adapter using a USB port or the included power supply.
Step 2: Access the setup page
Open a web browser and go to http://www.mywifiext.net or the IP address 192.168.1.250 to reach Netgear’s setup wizard.
Step 3: Join your Sky network
Select your Sky Wi‑Fi network from the list, enter the Wi‑Fi password, save the settings, and wait while the adapter connects.
Troubleshooting tips
Advanced tips for Sky customers
Use the Sky Hub admin page to change Wi‑Fi settings, check connected devices, or alter channels.
Accessing your Sky Hub settings
Open a browser and go to 192.168.0.1, then sign in with your Sky Hub credentials to view or change Wi‑Fi settings and see the current password.
Using WPS (if supported)
If both the Sky Hub and your Netgear adaptor support WPS, press the WPS button on the Sky Hub, then press the WPS action on the adaptor within two minutes to connect without typing the password. Note that WPS may be disabled on some Sky Hubs for security reasons.
Compatibility notes
Safety and security
Only download drivers from Netgear’s official support pages. Keep adaptor firmware up to date and use a strong Wi‑Fi password for your Sky network.