Setting up your Huawei EchoLife HG520b

The steps on this page will help you to set up your Huawei HG520b router and get online.

Before you start

Before you set up your router, please ensure that:

• Your router is connected to your computer via an Ethernet cable.
• You have your TalkTalk broadband username and password to hand. You'll need these to complete the steps below. You can find these details in your welcome letter. If you don't have your welcome letter, you can call 0870 0875 562 to retrieve your details. This call is free from your TalkTalk landline.
  Note: You must call this number from your TalkTalk landline for security reasons. If you call from another number you will be unable to retrieve your TalkTalk broadband username and password.
• Your router is connected to the phone socket via a microfilter and your cables and connections are set up as they are here:
  

Setting up your Huawei HG520b router

The steps to set up your router differ depending on the type of firmware that's on your Huawei HG520b router. Firmware is the software on your router. Some routers use custom firmware that makes it easy to change the basic settings of the router. Follow the steps below to find out what type of firmware you are using.

1. Open a web browser such as Internet Explorer, Firefox or Safari.
2. Type http://192.168.1.1 into the Address bar and press Enter on your keyboard.
   Note: Do not type www.
   
   
   
   
3. You will be asked to enter a username and password. These details are for your router. They are NOT your TalkTalk broadband username and password. Enter admin in both the User Name and Password boxes. Then click OK.

Here you can tell what type of firmware your router uses:

• If you see a Quick Start option on the left-hand side of the screen, your router uses custom firmware. Please follow the steps below for custom firmware.
• If there's no Quick Start option, please follow the steps for non-custom firmware below.

Custom firmware

If your router uses custom firmware, please continue with the following steps:

1. Click Quick Start on the left-hand side of the screen.
   
   
   
   
2. Enter your TalkTalk broadband username into the Username box and your password into the Password box. You can find these details in your welcome letter. If you don't have your welcome letter, please call 0870 0875 562 to retrieve your details. You must call this number from your TalkTalk landline. If you call from another number you will be unable to retrieve your details. This call is free of charge.
   Note: The next two images are examples only. Please do NOT change your Wireless Network Name (SSID) or Wireless Network Password to match the details in the images.
   
   
   
   
3. Click Connect at the endof the screen.
   
   
   
   
4. Click OK to continue and save the settings.
   
   
   
   
5. In the Address bar, type www.talktalk.co.uk and press Enter on your keyboard.
   
   
   
   

That's it - you're connected to the internet. Enjoy using your TalkTalk broadband.

Note: If you've completed these steps and are having problems connecting, please see, I'm unable to connect.

Non-custom firmware

If your router uses non-custom firmware, please continue with the following steps:

1. Select Basic on the left-hand side of the screen.
   
   
   
   
2. Select WAN Setting.
   
   
   
   
3. Set VPI to 0 and VCI to 38.
4. Select Yes from the Active drop-down list, and select Routing from the Mode drop-down list.
5. Select PPPoA from the Encapsulation drop-down list and select VC from the Multiplex drop-down list.
6. Enter your TalkTalk broadband username into the Username box and your password into the Password box. You can find these details in your welcome letter. If you don't have your welcome letter, please call 0870 0875 562 to retrieve your details. You must call this number from your TalkTalk landline. If you call from another number you will be unable to retrieve your details. This call is free of charge.
   
   
   
   
7. Under IP Address, set Default Route and NAT to Enable, and then select Set Obtain an IP Address Automatically.
8. Under MTU Options, set MTU to 1432 and set RIP to Disable.
9. Click Submit at the end of the screen.
   
   
   
   
10. In the Address bar, type www.talktalk.co.uk and press Enter on your keyboard.
    
    
    
    

That's it - you're connected to the internet. Enjoy your TalkTalk broadband.

Note: If you've completed these steps and are having problems connecting, please see: I'm unable to connect.