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Welcome to the interactive guide for the Samsung S5830 Galaxy Ace.

To get started, simply click 'View More' below and select the relevant help topic, or search for your topic in the search bar, and you're away

Welcome to the interactive guide for the Samsung i9100 Galaxy S II.

To get started, simply click 'View More' below and select the relevant help topic, or search for your topic in the search bar, and you're away.

Welcome to the interactive guide for the HTC Desire S.

To get started, simply click 'View More' below and select the relevant help topic, or search for your topic in the search bar, and you're away.

Welcome to the interactive guide for the HTC Wildfire S.

To get started, simply click 'View More' below and select the relevant help topic, or search for your topic in the search bar, and you're away.

Welcome to the interactive guide for the HTC ChaCha.

To get started, simply click 'View More' below and select the relevant help topic, or search for your topic in the search bar, and you're away.

Welcome to the interactive guide for the HTC 7 Trophy.

To get started, simply click 'View More' below and select the relevant help topic, or search for your topic in the search bar, and you're away.

Welcome to the interactive guide for the Sony Ericsson Xperia Play.

To get started, simply click 'View More' below and select the relevant help topic, or search for your topic in the search bar, and you're away

Welcome to the interactive guide for the Sony Ericsson Xperia Arc.

To get started, simply click 'View More' below and select the relevant help topic, or search for your topic in the search bar, and you're away.

Welcome to the interactive guide for the Nokia N8.

To get started, simply click 'View More' below and select the relevant help topic, or search for your topic in the search bar, and you're away.

Welcome to the Apple iPhone 4 simulator. Like having an expert in the room, it's designed to show you all the great features of this phone and how to use them. Much more fun than reading the manual.

To get started, select the function you want to learn about from the menu above. Or use the search box, if you prefer.

Click on the flashing hotspot or follow the onscreen instructions to move through the steps. And, you can always restart and move backwards and forwards using the buttons below.

• Put the iPhone sim card into your iPhone.
• Connect your iPhone to a USB port on your computer (but not on the keyboard) using the dock and cable in the box. iTunes will open automatically
• iTunes will guide you through activating and syncing things like contacts, calendars, music, photos, podcasts, videos, email accounts, and web bookmarks.
• Download the latest iPhone software if there's an update available
• Top up £10 or more

You'll need to change the APN settings to Pay & Go to get things like internet and picture messaging (MMS) to work.

Click here for a step-by-step guide of how to change your settings or follow the below steps:

• Go to the settings menu and choose General
• Choose Network, then Cellular Data Network
• In the Cellular Data APN box, change idata.o2.co.uk to payandgo.o2.co.uk – you don't need to change the username and password
• In the MMS APN box, change idata.o2.co.uk to payandgo.o2.co.uk – again, don't change the username or password
• Ignore the Visual Voicemail APN box – it's not available on Pay & Go
• Turn your iPhone off and on again
• Text keyword "MMS" to 1010 for free. We'll set up picture messaging and let you know when it's done.
• If you've got a 2G iPhone, you won't be able to send picture messages. But we'll send you a text message with a link so you can view them.

Check out our O₂ Guru TV video below:

Help Videos

How to activate iPhone 4

Once you've got the latest OS software from iTunes, you'll need to re-enter the Pay & Go APN settings on your iPhone.

Here's how:

Click here for a step-by-step guide of how to change your settings, follow the below steps.

Go to the settings menu and choose General

• Choose Network, then Cellular Data Network
• In the Cellular Data APN box, change idata.o2.co.uk to payandgo.o2.co.uk – you don't need to change the username and password
• In the MMS APN box, change idata.o2.co.uk to payandgo.o2.co.uk – again, don't change the username or password
• Ignore the Visual Voicemail APN box – it's not available on Pay & Go
• Turn your iPhone off and on again
• Text keyword "MMS" to 1010 for free.  We'll set up picture messaging and let you know when it's done.

If you've got a 2G iPhone, you won't be able to send picture messages. But we'll send you a text message with a link so you can view them.

Google Sync is a free service from Google which lets you sync all your contacts and mail and calendar.

On the iPhone, click on the mail application,
Mail for exchange

1. Enter the email address you want to use
2. Then use this email address as your username
3. Enter your password
4. Click on next in the top right
5. Once verified enter the server address m.google.com
6. Click on next in the top right
7. Then once it's verified, choose what you want to sync
8. Then press done.

Check out our O₂ Guru TV video below:

Help Videos

How to sync your iPhone wirelessly using Google Sync

Airplane mode enables you to switch off the phone part of the mobile. When in Airplane mode you can not make and receive calls, but you can continue using other parts of the phone like the camera, music player etc. To switch on/off

1. Tap 'Settings'.
2. Tap on the 'OFF/ON' button.

Check out our O₂ Guru TV video below:

Help Videos

How to turn on flight mode on an iPhone

If you need to insert or remove the SIM card follow the below guidelines

1. Insert the end of the SIM eject tool into the hole on the SIM tray. 
Press firmly and push it straight in until the tray pops out. If you don’t have a SIM eject tool, you can use the end of a paper clip.

2. Pull out the SIM tray and either remove or place the SIM card in the tray.
The angled corner of the SIM ensures that the card fits only the correct way in the tray.

3. With the tray aligned as shown, carefully replace the SIM tray containing the SIM card in iPhone.

For information around how to insert your microsim click here

Check out our O₂ Guru TV video below:

Help Videos

How to insert SIM card in iPhone 3GS

Here's how to connect your iPhone 4 to your TV so you can watch your HD videos on it:

You'll need an HDMI adapter which you can buy from Apple and a normal HDMI cable.

1. Plug the HDMI Adapter into your phone
2. Then plug the HDMI cable into the adapter
3. Then plug the HDMI cable into your television
4. You'll need to change the input on your TV to HDMI - how you do this will depend on your TV
5. Then select iPod
6. Videos
7. Then select the video you want to watch

The phone won't display the video, but it will show on the TV

Check out our O₂ Guru TV video below:

Help Videos

How to connect an iPhone 4 to a TV

Some of you have told us that you have had problems logging into My O2 app, which we’re sorry about. We’ve discovered most problems seem to be occurring because some people have more than one account on o2.co.uk – one we’ve set up when you joined and one you may have set up yourself later on. 

If you use the iPhone My O2 app, please note that you will have to set your mobile account as the default. If you don’t do this, you won’t be able to use it. 

If this has happened to you, you’ll need to use the original account we created when you joined O2.

• If you joined O2 through our website, you’ll have chosen your own username and password. We’ll then have sent you an email with your username and a text with your password as a reminder. 
  
  
• If you joined us by phoning one of our sales teams it’ll be the same as above except our advisor will have created the account and then emailed you the details. 
  
  
• If you joined O2 when you were in an O2 or Apple store, your username will have been on your contract. We’ll then have sent a follow-up username reminder by text, along with your password sent by text once you’d connected. If you joined us in Carphone Warehouse, you’ll have received both your username and password by text. 
  
  If you have only got part of your details (either your original log-in or password) you can get a reminder of the rest by going to https://www.o2.co.uk/login/ and clicking help.
  
  If you don't have either just go to http://www.o2.co.uk/iphonelogin - fill in the form and we’ll send you your details securely. The My O2 app is not currently available to you if you have more than three mobile phone numbers on the same bill. We are hoping to have a version of the app ready for you soon and will be back in touch. You can, however, access your account information at  http://www.o2.co.uk/myo2
  
  We’ve noticed a lot of people trying to use the app late at night and very early in the morning – we occasionally do some work on our systems which means you may have problems accessing it at these times. If you do have a problem, please give it a go later on in the day. Also remember at the moment that the My O2 app doesn’t work for our business or corporate users. 
  
  Related links: Problems loggin into iPhone app - blog

Browsing the user guide directly on iPhone or iPod touch

Here's how to back up your iPhone so that you don't lose the information on there:

1. Connect your iPhone to your computer using the USB cable and open itunes
2. Under the device list in iTunes select your phone and then click info
3. Then choose the information you want to sync such as contacts, mail accounts
4. If you want to restore information that's already on your computer go to the advance section and tick the boxes
5. Click Apply to save the changes
5. Once you're done, click Sync

Check out our O₂ Guru TV video below:

Help Videos

How to back up your iPhone using iTunes

Please click the iPod logo below for further help.

Check out our O₂ Guru TV video below:

Help Videos

How to upload tracks from iTunes and use the iPod on an iPhone

To add the PIN number

• Choose Setttings>Phone>SIM PIN
• Tap 'OFF/ON' button.
• Enter a 4 digit password and tap 'Done'.

To change the PIN number

• Choose Settings>Phone>SIM PIN>Change PIN
• Enter your 'Current Password'.
• Tap 'New Password' and enter.
• Tap 'Confirm New Password' and tap 'Done'.

View our interactive guides for setting up and using your BlackBerry find out more

Once you have inserted your active SIM card into your phone you should see GPRS, EDGE or 3G (in capital letters) with dots after it if in the right corner of the phone, this shows that your phone is registered to the O2 and BlackBerry Network and ready to use. If your phone is showing OFF if the right corner, from the Home Screen click the Manage Connections

 icon, and ensure the Mobile Network box has a tick in it.

If your phone is showing gprs, edge, gsm, or 3g (in lower case letters) in the right corner of the phone then your phone is connected to the O2 network, but not the BlackBerry network. You should take your battery out and put it back in again which try to reconnect the BlackBerry network, if that fails you will need to contact O2 Customer Services to check your sim card has been provisioned for BlackBerry.

Most probably, however you need to make sure you have a 3G SIM and you have a BlackBerry tariff. If you have a 3G SIM, it will have 3G written on it in the last 4 digits of the SIM number. For example - 89441100639276352943GD2

If you’re on O2 Pay & Go you will need to do one of the following to be able to use the BlackBerry services:

For details of the Pay & Go BlackBerry Tariff and how to opt in click here 

For details of the Pay & Go BlackBerry Bolt On and how to opt in click here

You may have switched your phone onto another profile.

From the Home Screen go to Profiles/Sounds/Alerts and check what profile your device is using. You can edit the way you are alerted for calls, sms, facebook and much more here by selecting ‘change sounds and alerts’. If you are running Handheld Software v6.0 or above there is a short cut to open your profile in the top left corner, which looks like this allowing you to access and changes alerts quickly.

You may have switched your phone onto another profile which has different settings.

From the Home Screen go to Profiles/Sounds/Alerts and check what profile your phone is using.

You can edit the way you are alerted for calls, sms, facebook and much more here by selecting ‘change sounds and alerts. Also check within the profile you have selected that sound and vibration is switched to on.

If you are running Handheld Software v6.0 or above there is a short cut to open your profile in the top left corner, which looks like this  allowing you to access and changes alerts quickly.

your phone is password enabled, the data on your handheld cannot be accessed until the correct password is typed.

Phones running handheld software v6.0, from the Home Screen, select Options  thenPassword. You can enable or change your password here. Phones running handheld software v5.0, from the Home Screen, select Options  select Security, then select Password. On some phones you may need to select Options and Password. Open the Menu and press the Space key to enable the password. You can enable or change your password here.

If you are using the Blackberry Enterprise Solution from O2, you may not have access to this option if your IT administrator has disabled it.

If you have Handheld software v6.0, from the Home Screen, select Options  thenDevice and Advanced System

Settings. Select Sim Card then open the BlackBerry Menu  and select Change PIN Code. If you have handheld

software v5.0, from the home screen, select Options 

To lock the phone press the power button on the top of the phone.

To unlock the phone press the power button then slide the wallpaper up.

To put your phone on silent:

1. Press up or down on the Volume button to make the Volume bar appear.

2. Press Ring

3. If Vibrate is on in Settings your phone will change to Vibrate. If it's not, your phone will change to Silent.

To change the ringtone:

1. Tap the right arrow or swipe the screen to the left to get to the Applications screen.

2. Tap Ringtones & Sounds.

3. Tap the type of ringtone or alert you want to change, then choose the sound you want to use.

Check out our O₂ Guru TV video below:

Help Videos

How to change the ringtone on an HTC HD7

To change the background colour:

1. Tap the right arrow or swipe the screen to the left to get to the Applications screen

2. Tap Settings

3. Tap Theme

4. Tap the Background list

5. Tap the colour you want to use

Check out our O₂ Guru TV video below:

Help Videos

How to change the theme on a HTC HD7

Select the picture you want as your wallpaper from the pictures section on the phone.

1. Tap Pictures

2. Tap All

3. Select the picture you want to use as a wallpaper

4. Tap the image and hold it until the option to use as wallpaper appears

Once this option appears select it and you'll be given the chance to crop the image to the exact size you want to use for the wallpaper. Once you are happy with the size click the tick at the bottom and the wallpaper will be applied to the lock screen.

Check out our O₂ Guru TV video below:

Help Videos

How to change the theme on a HTC HD7

X8 and X10

To change the PIN number on your phone:

1. Press the Menu key
2. Tap Settings
3. Tap Security & Location
4. Highlight Set up SIM card lock and Tap
5. Tap Change SIM PIN
6. Tap the text box to enter your Old PIN and then tap OK
7. Tap the text box to enter your New PIN and then tap OK
8. Tap the text box to re-enter your New PIN and then tap OK

Vivas

1. Press the Menu key (white key)
2. Tap Settings
3. Tap Phone
4. Tap Phone mangement
5. Tap Security
5. Tap Phone and SIM card
6. Tap PIN code
7. Enter your old PIN code in then tap OK
8. Enter your new PIN code then tap OK
9. Verify your new PIN code then tap OK

W995

1. Press Menu (Navi key)
2. Highlight Settings and Select (press Navi key)
3. Highlight General and Select (press Navi key)
4. Highlight Security and Select (press Navi key)
5. Highlight Locks and Select (press Navi key)
6. Highlight SIM protection and Select (press Navi key)
7. Highlight Change PIN and Select (press Navi key)
8. Enter Old PIN, then press OK (press Navi key)
9. Enter New PIN, then press OK (press Navi key)
10. Repeat New PIN, then press OK (press Navi key).

To change the ringtone on your Sony Ericsson Xperia X10 and X8 just following these instructions:

1. From the home screen, bring up main menu, 
2. select settings, 
3. tap sound and display, 
4 then phone ringtone, 
5. tap 1 to preview and ok to use it.

Check out our O₂ Guru TV videos below:

Help Videos

How to change the ringtone on a Sony Ericsson Xperia X8

Help Videos

How to change the ringtone on a Sony Ericsson Xperia X10

Help Videos

How to change the ringtone on a Sony Ericsson Vivaz

Before you set up your iPhone 4 or move your mobile number to your new MicroSIM, you need to make sure you have backed up your contacts, or you may lose them.

There are several ways to do this depending on what type of phone you are currently using. This also works if you are joining Vodafone for the first time. 

1. help for moving contacts from BlackBerry devices
2. help for moving contacts from an Android phone.

Here's what to do before exploring the features on your iPhone 4. If you don't want to keep your existing Vodafone mobile phone number, skip straight to Step 2. If you're joining us from another network, you can ignore step 4 and start from Step 2. If you need more help visit our help centre or Apple's guide to using your iPhone.
 

Step 1 - If you're keeping your existing Vodafone mobile number

Look on the back of the MicroSIM that came with your iPhone 4 and you'll see a number. Write this down - you'll need it when you come to activate it. You'll also need to write down the number that's on the back of the standard SIM in your current phone - you'll see why in Step 4.
 

Step 2 - Make sure you've got an iTunes Music Store account

You activate your iPhone 4 using the iTunes software and store, so you need an iTunes account. This will also be useful when you start downloading music, apps and more.
 

Step 3 - Back up all your contacts and calendar details

Even if you're getting a new number with your iPhone 4 MicroSIM, you'll still want to keep all the contacts and calendar details stored on your current phone. Use a quick and easy back-up service to save everything until you're ready to put it all onto your new iPhone 4. How to back up your phone.

Step 4 - Activate your Micro SIM (existing Vodafone customers only)

To activate your iPhone 4’s Micro SIM, just go to our simple online form – make sure you have the SIM number you wrote down in Step 1. You’ll need to log in to My account to complete this process, or register if you haven’t already.

Please note: To use the online form, you must be a pay monthly, small business or One Net customer in the UK.

If you’re a pay as you go customer, just call 191 from your Vodafone mobile. For Corporate accounts, please contact your account manager.

If you’re moving your number from a standard SIM, you’ll know your number has been moved to your Micro SIM when ‘Vodafone UK’ no longer appears on the homescreen of the phone containing your standard SIM.

Step 5 - Inserting the SIM card

 
In the box your iPhone came in, you'll find a SIM eject tool. It's attached to the inside of the black booklet that has the user guide. 

This tool opens the SIM tray - insert it fully and the tray will open slightly so you can pull it out. Put your SIM into the tray and slide it back into your iPhone.

Press the power button at the top of your iPhone to switch it on.
 

Step 6 - Activate your iPhone 4

To activate your iPhone 4, insert your MicroSIM then connect to iTunes using the cable provided - it plugs into a USB socket on your computer. Your iPhone 4 should be recognised automatically by the software. Then just follow the on-screen instructions.

Step 7 - Sync all your contacts and calendar details

This is the final step. Using the back-up service you chose in Step 3, download all your stored contact and calendar details to your new iPhone 4.

And that's it - you're ready to enjoy your iPhone 4.

Three simple steps and you're done.
 

It's easy to set up the basics on your iPhone. You'll need:

• A Mac or PC with a USB port
• Connection to the internet - so you can activate your iPhone
• The latest version of iTunes (see Step 3)
• An iTunes Store account (to buy from the iTunes Store or App Store)
   

Step 1 - Insert your SIM

In the box your iPhone came in, you'll find a SIM eject tool. It's attached to the inside of the black booklet that has the user guide.

This tool opens the SIM tray - insert it fully and the tray will open slightly so you can pull it out. Put your SIM into the tray and slide it back into your iPhone.

Press the power button at the top of your iPhone to switch it on.

Step 2 - Charge your iPhone

Before you can charge your iPhone, you need to put together the mains charger.

In the box your iPhone came in you'll find the charger head, as well as a USB cable. Insert the USB cable into the charger head and put the other end into the bottom of your iPhone.

Plug the charger head into the mains, then switch on to charge your iPhone.
 

Step 3 - Activate your iPhone

To use your iPhone, you need to activate it by connecting to iTunes. Your iPhone will prompt you to do this. Here's how to activate it if you're switching from another phone:

• Check your voicemail
• Move your contacts, photos and music off of your current phone (you won't be able to access them once your new SIM is activated)
• Put in your new SIM (see Step 1 on this page) and charge your iPhone
• Download and install the latest version of iTunes
• Connect your iPhone to your computer - iTunes automatically recognises it
• Make sure you're connected to the internet - it's essential to activate your iPhone
• Follow the instructions on your computer's screen

Here's some information that may be useful if you've just joined us:

your first bill

Your first bill from us may be a little higher than you'd anticipated. That's because you're paying next month's line rental in advance. You're also paying pro-rata from the day you were connected; and that's a one-off charge.

For example, if you joined Orange on 1 February and your first bill is generated on 5 February you'll be charged for one months standard line rental from 5 February to 4 March along with the line rental incurred during the days before your first bill was generated (i.e. 1 February to 4 February).

Your first bill will include:

• 1 Months advanced line rental and bundle charges (if any) to cover the following month.

• Any pro-rata or part month line rental and bundle charges from date of connection to the first bill date.

• Any charges incurred during the pro-rata period, for example out of bundle calls, texts or data.

monitor your usage

Call 150, select option 1, then 1 again to find out how many minutes and texts you have until your next billing date.

setting up your direct debit

Direct Debit is the easiest and most convenient way to pay your bill and you'll save £3.50 a month too, a massive saving of £42.00 a year (inc VAT), which makes setting one up a good idea.

For information on how to set up a Direct Debit click here.   

keep your old number

If you haven't already done so, remember you can keep your number no matter where you're moving from. All you need to do is get a PAC code from your previous provider and contact us on 0870 870 8888.

If you're an existing Orange customer moving from Pay as you go and would like to keep your number, call0800 079 0200.

Your Account
 

Take control with secure 24/7 access. View your bill online, check how many minutes, texts and data you've got left each month. Plus update your details, make payments and even change your service plan if you want. No paperwork, no calls, no fuss. Register now with Your Account to take advantage of these great features.
 

self service in the palm of your hand
 

With the handy Your Orange app, you can get tips on using your Apple or Android device and manage your account, whenever and wherever you are. Get it today and you can view your account balance and current month's spend, track your data usage, view and manage your Magic Numbers and browse Orange Help articles. 

To get the App up and running, first register with Your Account online. Once you've signed up, simply download the free app from the Apple App Store or Android Marketplace.

Bottom cover

Removing the bottom cover

Remove the bottom cover to access the battery, SIM card slot, and storage card slot.

1. with the phone turned off, hold it securely with the front facing down.
2. with your finger, pry open the back cover from the small opening near the POWER button.

SIM card    

The SIM card contains your phone number, service details, and phonebook/message memory.

Inserting the SIM card

Storage card
use the storage card to store your photos, videos, and music. You’ll find the storage card already inserted in your phone.

Inserting the storage card

1. take the back cover off.
2. Insert the microSD card into the storage card slot with its gold contacts facing down and push it until it clicks into place.
   
   

Battery

Removing the battery thin film
Before using your phone for the first time, you need to remove the thin film wrapped around the phone's battery.

1. take the back cover off.
2. open the battery compartment door.
3. pull up on the thin film to remove it.
 

1. take the back cover off.
2. Insert the battery (with its exposed copper contacts first) into the battery compartment.

All modern phones have functions that drain battery power, so in order to help you get the best out of your phone we have drawn up a list of things to try in order maximise your phone’s battery life.

turn off your Bluetooth when you're not using it

Bluetooth is a wireless connection that can receive and transmit information, but to do this it consumes battery power. To maximise battery life, you should switch off Bluetooth when you’re not using a Bluetooth headset, transferring files or sending information to someone. To make this easier some phones allow you to add a shortcut to the home screen to make it easier to activate/deactivate Bluetooth.

To turn off Bluetooth you should:

1. select Settings
2. select General
3. select Bluetooth
4. slide status to Off

lower your screen's brightness

Most mobile phone displays are set to full brightness at first start up this can put a strain on your battery. However, nearly all phones have the facility to turn this down, but don’t turn it down too much or the screen won’t be visible in daylight. Another thing to look for is a setting which adjusts how long the backlight stays on for. To get the best battery life turn it down to around 15 seconds, or less if possible.

To reduce the screen brightness you should:

1. select Settings
2. select Brightness
3. then adjust to a lower level that is suitable for you

watch out for GPRS 3G and Wi-Fi

If you aren't planning to use the web or download then switching off 3G connectivity will deliver a longer battery life. To do this you need to switch from dual mode to GSM only in your settings. Another feature that can affect your battery life is WiFi, make sure this is switched off when its not in use.

To change to using GSM (2G) only you should:

1. select Settings
2. select General
3. select Network
4. slide Enable 3G status to Off

To turn off your Wi-Fi you should:

1. select Settings
2. select Wi-Fi
3. ensure that's turned off

Bottom cover

Removing the bottom cover

Remove the bottom cover to access the battery, SIM card slot, and storage card slot.

• with the phone turned off, hold your phone securely with the front facing down.
• with your right and left thumbs, push the bottom cover out to remove it.

Battery compartment door

Opening the battery compartment door

open the battery compartment door by flipping it open from the right side.



Closing the battery compartment door

• flip the battery compartment door back into place to close it.
• gently push the compartment door down until it clicks into place to lock it.

Storage card
use the storage card to store your photos, videos, and music. You’ll find the storage card already inserted in your phone.

Inserting the storage card

• take the bottom cover off.
• open the battery compartment door.
• Insert the storage card into the storage card slot with its gold contacts facing down and push it until it clicks into place.

Battery

Removing the battery thin film
Before using your phone for the first time, you need to remove the thin film wrapped around the phone's battery.

• take the bottom cover off.
• open the battery compartment door.
• pull up on the thin film to remove it.

• take the bottom cover off.
• open the battery compartment door.
• Insert the battery (with its exposed copper contacts first) into the battery compartment.

Welcome to the HTC Desire S simulator. Like having an expert in the room, it's designed to show you all the great features of this phone and how to use them. Much more fun than reading the manual.

To get started, select the function you want to learn about from the menu above. Or use the search box, if you prefer.

Click on the flashing hotspot or follow the onscreen instructions to move through the steps. And, you can always restart and move backwards and forwards using the buttons below.

• From the Home screen, tap the menu button.
• Tap Settings.
• Scroll down to and tap Security.
• Tap Set up screen lock.
• Tap Pattern.
• Tap Next.
• Tap Next.
• Record your pattern, then tap Continue.
• Record your pattern again to confirm, then tap Confirm.
• The screen lock pattern is now enabled.

Welcome to the Samsung i9100 Galaxy S II simulator. Like having an expert in the room, it's designed to show you all the great features of this phone and how to use them. Much more fun than reading the manual.

To get started, select the function you want to learn about from the menu above. Or use the search box, if you prefer.

Click on the flashing hotspot or follow the onscreen instructions to move through the steps. And, you can always restart and move backwards and forwards using the buttons below.

• From the Home screen, tap the Menu button.
• Tap Settings.
• Tap Location and security.
• Tap Set up screen lock.
• Tap Pattern.
• Tap Next.
• Tap Next.
• Record your pattern ensuring all dots are connected, then tap Continue.
• Record your pattern again to confirm, then tap Confirm.

To remove the battery cover

Insert the tip of your finger or a thin object firmly into the opening on the bottom side of the phone, between the phone and the battery cover. Then lift up the cover slowly but firmly.

To insert the SIM card and Memory card

Remove the battery cover, then insert the SIM card and the memory card in the relevant slots.

To remove the memory card.

Remove the battery cover and the battery, then draw the memory card outwards to remove it.

Welcome to the Sony Ericsson Experia Arc simulator. Like having an expert in the room, it's designed to show you all the great features of this phone and how to use them. Much more fun than reading the manual.

To get started, select the function you want to learn about from the menu above. Or use the search box, if you prefer.

Click on the flashing hotspot or follow the onscreen instructions to move through the steps. And, you can always restart and move backwards and forwards using the buttons below.

assembly

Before you switch on your phone you must insert the SIM card and battery. This can be done by following these steps:

1. remove the back cover

2. Insert the SIM card

Note: If you have been supplied with a Micro SIM you must use the adapter as shown below.

3. Insert the battery

4. Replace the back cover

first use

When you first switch on your new phone you will be prompted to set a number of options to configure your BlackBerry®.

1. click OK to confirm you are happy with the BlackBerry® terms

2. you can then watch two videos showing you how to interact with the touchscreen. Once finished you’ll then be prompted to select a feature that you’d like to setup or customise.

3. we recommend that you exit the setup wizard at this point by clicking the red call end key. You can return to the Setup Wizard at anytime by tapping the setup  icon. The next step is to switch on the mobile network connection to do this follow the instructions below.

4. on the homescreen tap the time bar.

5. tap Mobile Network

6. a signal indicator will now appear in the top right hand corner of the screen to show that the mobile connection is now active.

7. tap the return arrow key to exit. Within the next hour the phone’s time and date will automatically be updated.

navigating the Torch

Here are some basic instructions for navigating around the Torch.

opening the application tray

1. tap the Menu key 

2. tap open tray

3. you can now navigate around the tray using either the keypad or by dragging across the touchscreen.

closing the application tray

1. tap the Menu key 

2. tap close tray

NB. You can also open and close the application tray by dragging the bar at the top of the tray on the touchscreen

making your first call

dialing a number

1. press the green call key

2. type the number you wish to dial in using either the on screen keypad or the slide out keyboard

3. to dial the number press the green call key

4. to hang up press the red call key

dialing a contact

1. open the applications tray

2. tap the Contacts icon

3. scroll to the contact you wish to dial, tap to open the contact

4. press the green call key to dial

5. to hang up press the red call key

Welcome to the Blackberry Torch 9800 simulator. Like having an expert in the room, it's designed to show you all the great features of this phone and how to use them. Much more fun than reading the manual.

To get started, select the function you want to learn about from the menu above. Or use the search box, if you prefer.

Click on the flashing hotspot or follow the onscreen instructions to move through the steps. And, you can always restart and move backwards and forwards using the buttons below.

Welcome to the Blackberry 9780 Bold simulator. Like having an expert in the room, it's designed to show you all the great features of this phone and how to use them. Much more fun than reading the manual.

To get started, select the function you want to learn about from the menu above. Or use the search box, if you prefer.

Click on the flashing hotspot or follow the onscreen instructions to move through the steps. And, you can always restart and move backwards and forwards using the buttons below.