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How to set up Wi-Fi on your iPhone

The data settings in your iPhone are automatically set to Pay Monthly, so if you are a Pay & Go customer you will need to change the settings to get things like mobile internet to work.

To do this follow the step by step guide below 

• Tap Settings on the Home Screen

  
  

  

  
  
• Tap General

  
  

  

  
  
• Tap Network

  
  

  

  
  
• Tap Cellular Data Network

  
  

  

  
  
• The below screen will be displayed

  
  

  

  
  
• Tap APN in Cellular Data

  
  

  

  
  
• Amend the APN from idata.o2.co.uk to payandgo.o2.co.uk as shown below (Please note that "o2" needs to be written with a letter "o" and not a zero)

  
  

  

  
  
• Scroll to the bottom of the screen and tap APN in MMS (Please note that Visual Voicemail isn't supported on Pay & Go, so there's no need to update the Visual Voicemail APN)

  
  

  

  
  
• Amend the APN from idata.o2.co.uk to payandgo.o2.co.uk as shown below (Please note that "o2" needs to be written with a letter "o" and not a zero).

  
  

  

  
  
• The below screen will then appear

  
  

  

  
  Finally, turn your iPhone off and then back on again 
  
  
  Please note: anytime you insert a different SIM or reset your network settings you will need to follow this settings change.

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How to change the internet settings on an iPhone

Wi-Fi is high speed wireless access to the Internet. Wi-Fi is provided via hotspots that broadcast their signal over a range of 50 to 100 metres. You may have one in your home to provide access to your broadband line and you will find public hotspots in a variety of locations around the country.

Most BlackBerry phones have Wi-Fi built-in and using it will allow you to use data hungry services (like video and music streaming) quickly and without eating into your O2 data allowance.

Setting up Wi-Fi on your BlackBerry takes just a few simple steps -

1. On the home screen, click the Manage Connections  icon.
2. Click Set Up Wi-Fi
3. Select one of the following:
   • Click Scan for Networks. Click a network.
   • Click Manually Add Network. Type the network name. Click Add.
4. You’ll be prompted to save a profile for the Wi-Fi network, click Next so your phone connects to the Wi-Fi network automatically next time.
5. Handheld software v5.0 and earlier Wi-Fi devices – Select browser then bookmarksand then select Wi-Fi HotSpot Login under the folder Wi-Fi Services.
6. Handheld software v6.0 and later Wi-Fi devices – The device will automatically detect the Wi-Fi hotspot login if it is present.
7. To complete the Wi-Fi connection setup, click Finish.

If your email account uses a BlackBerry Enterprise Server, your organization might prevent you from connecting to a Wi-Fi network.

There are a few indicators:

• The name of the Wi-Fi network will be shown next to the Mobile phone network’s name at the top of the home screen
• On phones running handheld code v5.0 or earlier, there will be an icon that says “Wi-Fi” in top left hand corner of the screen it will be bright Black and White when you are using Wi-Fi
• On phones running handheld code v6.0 or later, there will be an icon that looks like this  in top left hand corner of the screen the BlackBerry Bullets (4 little dots) will be next to it instead of next to the 3G or GPRS or EDGE icon when you are using Wi-Fi

If you are having problems connecting to Wi-Fi you could try resending the Wi-Fi service books by pulling the battery and resetting the phone then try again. 

If your email account uses a BlackBerry Enterprise Server, your organization might prevent you from connecting to a Wi-Fi network.

Make sure the page you are trying to open is not a bookmark and try typing in the URL instead. If the issue is with a bookmark, then edit the bookmark and save it again.

If the page you are trying to view starts to load but fails, try clearing the browser cache. To do this, from the Browser  open the Menu and select Options, and clear Content Cache and Cookie Cache.

If this hasn’t resolved the problem remove the battery whilst the phone is still switched on and reset it by putting the battery back in, then try the below depending on what software you have on your phone –

• Handheld software v6.0,go to Options  then Device and Advanced System Settings. Select Host Routing Table, click on the menu key and select Register Now. This will resend the the basic service books to your device.
• Handheld software v5.0, go to Options  then Advanced Options and select Host Routing Table, click on the menu key and select Register Now. This will resend the basic service books to your device.

To switch the Wi-Fi on/off:

1. Tap Settings

2. Tap WiFi

3. Slide the Wi-Fi bar to select either Off/On.

You'll then see a list of available Wi-Fi networks. If it's open i.e doesn't have a padlock on it, then just click on the network and you're connected. If it's protected i.e it does have a padlock on it, then enter the password and then you'll be connected.

Check out our O₂ Guru TV video below:

Help Videos

How to set up Wi-Fi on an HTC HD7

To remove a Wi-Fi connection from your phone:

1. Tap Settings

2. Tap WiFi

3. Tap and hold the connection you wish to remove

Tap delete.

X10 and X8

To add a Wi-Fi connection:

1. Press the Menu key
2. Tap Settings
3. Tap Wireless controls
4. Tap Wi-Fi so a tick appears next to it
5. Tap Wi-Fi settings
6. Tap the network you wish to connect to
7. Tap Connect.

Vivas

1. Press the Menu key (white key)
2. Tap Settings
3. Tap Connectivity
4. Tap Wi-Fi
5. Tap the connection name you wish to connect to
6. Tap Connect

If the connection has been successful you will now see Connected underneath the connection name and a Wi-Fi icon next to the battery level indicator in the top left of the screen.

Check out our O₂ Guru TV videos below:

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How to set up Wi-Fi on a Sony Ericsson Xperia X8

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How to set up Wi-Fi on a Sony Ericsson Xperia X10

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How to set up Wi-Fi on a Sony Ericsson Vivaz

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How to set up WiFi on a Sony Ericsson W995

X10 and X8

To remove a Wi-Fi connection:

1. Press the Menu key
2. Tap Settings
3. Tap Wireless controls
4. Tap Wi-Fi so a tick appears next to it
5. Tap Wi-Fi settings
6. Tap the network you wish to remove
7. Tap Forget.

Vivas

1. Press the Menu key (white key)
2. Tap Settings
3. Tap Connectivity
4. Tap Wi-Fi
5. Tap the connection name you wish to disconnect from
6. Tap Disconnect Wi-Fi

If the disconnection has been successful you'll now see "Unknown" underneath the connection name and there will be no Wi-Fi icon next to the battery level indicator in the top left of the screen.

You can use Wi-Fi at any BT Openzone Premium hotspot while you're out and about. You'll find these hotspots in many public places like hotels, conference venues, airports, main rail stations, motorway service areas as well as in retail areas such as Starbucks.

To connect to Wi-Fi follow these simple steps:

1. First you'll need your vodafone.co.uk username and password. If you have not already registered or have forgotten your details go towww.vodafone.co.uk/wifi to register
2. Make sure you're in a BT Openzone Premium hotspot with Wi-Fi turned ON. The BT Openzone network name (SSID) will appear in your Wi-Fi networks list
3. Tap Settings > General > Network > Wi-Fi and then select the BT Openzone network by tapping it
4. You will be presented with the BT Openzone web page asking you to select your mobile provider. Tap the Vodafone logo
5. Next, you will be presented with the Vodafone login web page where you need to input your vodafone.co.uk username and password (go to www.vodafone.co.uk/wifi if you have not already registered or have forgotten your details). Your iPhone will store these details as one of your authorised access points and automatically connect to any BT Openzone Premium hotspot whenever it is in range.

If you have broadband at home, your router may be wireless. If so, you will be able to take advantage of Wi-Fi in the comfort of your own home. 
You need to:

• with Wi-Fi turned ON, your home Wi-Fi network name (SSID) will appear in your Wi-Fi networks list
• tap Settings > General > Network > Wi-Fi
• select your home network by tapping its name
• if security has been set up you will need to input the password (WEP key or WPA pass phrase - normally located on a label either on the router or in the instruction manual used for set-up)
• your iPhone will store these details as one of your authorised access points and automatically connect to your home network whenever it is in range.

Before you can set up your BlackBerry to connect to the internet you need to make sure that your price plan includes BlackBerry services.
Your price plan includes BlackBerry services if GPRSor EDGE displays in capital letters or if the 3G symbol has the 4 dot BlackBerry symbol next to it in the top right handside of the screen.

1. Press Menu
2. Select Browser.

1. Press Menu
2. Select Manage Connections
3. Select Wi-Fi to turn Wi-Fi on
4. Select Set up Wi-Fi Network
5. The device will automatically search for a Wi-Fi network
6. Select the Wi-Fi network you want to connect to
7. Follow the prompts to enter your router's security details.

Enable tethering on the iPhone by tapping Settings > General > Network > InternetTethering.

Tap Internet Tethering to switch it on.

Connect the iPhone to the computer using USB or Bluetooth.

USB

• Connect the iPhone to the computer using the USB cable.

•  If necessary, follow any prompts on the computer to configure a new network connection.

Bluetooth

• Enable Bluetooth on your iPhone and computer.

• Pair your iPhone with your computer (Windows):

  • Click the Bluetooth icon in the Notification area (system tray), select Add a Bluetooth Device, and follow the onscreen instructions.

  • When pairing is complete, click the Bluetooth icon in the Notification area, selectShow Bluetooth Devices, highlight your iPhone, and then click the Propertiesbutton.

  • Click the Services tab, then check the Wireless iAP checkbox, and click OK.

• Pair your iPhone with your computer (Mac OS):

  • Open Bluetooth Preferences, click Set Up New Device and follow the onscreen instructions.

  • When pairing is complete, make sure the option Use device as a network port is selected.

• Connect to your iPhone (Windows):

  • Click the Bluetooth icon in the Notification are (system tray) and select Join A Personal Area Network.

  • Click Connect.

• Connect to your iPhone (Mac OS):

  • Click the Bluetooth icon in the menu bar, choose your iPhone, and then chooseConnect to network.

Your iPhone should now have a blue bar at the top of the screen to show that Tethering is working.

1. Ensure that you have W-Fi switched on by tapping Settings > General > Network > WiFi, and making sure that the WiFi switch is on.

2. When you are in range of a BT Openzone hotspot a pop-up will appear on your iPhone asking if you want to connect to WiFi Zone - BT Openzone. Select yes.

3. A web page will then automatically open, asking you to select your mobile provider.  Chooseorange.

4. You will then be asked to enter your mobile phone number and password which you will have received by text message.

You are now connected to the Internet. The next time you are in range of a BT Openzone hotspot your iPhone will connect automatically without asking you for your phone number or password.

WiFi is broadband without the wires. It provides you with high speed access to the Internet without having to plug anything in.

You may be able to use WiFi in your home if your broadband line is connected to a suitable wireless router. You'll also be able to use WiFi in a number of hotspots situated around the country, enabling you to stay online whilst you're out and about.

• Your iPhone tariff includes access to BT Openzone's network of WiFi hotspots throughout the UK and the Republic of Ireland. These are situated in public places such as airports, hotels, coffee shops, motorway service stations and city centres. 

• You can also use your iPhone in other provider's hotspots, though some may charge an additional fee for access.

• You can download the Orange WiFi finder app from the app store, then use this to find your nearest hotspot. Alternatively, use our handy WiFi hotspot finder to find a hotspot near you.

Look out for the BT Openzone logo to identify where you can use WiFi, it looks like this:

• You can reset your BT Openzone via Your Account:

  • Go to Your Account.
  • Go to help and support.
  • Select reset Wi-Fi password.

  Your new password will be displayed on the screen, you'll also receive a confirmation text to your handset.

• You can also reset your BT Openzone via the Your Orange app.

  • Download 'Your Orange' from the Apple App Store.
  • Launch Your Orange from your home screen.
  • Tap Your Account.
  • Log in with your mobile number and your Your Account password.
  • Tap the Wi-Fi padlock icon.

  Your new password will then be displayed on the screen, you'll also receive a confirmation text to your handset.

• You can also call us on one of the following numbers and ask for a reminder of your iPhone Wi-Fi password. We'll then send it directly to your phone by text message.

  • Pay monthly customers call 150 from your Orange phone, or 07973 100150 from any other phone.

  • Pay as you go customers call 450 from your Orange phone, or 07973 100450 from any other phone.

  • Business customers call 345 from your Orange phone, or 07973 100345 from any other phone.

• From the Home screen, tap the menu button.
• Tap Settings.
• Tap Wireless & networks.
• Tap Wi-Fi.
• Tap Wi-Fi settings.
• Tap the desired wireless network.
• If prompted, enter the wireless password, then tap Connect.

• From the Home screen, tap the Menu button.
• Tap Settings.
• Tap Wireless & network.
• Tap Wi-Fi settings.
• Tap Wi-Fi.
• Tap the required wireless network.
• Enter the wireless password, then tap Connect.

• From the Home screen, tap the Applications icon.
• Tap Internet.
• Press the Menu button.
• Tap More.
• Tap Settings.
• Scroll down to and tap Clear cache.
• Tap OK.

• From the Home screen, press the Menu button.
• Tap Settings.
• Tap Wireless & networks.
• Tap Wi-Fi.
• Tap Wi-Fi settings.
• Tap the required Wi-Fi network.
• If prompted, tap the Password field.
• Enter the selected Wi-Fi network's password, then tap Connect.

^† 5p per minute from a BT landline, other providers’ charges may vary. 

^† 5p per minute from a BT landline, other providers’ charges may vary. 
^‡ Local rate from a BT landline, other providers’ charges may vary 

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