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  • Question

    Setting up your Netgear DG834G or DG834PN router

    • Answer
    • Follow the steps below to set up your Netgear DG834G or DG834PN router and get connected.

      Netgear DG834G/PN


      Before you start

      Before you set up your router, please ensure that:

      • Your router is connected to your computer via an Ethernet cable.
      • You have your TalkTalk broadband username and password to hand. You'll need these to complete step 5 below. You can find these details in your welcome letter. If you don't have your welcome letter, you can call 0870 0875 562 to retrieve your details. This call is free from your TalkTalk landline.
        Note: You must call this number from your TalkTalk landline for security reasons. If you call from another number you will be unable to retrieve your TalkTalk broadband username and password.
      • Your router is connected to the phone socket via a microfilter and your cables and connections are set up as they are here:
        Correct physical connections

      Setting up your Netgear DG834G or DG834PN router

      Follow these steps to set up your Netgear DG834G or DG834PN router:

      1. Open a web browser such as Internet Explorer, Firefox or Safari.
      2. Type http://192.168.0.1 into the Address bar and press Enter on your keyboard.
        Note: Do not type www.

        Address bar in Internet Explorer 8

      3. You will be asked to enter a username and password. These details are for your router. They are not your TalkTalk broadband username and password. Enter admin in the User Name box and password in the Password box. Then click OK.
      4. Select Basic Settings on the left-hand side of the screen.

        Basic Settings screen

      5. Enter your TalkTalk username into the Login box and your password into the Password box. You can find these details in your welcome letter. If you don't have your welcome letter, please call 0870 0875 562 to retrieve your details. You must call from your TalkTalk landline. If you call from another number you will be unable to retrieve your details. This call is free of charge.

        Login and Password boxes

      6. Set Internet IP Address to Get Dynamically From ISP, and then set Domain Name Server (DNS) Address to Get Automatically From ISP.
      7. Set NAT (Network Address Translation) to Enable.
      8. Click Apply at the end of the screen.

        Apply
      9. In the menu on the left, under Setup, select ADSL Settings.
      10. Set Multiplexing Method to VC-Based. Then set VPI to 0 and VCI to 38 and click Apply.
      11. In the menu on the left, under Advanced, select WAN Setup.
      12. Set MTU Size (in bytes) to 1432.
      13. Click Apply at the end of the screen.
      14. In the Address bar, type www.talktalk.co.uk and press Enter on your keyboard.

        Address bar in Internet Explorer

      That's it - you're connected to the internet. Enjoy using your TalkTalk broadband.

      Note: If you've completed these steps and are having problems connecting, please see: I'm unable to connect.


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    • View Answer at http://help.talktalk.co.uk/app/answers/detail/a_id/1610
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