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  • Forcing Internet Explorer to open full screen

  • Error 'Internet Explorer cannot display the webpage' when viewing a website in Internet Explorer

  • Download and install Google Chrome

    • To install Google Chrome for your user account, follow these steps below. Want to install the browser for all user accounts on a Windows computer? You can install Google Chrome through Google Pack.

      1. Visit http://www.google.co.uk/chrome .
      2. Above the download button, verify the browser language from the drop-down menu.

        language drop-down

      3. Click Download Google Chrome. By downloading the installer file from this site, you can be sure that Google Chrome will be updated with the latest features and security fixes.

        download button

      4. Review the Terms of Service  and click Accept and Install to continue.

        terms and conditions

      5. Once the installer file has been downloaded, a "Welcome to Google Chrome" dialogue appears and prompts you to choose the search engine that you'd like to use by default in the browser.

        Choose search engine

        If you represent a search engine, you can contact the Google Chrome team at chrome-search-engines {at} google {dot} com.

      Your home page settings and browser history will be imported from your default browser automatically. A Google Chrome window opens once everything is set up. Having trouble installing or opening Google Chrome? See troubleshooting information

      Make sure that you take a look at the Getting Started Guide to learn more about using Google Chrome


    • View More: Chrome Download and install Google Chrome
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  • Update Google Chrome

    • To make sure that you're protected by the latest security updates, Google Chrome updates automatically whenever it detects that a new version of the browser is available. The update process happens in the background and doesn't require any action on your part.

      Check for updates

      Updates are available if the spanner icon on the browser toolbar shows a little arrow  update notification. To apply the update, just follow the steps below.

      1. Click the spanner icon on the browser toolbar.
      2. Select Update Google Chrome.
      3. In the confirmation dialogue that appears, click Restart. The browser saves your opened tabs and windows and reopens them automatically when it restarts. If you'd prefer not to restart right away, click Not now. The next time that you restart your browser, the update will be applied automatically.

    • View More: Chrome Update Google Chrome
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  • Error 1f

    • You're receiving this error because the installer is trying to install the same version of Google Chrome that is currently running.

      If you didn't realise that you had Google Chrome installed, look for it in Start > All Programmes > Google Chrome.

      If you’d like to install Google Chrome again, take the following steps:

      1. Go to this download page and click Accept and Install.
      2. Click Save or Save File to download 'ChromeSetup.exe'.
      3. Make sure that no Google Chrome windows are open.
      4. Go to your downloads folder and open 'ChromeSetup.exe'.
      5. When asked if you want to run this file, click Run.
      6. If you see this error again, either restart your computer or hit Ctrl+Shift+Esc, select each process named ‘chrome.exe’ and hit End Process. Then repeat steps 3-5. You may want to print these instructions before restarting.

    • View More: Chrome Error 1f
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  • Installation and update issues

  • Google Chrome errors and crashes

  • Web page display issues

  • Uninstall Google Chrome

    • You can remove Google Chrome like any other Windows programme. Follow these steps:

      1. Go to Start > All Programmes > Google Chrome > Uninstall Google Chrome.
      2. If you want to delete your user profile information, like your browser preferences, bookmarks and history, select the "Also delete browser data" checkbox.
      3. Select the default browser that you'd like to use.
      4. Click OK in the confirmation prompt.

      The uninstall process will begin.

      You can also use Windows's Control Panel to remove the browser. If you're having problems uninstalling the browser using these methods, try uninstalling the browser manually instead.

      Did the browser come packaged with other software on your computer or via Google Pack? If so, your version of Google Chrome may be installed system-wide and you'll need to log in to a user account with administrative rights on your computer to uninstall the browser. Uninstalling a system-wide version of Google Chrome removes the browser for all user accounts on your computer.


    • View More: Chrome Uninstall Google Chrome
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  • Firefox crashes

  • Connection errors

  • Errors loading secure sites

  • Interrupted or reset connection

    • The following error can occur if the website you're visiting is experiencing problems:

      • The connection was interrupted
      • The connection was reset
      • The connection has timed out

      If you can visit the website in other browsers but not in Firefox:

      1. At the top of the Firefox window, click on the Firefox button, go over to the History menu and select Clear Recent History....
        For Windows XP: At the top of the Firefox window, click on the Tools menu and select Clear Recent History....
      2. In the Time Range to clear: drop-down, select Everything.
      3. Click the arrow next to Details to display the list of items that can be cleared.
      4. Select both Cookies and Cache.
      5. Click Clear Now.

    • View More: Firefox Interrupted or reset connection
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  • Proxy errors

    • Error messages that indicate proxy problems:

      • The proxy server is refusing connections
      • Unable to find the proxy server

      This error indicates that Firefox is trying to access the Internet through a proxy server. To check your proxy settings:

      1. At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then clickOptions.
      2. Select the Advanced panel.
      3. Select the Network tab.
      4. In the Connection section, click Settings....
      5. Change your proxy settings:
        • If you don't connect to the Internet through a proxy (or don't know whether you connect through a proxy), select No Proxy.
        • If you connect to the Internet through a proxy, compare Firefox's settings to another browser's (Such as Internet Explorer. See Microsoft's guide to proxy settings).
      6. Close the Connection Settings window.
      7. Click OK to close the Options window.

    • View More: Firefox Proxy errors
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  • Internet Explorer 9 gives error code 0x800f0902 and installs in the wrong language

  • Some online games don’t work correctly in Internet Explorer 9

    • Question

      Some online games don’t work correctly in Internet Explorer 9

      When playing online games using Internet Explorer you may notice that the online games may not perform as expected. Playing or attempting to play online games may give the following results:

       

      ·         Games may fail to download

      ·         Games will not start

      ·         Games may not load completely

      ·         Some game functionality may not work

      ·         You may be dropped from a game or game website when playing a game

      ·         Your screen may go black when playing a game

      ·         Games may freeze during play

       

      These issues can be caused by a number of different issues; most online games are based on Silverlight, Flash or Java which do require Internet Explorer add-ons to function. In most cases, ensuring that you have the latest updates for Windows, Internet Explorer and any Internet Explorer add-ons can help resolve most issues.

       

      See KB article 2528246 to troubleshoot

      Troubleshoot problems playing online games using Internet Explorer

       

      Bobby

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      BobbyMi

      Forum Moderator
      BobbyMi Microsoft 
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      Answer

      Some website features might not work correctly if you're using the Beta version of Windows Internet Explorer 9 or old versions of add-ons. For example, links to videos and games might not work or a webpage might not open at all.

      If a website isn't working correctly, try one or both of the following:

      ·         If you're using Internet Explorer 9 Beta, download the most recent version of the browser from theInternet Explorer 9 download page. For more information about the version of Internet Explorer that you're using, see Find out which version of Internet Explorer you're using.

       

      ·         Download the most recent versions of your installed add-ons. For example, if you're trying to watch a video or play an online game, you might need to update Microsoft Silverlight, Adobe Flash, or Java.

       

      To troubleshoot this issue and make sure you are using the most recent versions of your installed add-ons; see Troubleshoot problems playing online games using Internet Explorer

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  • Fonts are blurry in Internet Explorer 9

    • Question

      Fonts are blurry in Internet Explorer 9

      I installed Internet Explorer 9 on Windows 7 and when I browse the Internet, fonts look blurry. Is there a way to improve the quality of fonts in IE 9?

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      Answer

      You can try using the ClearType Text Tuner in Windows 7 to fine tune clear type fonts. To start the ClearType Text Tuner click Start, type cttuner.exe and then click Cttuner.exe under programs. Follow the instructions to tune the text on your computer.

       

      For more information on the ClearType Text Tuner, visit the following site:

      http://www.microsoft.com/typography/cleartype/tuner/tune.aspx

       

      Bobby

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      BobbyMi

      Forum Moderator
      BobbyMi Microsoft 
      Community Star

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      I installed Internet Explorer 9 on Windows 7 and when I browse the Internet, fonts look blurry. Is there a way to improve the quality of fonts in IE 9?


      Some sites need to be viewed in Compatibility mode.   Also, provided you have left ClearType enabled, you could try using a slightly larger Zoom setting.
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  • Where is the attachment icon in Windows Mail after installing Internet Explorer 9?

  • 'Only secure content is displayed' message at the bottom of the screen

    • Question

      “Only secure content is displayed" message at the bottom of the screen

      Why am I getting a popup that says “Only secure content is displayed”?
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      The reason for the secure content message in Internet Explorer 9 is to help protect you from security threats. The warning is letting you know that you are on an HTTPS page that is attempting to load HTTP content.  

      HTTP is the basis for communication on the Internet.   Some websites contain unsecure (HTTP) and secure (HTTPS) content, the S in HTTPS stands for secure.  Secure websites may still contain elements (often images) that use HTTP. To learn more about the risks of allowing mixed content see the following Internet Explorer blog post:

      Internet Explorer 9 Security Part 4: Protecting Consumers from Malicious Mixed Content

       

      IMPORTANT: Internet Explorer 9 blocks unsecure content to keep your information safe by default and is set to Prompt. Microsoft recommends that you do not attempt to change this setting. Modify this setting at your own risk.

      To Disable/Enable/Prompt the “Only secure content is displayed” message:

      1. Start Internet Explorer

      2. On the Tools menu, click Internet Options

      3. Click the Security tab, and then click Custom level

      4. In the Settings  box, scroll down to the Miscellaneous section, and under Display mixed contentchoose from the following options:

                             Disable, will not display non secure items

                             Enable, will always display non secure items without asking

                             Prompt, will prompt you when a webpage is using unsecure content

       

      Note: Internet Explorer 9 blocks unsecure content to keep your information safe and is set to Prompt by default. When this setting is set to Enable, Internet Explorer does not prompt you with the “Only secure content is displayed” message even if the webpage is using unsecure HTTP elements.

       

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  • How do I enable the IE9 Favorites toolbar?

  • I'm left handed. Just upgraded to IE9. How do I move the favorites button to the top left side of top or command bar?

    • Question

      I'm left handed. Just upgraded to IE9. How do I move the favorites button to the top left side of top or command bar?

      Remember - This is a public forum so never post private information such as email or phone numbers!

      Ideas:

      • Programs you are having problems with
      • Error messages
      • Recent changes you made to your computer
      • What you have already tried to fix the problem
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      35 People had
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      Hey NZ21,

       

      Currently there isn’t a way to move the Favorites button to the left side of the screen.

       

      To provide feedback and/or suggestion regarding Internet Explorer 9 Beta, please take a few moments and submit your feedback for Internet Explorer 9 via the “Send Feedback” feature. This can be done by:

      ·        (From within Internet Explorer)Press Alt + X on your keyboard (or click the “Tools” gear on the right side of the toolbar)

      ·        Click Send feedback

      ·        Follow the instructions in the window that appears

       

      Feedback can also be submitted here:

      https://connect.microsoft.com/IE/Feedback


      Steven 
      Microsoft Answers Support Engineer 
      Visit our Microsoft Answers Feedback Forum and let us know what you think
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  • IE9 For XP - Why doesn't Internet Explorer 9 work on WIndows XP?

    • Question

      IE9 For XP - Why doesn't Internet Explorer 9 work on WIndows XP?

      WHY DOESNT IE9 WORK ON XP I REALLY WANT IT ON XP CAN SOMEONE PLEASE TELL MICROSOFT TO MAKE A VERSION FOR WINDOWS XP please?!
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      WHY DOESNT IE9 WORK ON XP ?
      Because Internet Explorer 9 uses Direct2D for hardware acceleration which is unavailable in Windows XP. If you want to use a modern browser, use a modern operating system.

      "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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      Sorry, It won't happen. Do you have a few million to finance the R&D?

      It is not XP per se... but the next generation of CPU's and internet connections that are needed (hardware and driver improvements) that the next generation of IE can take advantage of.

      I have seen some pretty good deals on Win7 bundles with new PC's/laptops... It may be time to upgrade your machine to the next generation. XP is nealy 10 years old.

      Regards.


      Rob^_^
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  • How do I uninstall Internet Explorer 9?

    • Question

      How do I uninstall Internet Explorer 9?

      How do I uninstall Internet Explorer 9? It’s not under add/remove programs.
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      Answer

      If Internet Explorer 9 is crashing or not opening, a quick reset will return Internet Explorer 9's settings to their default level and possibly resolve the problem for you:
      How to reset Internet Explorer settings

       

      If some pages aren't displaying all of the content of the page or if some pages aren't displaying correctly, the guide below can help to resolve these issues:
      Why do some webpages look incorrect in Internet Explorer 9?

       

      In some circumstances you may need to uninstall Internet Explorer 9 to get back to a previous version, however, when they try to uninstall IE9 through add/remove programs, IE9 is not in the installed programs list. Internet Explorer 9 is listed under Installed Updates. To uninstall IE9 use the following steps.

      1. Close all programs.
      2. Click Start, and then click Control Panel.
      3. Click Uninstall a Program under the Programs category
      4. In the Tasks pane, click View installed updates.
      5. In the list of installed updates, double-click Windows Internet Explorer 9.
      6. In the Uninstall an update dialog box, click Yes.
        Note If you are prompted for an administrator password or for confirmation, type the password, or click Continue.
      7. Follow the instructions to uninstall Internet Explorer 9.
      8. When the uninstall program is finished, restart your computer.
      9. After you restart your computer, open Internet Explorer.
      10. Click About Internet Explorer on the Help menu. If Internet Explorer 7 or 8 appears in the About Internet Explorer dialog box, then you have successfully completed the uninstall.

       

      For additional information on installing and uninstalling Internet Explorer 9, visit the following link:
      http://windows.microsoft.com/en-US/internet-explorer/help/ie-9/how-do-i-install-or-uninstall-internet-explorer-9

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    • View More: IE9 How do I uninstall Internet Explorer 9?
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  • IE8 does not remember my log in details.

  • Internet Explorer Has Stopped Working. Message keeps popping up. I can cancel it and keep on working, so it appears that Internet Explorer is not actually stopped working.

    • Question

      Internet Explorer Has Stopped Working. Message keeps popping up. I can cancel it and keep on working, so it appears that Internet Explorer is not actually stopped working.

      I have tried all the solutions that I have found here and I still am experiencing the same problem.  Would appreciate any help.
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      Hello everyone,

       

      Let’s take a look at what could be causing Internet Explorer to be giving you these messages. First step will be to reset Internet Explorer, you can do this by:

      ·         Close any Internet Explorer windows

      ·         Click Start

      ·         Click Control Panel

      ·         Open Internet Options (you may have to switch from category view to icons to find this)

      ·         Click the Advanced tab

      ·         Click Reset…

      ·         Click Reset

      ·         Click Close

      ·         Click OK

      ·         Open Internet Explorer

       

      If you are still having problems, then next thing to look at would be another program causing a conflict with Internet Explorer. You can test this by doing a clean boot: (if you have Windows Explorer crashes, test these with a  clean boot as well)

      ·         Click Start

      ·         Type msconfig into the search field (if using Windows XP you will need to click Run… then type in msconfig)

      ·         Press Enter on your keyboard

      ·         Click Continue on the User Account Control (If prompted)

      ·         Click Selective startup

      ·         Uncheck Load startup items

      ·         Click the Services tab

      ·         Check the Hide all Microsoft services box

      ·         Click Disable all

      ·         Click OK

      ·         Click Restart Now

      Once your computer has finished restarting, test to see if you still get the same error in Internet Explorer. If not then you just have to identify which service/startup item was causing the problem.

      ·         Click Start

      ·         Type msconfig into the search field (if using Windows XP you will need to click Run… then type in msconfig)

      ·         Press Enter on your keyboard

      ·         Click Continue on the User Account Control (If prompted)

      ·         Click the Services tab

      ·         Check the Hide all Microsoft services box

      ·         Check (Enable) the top half of the service boxes

      ·         Click OK

      ·         Click Restart Now

      Once your computer has restarted, again test to see if the problem is still gone. If so, then the services you enabled are good to stay. Repeat the enabling process for half of the remaining disabled services and continue this process until the problem returns or all services are enabled. If the problem returns then you will need to test the last batch of services you enabled one by one to find which was causing the problem to occur.

       

      If you enable all services and the problem still hasn’t returned:

      ·         Click Start

      ·         Type msconfig into the search field (if using Windows XP you will need to click Run… then type in msconfig)

      ·         Press Enter on your keyboard

      ·         Click Continue on the User Account Control (If prompted)

      ·         Click the Startup tab

      ·         Check (Enable) the top half of the service boxes

      ·         Click OK

      ·         Click Restart Now

      Follow the same process as before, with testing after each restart. If the problem hasn’t returned, go back and enable half of the remaining list of startup items and continue the process until the problem has returned. Then you will need to test the last batch of startup items you enabled one by one to find which causes the problem to occur.

       

      Once you have identified which service/startup item causes the problem in Internet Explorer you will need to either disable/uninstall/update the program to avoid further problems.

       

      Hope that helps, look forward to hearing back from you.


      Steven 
      Microsoft Answers Support Engineer 
      Visit our Microsoft Answers Feedback Forum and let us know what you think
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    • View More: IE8 Internet Explorer Has Stopped Working. Message keeps popping up. I can cancel it and keep on working, so it appears that Internet Explorer is not actually stopped working.
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  • security warning do you want to view only the web page content that was delivered securely?

    • Question

      security warning do you want to view only the web page content that was delivered securely?

      By Far the most annoying thing in IE8 is the dialog box saying"security warning do you want to view only the web page content that was delivered securely?" 

      Almost ALL corporate websites (VMWARE.com) is a very good example would need to rewrite their whole website just so that that popup will not show up.

      I mean come on!!! How does one turn it off permanantly. I rather have phishing software on my computer then to be annoyed to death.
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      Answer
      Hi,

      1. Go to Tools -> Internet Options -> Security 
      2. Select the "Security" tab -> Click the "Custom Level" button 
      3. In the "Miscellaneous" section change “Display mixed content” to Enable.

      Please read:
      http://blogs.msdn.com/askie/archive/2009/05/14/mixed-content-and-internet-explorer-8-0.aspx

      Hope this helps,
      Vincenzo Di Russo - Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & Security - Since 2003. ~~~ My MVP Profile: https://mvp.support.microsoft.com/profile/Vincenzo
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  • I cannot delete the browser history from my Explorer 8. I have tried the remedies provided and it doesn't work

    • Question

      I cannot delete the browser history from my Explorer 8. I have tried the remedies provided and it doesn't work.

      I cannot delete the browser history from my new Explorer 8 Program. I am using VISTA, Business. I have tried all of the remedies in the "help" area such as going to the "safety" button and "deleting the the browsing history" and going to the "tools" button and then to Internet Options and then deleting history that way. However, nothing works. The browser history is still the same as it was. In the Explorer 7 program the two remedies explained herein worked immediately. With Exp8 they just don't. What else can I do to clear the history. It is personal and I don't want it looked at by others.
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      YUP!!!! It's the Windows Search Index, that's the culprit:

      Here's THE solution gentle folks:

      Go to Control Panel -> Control Panel Home (NOT the Classic View) -> System and Maintenance -> Indexing Options

      As you can see Internet Explorer History is automatically indexed and can NOT be removed from Windows Search Indexing (i.e. storing ALL entries).

      But, we can flush out the entries by clicking on Advanced and then Rebuild.

      Once you click on Rebuild and re-open IE8, ALL the previous pesky History entries in the address bar are GONER forever!!

      Send your donations for wasted time, yours and mine :)

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  • Internet Explorer cannot display the webpage

    • Question

      Internet Explorer cannot display the webpage

      I can no longer connect to any website.  I always get the same message:  “Internet Explorer Cannot Display the Webpage.”  How do I solve this problem?
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      100 People had
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      James-

      James-
      James Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know

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      Answer

      There are many reasons that Internet Explorer could be encountering this issue. Some examples are connectivity to your ISP, a firewall blocking your connection, or your networking device not functioning properly. Here are some things that you can try:

      Method 1: Run the Network Diagnostics tool in Internet Explorer

      1.      Start Internet Explorer, and then try to access the Web page that is displaying the error message.

      2.      On the page that displays an Internet Explorer error message, click the Diagnose Connection Problems link. The Network Diagnostics tool will run. When the tool has finished running, it will report one of the following results:

      1.  
        • It was unable to find a problem.
        • It has detected a problem. Additionally, the tool will provide guidance about the next steps to take to troubleshoot the problem.

      3.      Click IP Address, and note the IP Address. You may need it for future troubleshooting.

      4.      Follow the steps in the Network Diagnostics tool to fix any connection problems.

      5.      Start Internet Explorer.

      If you receive the same error message, go to the next method.

      Method 2: Reset the modem or the router

      1.      Disconnect the cable that connects the computer to the modem.

      2.      Turn off the modem and the router.

      Note: If the modem or the router does not have a power switch, disconnect the power to the modem or to the router.

      3.      Restart the computer.

      4.      After your computer has restarted, turn on the modem or the router, connect the cable from the computer to the modem or the router, and restart the computer.

      5.      Make sure that all network cables are securely connected.

      6.      Start Internet Explorer.

      If you receive the same error message, go to the next method.

      Method 3: Use the Delete Browsing History feature

      If resetting the modem or the router did not resolve the problem, deleting your browsing history might help. Follow these steps to remove your temporary Internet files, history, and form data:

      1.      Start Internet Explorer.

      2.      Click the Safety button, and then click Delete Browsing History.

      3.      Select the check box next to each category of information you want to delete.

      4.      Select the Preserve Favorites website data check box if you do not want to delete the cookies and files associated with websites in your Favorites list.

      5.      Click Delete. (This could take awhile if you have a lot of files and history.)

      6.      Close Internet Explorer, start Internet Explorer again, and then try to access the Web page.

      If you receive the same error message, go to the next method.

      Method 4: Use the Internet Explorer (No Add-ons) mode

      1.      To do this, click Start, point to All Programs, point to Accessories, point to System Tools, and then click Internet Explorer (No Add-ons).


      If this resolves the issue, follow these steps to isolate the browser add-on that is causing the issue:

      1. Click Tools, and then click Internet Options.
      2. Click the Programs tab, and then click Manage add-ons.
      3. Click an add-on in the Name list, and then click Disable.
      4. Repeat step 3 until you identify the add-on that is causing the issue.

      If the methods above did not resolve your issue, you can try advanced troubleshooting methods. For advanced troubleshooting, see You receive an error message in Internet Explorer: "Internet Explorer cannot display the webpage".  (http://support.microsoft.com/kb/956196)

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