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The instant recording request conflicts with other already schedulded recordings.

The hard drive disk is full and reported by the top right red bar in the recorder screen visible after pressing  LIB (HDD) key on the remote control.

Manual timer was specifically developped for audio/video.

Radio channels cannot be recorded through Manual timer

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  If you see the on-screen message "Recording Interrupted", this means that your Sky box was unable to record because it lost power or the satellite signal during the recording, or someone chose to cancel the recording and then restarted it. It's possible to do this accidentally by choosing the wrong programme from the "Programme clash" warning screen.

  
  After a few seconds your Sky+HD box will continue playback from the point when the satellite signal returned or recording was started. 
   

  Rebuilding your planner may prevent future recording issues. 
   

  A planner rebuild may fix the issues you have experienced or prevent future issues from occurring. The following instructions are easy to follow using your Sky remote and take just a few minutes. 
   

  Please note that this procedure will stop any recordings currently in progress - if you're currently recording a programme, you may wish to wait until it's finished before continuing.

   

• • Performing a planner rebuild

  • Switch off your Sky+HD box

Don't want to miss your favourite shows? You can record them on your Sky+HD box by following the steps below.

1. Press the Record button on your Sky remote control twice to record the programme you're watching.
2. To record a programme that’s being shown in the future, press tv guide then press select.
3. Use the arrow buttons to highlight the programme you would like to record, then press the Record button.
4. When scheduling a recording, the Series Link prompt will allow you to choose whether to record a single episode or the whole series (if Series Link is available on that programme).

It's easy to record radio channels with Sky:

1. Use the up/down arrows to browse through the channels shown in the Now, Next & Later banner. Radio channels appear with a speaker symbol next to them.
2. Highlight the radio channel you want to record and press the Record button.
3. The Manual Recording screen will appear.
4. If you need to, change the Channel Number/Name with the left/right arrows or by keying in the number.
5. Use the up/down arrows to highlightDay and use the left/right arrows to choose the day of the recording.
6. Use the up/down arrows to highlightStart Time and key in the start time of the recording with the number buttons on your remote control. Use the left/right arrows to choose AM or PM.
7. Press the down arrow to highlight End Time and key in an end time as described above.
8. Press the down arrow to highlight Frequency and use the left/right arrows to choose how often you want to record the channel.
9. Press the yellow button to confirm the recording and add it to your planner.

Have you recorded programmes with your Sky+HD box but aren't sure where to find them? Follow the steps below to access and play back your recordings:  

1. Press tv guide on your Sky remote control followed by the green button to access your  planner.  
2. Use the up/down arrowsto highlight the recording you want to view.

• If you've used Series Link to record a number of episodes from a selected series, they'll be grouped together in your planner in a Series Stack under the name of the programme.

3. Press select to view the programme information, and select again to start viewing.

Stuck at the office or out with friends? You needn't miss out on that crucial episode or latest must-see movie. If you have a Sky+ or Sky+HD box and subscription, Sky's Remote Record service lets you record your favourite programmes wherever you are, by going online or using your smartphone. What's more, if this programme is part of a series you can also set up a Series Link, ensuring you never need to miss an episode of your favourite show again!

Online Remote Record

1. Go to sky.com/tvlistings to see our online TV Guide.
2. Browse or search the listings to find the programme you want to record.
3. Click the programme title and select Remote Recordor Series Link.
4. Sign in using your Sky iD when prompted.

You can make up to 10 online Remote Record requests per day.

Via your smartphone

1. Download the free Sky+ App from the Apple App store or Android Market.
2. When you use the App, sign in using your Sky iD. This will link the app to your registered Sky+ or Sky+HD box.
3. Browse the TV guide and, when you've found a show you want to record, select it to Remote Record it.
4. Your Sky+ or Sky+ HD box will record that programme when it airs, and you'll see it in your planner when you return home.

Please note that while Sky doesn't charge you for recording requests, mobile network and/or WiFi charges may apply.

To make sure you don't miss out, we recommend that all Remote Record requests are made at least 30 minutes before the start of a programme.

Pausing and rewinding live TV is handy if you're interrupted during a programme - you never need to miss a moment of your favourite TV again!

Pause a programme you're watching 

Press pause on your Sky remote control. When you're ready to come back to it, press play. 

• To go back and watch an earlier moment of a programme, press rewind.
• When you reach the point you want to watch, press play.
• Remember if you rewind for 30 minutes, for example, your Sky box has to have been showing that channel for the last 30 minutes.
• When playing back a programme in this way, you can pause, rewind or fast forwardwithin the programme.
• If you rewind to the start of the section, the picture is frozen at that point.
• If you fast forward to the end, you'll rejoin the live schedule.
• To go back to watching live TV at any point, just press sky or the stop button.

While you're watching the programme behind scheduled time, you can use the Now, Next and Later banner as usual, but if you change channels, try to see full channel listings or use interactive services, you have to go back to live TV. You can then rewind or pause again. 

Saving after pausing or rewinding live TV 

After pausing or rewinding live TV, if you haven't got time now to watch what you missed, you can save the programme to your Planner to watch another time: 

1. After rewinding or pausing live TV, press the Record button on your Sky remote control twice to record the programme you're watching.
2. The Record symbol will appear next to the programme and the recording is stored in your Planner.

You can also change how far back you can rewind live TV on a channel you've been watching by setting the instant rewind limit:

1. Press services on your Sky remote control and you will see the main menu with Optionshighlighted.
2. Press select and the Sky+ Setup menu will be highlighted.
3. Press the down arrow to highlight Instant Rewind.
4. Use the left/right arrows to choose your instant rewind limit (choices are OFF, 5, 15,30 or 60 minutes).
5. Press the green button to save your new settings.
6. Press sky to return to normal viewing.

With the Sky+ service you can record up to two programmes at the same time on your Sky box and you can also record selected series in their entirety. All Sky+ features are available on your Sky box with the relevant subscriptions.

To record

1. Press the Record button on your Sky remote control twice to record the programme you're watching.
2. To record a programme that’s being shown in the future, press tv guide then press select.
3. Use the arrow buttons to highlight the programme you would like to record, then press the Record button.
4. When scheduling a recording, the Series Link prompt will allow you to choose whether to record a single episode or the whole series (if Series Link is available on that programme).

With the new Mini TV you can now also go into your Sky+HD Guide and record programmes from the TV listings without interrupting what you're watching. Highlight the programme you want to record and press record on your Sky remote. The record icon will then appear next to the programme title in the TV listings.

Press record twice to save what you're watching.

To free up space on the hard disk or in your Planner, you can copy recorded programmes onto video or DVD. While copying, you can watch the recording being copied but you can't watch any other programme, so you may want to start your recordings when you're going to bed or setting off for work. HD programmes are copied in standard definition quality. To copy a programme to your video/DVD recorder, follow the steps below.

1. Press tv guide on your Sky remote control followed by the green button to access your planner.
2. Use the up/down arrows to highlight the programme you want to copy.
3. Press the right arrow - you should see the Copy option at the bottom of the screen.
4. Press the green button. You can select as many programmes as you like for copying.
5. When you’ve made your selections, pressselect.
6. Press record on your video/DVD recorder, followed by select on your Sky remote control.

Copying starts and after a few seconds the Copy screen appears, showing you the titles in order of selection with their length in minutes (see bottom illustration). This is to help you keep track and label your tapes/DVDs. You see an information screen for each programme before the entire recording is played back. Please wait until copying is complete before using your Sky+HD box again. To cancel at any time, press any button on your remote control.

With bookmarks, you can easily go back to certain points in a recording. This guide will show you how to manage, save and delete your bookmarks, as well as how to skip from one bookmark to another in a recording.

Starting playback from a bookmark 

You can start playing a recording directly from a bookmarked place by following the steps below.

1. Press tv guide on your Sky remote control followed by thegreen button to access your planner.
2. Use the up/down arrows to highlight the recording containing bookmarks that you wish to view.
3. Press select to view the programme information, then press the left/right arrows until you see Bookmark. If the programme has more than one bookmark, keep scrolling with the left/right arrows to view each bookmark and its place in the programme.
4. Press select to watch the programme when you find the bookmark you want.

Playback starts at that bookmarked point in the programme.

Managing and deleting bookmarks

1. To see all bookmarks within a recording, press the pause button then the green buttonwhen you're playing it back.
2. A list of bookmarks appears, showing their place in the programme.
3. Use the up/down arrows to highlight a bookmark. You will see a short reminder clip of 10 seconds in the Mini TV. If the programme is PIN-protected you'll need to enter your PIN to see the bookmark clip.
4. Press select to play the recording from a highlighted bookmark, or the yellow button to delete a bookmark.

Saving bookmarks 

When you are watching a recorded programme and you see something you want to bookmark, press pauseand then the red button. The bookmark symbol appears in the corner of the screen. Press play to carry on watching the programme.

Skipping to bookmarks 

To go to the next bookmark while you're playing back a recording, press and hold rewind or fast forward until the screen skips to the next bookmark.

The Skip Forward/Back symbol appears in the corner of the screen.

• 

  If you are unable to watch recorded material because your Sky box keeps switching back to live TV, the recording might be corrupted or there might be a temporary issue with your planner.

  
  
  You can try rebuilding your planner to check the hard drive and the TV Guide listings for temporary errors and missing space. This should allow the box to function as normal.

  
  
  Rebuilding your planner is an easy process (taking just a few minutes) which may prevent future recording problems. A planner rebuild can be performed using your Sky remote.

  
  
  Please note that this procedure will stop any recordings currently in progress - if you're currently recording a programme, you may wish to wait until it's finished before continuing.

   

• • Rebuilding your planner

  • Switch off your Sky+HD box

• 

  Are your recorded programmes missing the beginning or end? This is generally caused by programme schedules changing at the last minute and is difficult to avoid. We work with broadcasters to improve the accuracy of our program schedules, and your Sky box can handle changes to program schedules when the broadcaster informs Sky.

   

  If you wish to manually set the recording to run over the normal scheduled time, perhaps because you believe a programme will be delayed or over-run, follow the instructions below. Please note that adding time will not guarantee that the recording will be made in full, as the broadcast may run further than the extra time you add. If you are recording two programmes back to back, one after another, this extra time will be dropped in order to allow for the recording of both programmes. 
   

• • Add time to your recordings

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  If you can’t delete recorded programmes from the planner, the planner or the recording might be corrupted. Temporary planner issues may also cause this problem.

   

  The planner rebuild is a process that will sort out any errors and check the hard disk for missing space that there may on the hard drive. This should allow the box to function as normal. 
   

• • Rebuilding your planner

  • Switch off your Sky+HD box

• 

  Your Sky+HD box is set to automatically delete older recordings without warning to make space for new recordings.

   

  If you want to avoid a particular programme from being deleted, press the blue button when the programme is highlighted in your Sky+ planner and the set top box will not delete it.

   

  To have more control over what is deleted you can change the Disk Space Management settings to warning or manual. 
   

• • Changing the Disk Space Management settings