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• Connect your iPhone to a USB port on your computer (but not on the keyboard) using the dock and cable in the box. iTunes will open automatically.
  
• iTunes will guide you through activating and syncing things like contacts and podcasts.

Once you've got the latest OS software from iTunes, you'll need to re-enter the Pay & Go APN settings on your iPhone.

Here's how:

Click here for a step-by-step guide of how to change your settings, follow the below steps.

Go to the settings menu and choose General

• Choose Network, then Cellular Data Network
• In the Cellular Data APN box, change idata.o2.co.uk to payandgo.o2.co.uk – you don't need to change the username and password
• In the MMS APN box, change idata.o2.co.uk to payandgo.o2.co.uk – again, don't change the username or password
• Ignore the Visual Voicemail APN box – it's not available on Pay & Go
• Turn your iPhone off and on again
• Text keyword "MMS" to 1010 for free.  We'll set up picture messaging and let you know when it's done.

If you've got a 2G iPhone, you won't be able to send picture messages. But we'll send you a text message with a link so you can view them.

To find the software version of your phone either, Synchronise your handset with iTunes and the software version will appear on the 'Summary' screen or

1. Tap 'Settings'.
2. Tap 'General'
3. Tap 'About'. 

The simplest and quickest way to update the software on your phone is through your internet browser. You don’t need to install the BlackBerry Desktop Manager software anymore. This new way of upgrading works for all current phones, and most previous phones.

All you need is a PC connected to the internet and a USB cable to connect your BlackBerry to your PC.

Once your phone is connected please go to www.blackberry.co.uk/update and follow the instructions. You will be presented with a recommended software option to upgrade your phone if an upgrade is available. If you wish to downgrade the software on your phone you will need to select “View Other Versions” and then select a software version to downgrade to. For example if downgrading from v6.0 to v5.0 software please select the v5.0 software with the highest version number. The upgrade will take about 45 minutes. During the software upgrade process your phones data will be backed up and restored once the update is complete.

There are a few different ways of updating the software on your phone. O2 recommends and suggests Web Software Loading (WebSL) is used as it works for all BlackBerry’s and its simple and quick.

WebSoftware Loading

The phones software is updated using the internet browser and connecting your phone to your PC with a USB cable. It doesn’t require you to install anything on your PC. The update can take between up to 45 minutes. You should follow the instructions on via the loading software link. To use Web Software Loading, the phone needs to be on handheld software v4.5 or later.

Desktop Manager Software Loading

Desktop Manager can automatically download the latest software for the phone you are using, perform additional device backup and restores. There is no longer any requirement for most customers to download and install O2 accredited handheld software to your PC and then upgrade using Desktop Manager. However for very old BlackBerry phones or if your are on a Business Tariff, downloading individual O2 accredited software to a PC and then using Desktop Manager to install on your phone may still be required.

For the BlackBerry Curve 9300 and BlackBerry Bold 9700 you can now upgrade from version 5 to version 6 software. Version 6 software was available from launch on the BlackBerry Bold 9780 and BlackBerry Torch 9800.

There are a number of advantages of upgrading to version 6 on BlackBerry phones.

• Faster and richer web browsing experience (faster to load and navigate, tabbed browsing so you can have several pages open at the same time)
• Universal search (search you whole device from one place)
• Social & News Feeds application (bring the latest news, and social network updates alL into a single place)
• Preloaded Social Networking and Instant Messaging applications (Facebook, Twitter, MySpace, Windows Live Messenger, Yahoo! Messenger, GoogleTalk)

A quick and quirky way to find what version of software is running on a device is to typemyver in the field of an email and then return. The software version will appear on the screen example 9700/5.0.0.593

Alternative ways of identifying the version of handheld software are –

On handheld software v5.0 or earlier Select “Options” and then “About” The software version number is at the beginning of the 3rd line of text after the “v” for example “v5.0.0.832”

On handheld software v6.0 or later Select “Options” and then “Device” and then scroll down to “About Device Versions” The software version number is in the middle of the 3rd line of text after the “v” for example “v6.0.0.285”

The latest software version is: 4.3.1

The following improvements have been made in this maintenance release:

Bug Fixes

• Resolves bugs related to activating and connecting to some cellular networks
• Fixes image flicker when using Apple Digital AV Adapter with some TVs
• Resolves an issue authenticating with some enterprise web services

The latest software version is: 4.3.1

The following improvements have been made in this maintenance release:

Bug Fixes

• Resolves bugs related to activating and connecting to some cellular networks
• Fixes image flicker when using Apple Digital AV Adapter with some TVs
• Resolves an issue authenticating with some enterprise web services

The latest software version is: 5.0.0.977 (1602)

The following improvements have been made in this maintenance release:

• improved synchronization of audio and video while streaming
• improved navigation while streaming videos and receiving calls
• improved noise quality while streaming music using a Bluetooth connection
• improved User Iinterface experience while voice dialling
• improved text and MMS messages interruption scenarios
• improvised localization and typing input methods.

• From the Home screen, tap the menu button.
• Tap Settings.
• Scroll down to and tap About phone.
• Tap Software information.
• The software version is now displayed.

what do I need to do?
Before updating your phone, please charge your phone fully, and back up all important data, if you haven't already done so. SIM and memory card data won't be affected but your mobile's memory maybe re-set depending on the update method chosen. 
There are two ways to update your device; the method for updating your device will depend upon the phone model you have, and the connection that is available to you. If your phone model is shown in the list below, you can use the on device method. Alternatively, if your device isn’t listed then you should use the Sony Ericsson Updater Service via your PC.

on device
To check to see whether there's a software update available you should access the update service on the phone, for instructions on how to check for updates click on your device below.

             
    C510            C902            C905           K550             K800

           
    K810             K850           W580           W705            W810

            
    W850           W880           W910            W950           W980

      
    W995                X10               Vivaz

Sony Ericsson Updater Service via your PC
If your device is not shown above then you might still be able to update via your PC. In order to use the Sony Ericsson Updater Service you will need a Windows PC, an internet connection, a USB connection cable and your phone. You'll find instructions on how to download and install the Sony Ericsson updater service software on to your PC at the webpage below:

 
Click here for instructions on how to update your Sony Ericsson phone.

How to get it

Your phone should automatically receive a notification to advise software update is available, but if it hasn't, you can manually check for an update as follows: From homescreen - Menu Key > Settings > About phone > Software update > Update now.

New and improved features:

• Improved voice quality during call.
• Support of ANT+ technology, making it possible to connect wirelessly to a wide range of health and fitness products.

Nokia software update page

what do I need to do?

Before updating your phone, please charge your phone fully, and back up all important data, if you haven’t already done so. SIM and memory card data won't be affected but your mobile’s memory maybe re-set depending on the update method chosen.

There are two ways to update your device; the method for updating your device will depend upon the phone model you have, and the connection that is available to you. If your phone model is shown in the list below,  you can use the on device method. Alternatively, if your device isn’t listed then you should use the Nokia Update Service via your PC.

on device
To check to see whether there’s a software update available you should access the update service on the phone, for instructions on how to check for updates click on your device below.

                             
   3600            5200              5300             5800            6086

                          
    6120            6220               6300           6700             7310

                    
    N73               N80              N85              N96          N97 Mini


      X6 
 

Nokia Update Service via your PC

In order to use the Nokia Device Update Service you will need a Windows PC, an internet connection, a USB connection cable and your phone.

You'll find instructions on how to download and install the Nokia device update service software on to your PC at the webpage below:

http://www.nokia.co.uk/support/download-software/device-software-update#

The process is simple and straightforward but if you do have any questions or problems you can contactOrange customer services, who’ll be happy to help you with it.

connecting your BlackBerry smartphone to the BlackBerry Desktop Software.

1. On your computer, open the BlackBerry Desktop Software.

2. Connect your BlackBerry smartphone to your computer. If prompted, click Yes.

3. Do one of the following:

• To start using this BlackBerry smartphone, click Get started with this device.

• To switch from an existing BlackBerry smartphone, click Copy data and settings from another device. Follow the instructions on the screen to move your data to your new BlackBerry smartphone.

checking for updates

1. Click  Check for updates.

2. If an update is available, review the information on the screen and if you want to install it, click Get update.

3. After the update is downloaded, close the BlackBerry Desktop Software when you are prompted to.

4. Open the BlackBerry Desktop Software again to complete the installation.

5. Click Close when the update is complete.

First of all you'll need to check for new software updates to install. If an upgrade upgrade icon appears on your home screen (shown below), then go to the install updates tab.

check for updates yourself

You can check yourself to see if there are any new updates are available for your phone. Here's how:

Please note: The steps below are for operating systems 4 and 5 only(OS4,OS5). OS6 will be available soon. 

1. On the BlackBerry home screen, select the Options icon.

what do I need to do?

Before updating your phone, please charge your phone fully, and back up all important data if you haven't already done so. SIM and memory card data won't be affected but your mobile's memory may be re-set depending on the update method chosen.

BlackBerry Update Service via your PC

In order to use the BlackBerry Device Update Service you will need a Windows PC, an internet connection, a USB connection cable and your phone.

You'll find instructions on how to download and install the BlackBerry device update service software on to your PC at the webpage below:

http://uk.blackberry.com/services/devices/#tab_tab_upgrade

The process is simple and straightforward, but if you do have any questions or problems you can contact Orange customer services, who will be happy to help you.

If you are running software version number 1.22.61.1 then you already can update your device to Android 2.2 (2.17.61.2).

Your phone should automatically search for software updates, but if it hasn’t, you can manually download this update as follows: From homescreen – Menu Key > Settings > About phone > System software updates > Check now. The update might not appear straight away due to the amount of traffic on HTC’s servers.

If you are running software version number 1.15.61.10 then HTC has advised us you will first need to update your devices to 1.22.61.1.

Once you have updated to 1.22.61.1, you can then update to 2.17.61.2 via the method described above.

To check to see which software version your device is running. From homescreen – Menu Key > Settings > Software information. The number you require is listed as the fifth entry and is labelled “Software number”.

We highly recommend you update your software over a WiFi connection.

what do I need to do?

Before updating your phone, please charge your phone fully, and back up all important data, if you haven't already done so. SIM and memory card data won't be affected but your mobile's memory maybe re-set depending on the update method chosen.

what do I need to do?

Before updating your phone, please charge your phone fully, and back up all important data, if you haven't already done so. SIM and memory card data won't be affected but your mobile's memory maybe re-set depending on the update method chosen.

^† 5p per minute from a BT landline, other providers’ charges may vary. 

^† 5p per minute from a BT landline, other providers’ charges may vary. 
^‡ Local rate from a BT landline, other providers’ charges may vary 

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