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  • Question

    What does Virgin Media Security do automatically?

    • Answer
      • Virgin Media Security Anti-Virus offers real-time protection that runs transparently in the background to protect your computer from online threats like viruses, Trojans and worms. Infected files are simply detected and repaired, or just blocked whilst you work. To make sure you are constantly protected against new threats, our virus definitions database is continuously updated with the latest virus information. All updates are sent to your computer automatically.

      • Virgin Media Security Anti-Virus scans POP3 (e.g. Outlook Express) email attachments to provide additional security to protect your system from viruses, worms and Trojans. When your Virgin Media Security Anti-Virus scans an incoming email, it scans the body of the message as well as any attachments.

      • If a virus is found, the text of the message is replaced by information about the virus and all the attachments are deleted. The original email header (From:, To:, CC:, Subject: ) remains intact.

      • Virgin Media automatically scan all emails before they arrive at in your inbox for viruses and spam.

      • Virgin Media Security firewall offer 'Always-on' Protection (XP users only): with the ability to be continuously connected to the Internet, it is important to ensure that you have protection against malicious hackers. Even when you are not logged in, 'Always on protection' continues to keep your computer safe.

      • Intrusion Detection: Virgin Media Security Firewall monitors the connectivity to your system ports. Your system's ports are used by programs to channel information to and from your computer. Virgin Media Security Firewall will detect if your port is being scanned and will block the port to prevent malicious programs from accessing your system.

      • Virgin Media Security Anti-Spyware protects your privacy on the Internet by eliminating spyware software. It works in a similar way to the Virgin Media Security Anti-Virus by scanning the memory and drives on your computer. If spyware is found then it can be deleted and recorded in a log.
      • Virgin Media Security comes with Anti-Spyware already turned 'on' and will pick up any spyware that appears as you use your computer but you will need to run a full system scan as soon Virgin Media Security is installed to pick up any dormant spyware files that may already reside on your computer.

      • To make sure you are constantly protected against new threats, our spyware definitions database is continuously updated with the latest spyware information. All updates are sent to your computer via automatic updates system over the Internet.

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    • View Answer at http://help.virginmedia.com/system/selfservice.controller
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