Home / Product Selection / Internet / Customer Service / I haven't received the username and password for my router or modem
  • Question

    I haven't received the username and password for my router or modem

    • Answer

    • We'll send you a letter confirming your username and password before the date your service is due to go live. If you selected a TalkTalk modem or wireless router, your username and password are programmed into the equipment before it's delivered to you.

      If you haven't received your username and password or you've lost your details, you can call our automated line 0870 0875 562 at any time of the day or night to retrieve them.
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    • View Answer at http://help.talktalk.co.uk/app/answers/detail/a_id/1495/p/1718/r_id/113152
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