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Get the most from your PlayStation 3 by using the correct setting and cables to suit your particular TV.

Follow the set-up instructions in your Quick Reference manual to connect your TV to PlayStation 3 via AV Cable, Euro-AV Connector Plug or S VIDEO Cable (sold separately). Once connected, switch on your TV and switch on your PS3. SCART users will find the TV automatically picks up the PS3 signal; if not (or you're using a different cable) refer to your TV manual to switch manually to the PS3 input AV channel.

Once your PS3 signal is found and you have followed the initial instruction, you'll see the XMB (XrossMediaBar) for the first time. To make sure you're getting the best quality display on your particular television, use your Wireless Controller to navigate to the Settings icon. Head down to [Display Settings], and select [Video Output Settings]. Here you can set up your PS3 to suit your particular needs. If you make a mistake and the screen goes blank or unreadable, simply wait 30 seconds and it will revert to its previous settings.

Connecting to High Definition (HD) televisions

If your television supports a High Definition (HD) signal, you'll need a specific cable for a HD signal. Check whether your television supports the Component AV Cable (the one with five connectors, sold separately) or HDMI Cable (sold separately). If in doubt, refer to your television's instruction manual. If your TV supports 1080p you will need the HDMI cable to view 1080p content.

Connecting for a HD picture is very similar to connecting to an SD set; simply follow the steps in your Quick Reference manual to connect your TV to PlayStation 3 via Component AV or HDMI cable (both sold separately). Then follow the process above to go through the Home Menu and set up your display. Please note, that PlayStation 3 can detect the presence of a HDMI cable automatically. Simply follow the on-screen instructions.

Read this guide if you experience difficulty in operating the PS3 system.

Should any problem persist, contact the appropriate PlayStation customer service helpline which can be found within every
PlayStation 3 software manual.

Power

The system does not turn on.
Check that the AC power cord is securely inserted in the system and the electrical outlet.

When the power button is pressed, the system beeps repeatedly and then the power indicator will turn off.
The temperature inside the system is becoming too high. Check whether the system is being used in a location that is too warm. Ensure that vents are not blocked and that there is adequate airflow around the system. Press the power button. (The power indicator will become solid red.) Wait a while, and then turn on the system again.

Picture

There is no picture on the TV screen.

• Check that the cable is securely inserted. Try disconnecting the cable from the PS3 system or TV and then reconnecting it.
• There may be a problem with the AV cable in use. Try using another cable that is compatible with the PS3 system.
• Adjust the video input on the TV to match the input connector that is being used to connect to the PS3 system.
• If the video output settings on the system do not match those of the cable or TV in use, there may be no picture. If the screen goes blank, turn off the system. Then, with only the system and the TV connected, press the system's power button for more than 5 seconds to turn the system back on. The video output settings will automatically be reset to the standard definition (SD) resolution.

The picture is distorted.
Check that the cable is securely inserted. Try disconnecting the cable from the PS3 system or TV and then reconnecting it.

The Blu-ray Disc (BD) or DVD cannot be played, or the picture is distorted.

• When outputting DVD content or PlayStation 3 format software in standard definition (SD) resolution, only discs recorded in the PAL standard can be played.
• If the system is connected to a VCR, copy protection encoding on some BDs and DVDs may cause image distortion, or may cause the image to become lighter or darker. In such cases, connect the system to the TV directly. You may also see a similar occurrence if using a combination TV/VCR unit.
• If the BD or DVD does not match the region code set in the system, it cannot be played.
• Some DVDs are preset with parental control restrictions. Enter the password that was set in [Security Settings] to temporarily increase the parental control level.
• If you record video content on DVD-R, DVD-RW, DVD+R or DVD+RW media using a device such as a DVD recorder, you must finalise the media before playing it on the PS3 system. Finalise the media using the recording device.
• Some BDs are preset with parental control restrictions. Enter the password that was set in [Security Settings] to change the parental control level.
• The BD may be disc-locked. Enter the password that was set when the disc was created.

Certain BDs cannot be played.
To play commercially available BD video software, in some cases the encryption key for AACS (Advanced Access Control System) may need to be renewed. The encryption key can be renewed when the system software is updated.

The size of the video image and the TV screen do not match.

• The settings of the connected TV and the video output settings of the system may not match. Check the following items: that the system's settings under Settings > [Display Settings] > [Video Output Settings] are correct and that the settings of the connected TV are correct. For details, refer to the instructions supplied with your TV.
• With some video content, the screen size cannot be changed.

The screen colour does not seem right.
If set to the default setting, the background colour changes as the time, day and month changes.

Audio

There is no sound.

• Check that the muting function on the TV or speakers is turned off. Also check that the volume is at the appropriate level.
• If an audio device is connected, check the settings of the device. For details, refer to the instructions supplied with the audio device.
• There may be a problem with the AV cable. Try using another cable that is compatible with the PS3 system.
• Some software do not support digital audio output.
• If the system's audio output settings do not match the cable or device in use, the system may not produce sound. Check that the system's settings under Settings > [Sound Settings] > [Audio Output Settings] are correct.
• Some content that support Dolby Digital, DTS, and other formats may not produce audio from all channels.

Music files do not play.
Playback methods may be limited for some music files that are distributed via the Internet. In such cases, it may not be possible to play the content on the PS3 system.

Network

A connection to the network cannot be established.

• If using a wired connection, check that the Ethernet cable is securely connected.
• Check that the network settings are correct. Refer to the instructions supplied by your Internet service provider or in the software manual to make the correct network settings.

The message [An error occurred during communication with the server. This is a DNS error. (80710102)] is displayed during the Internet connection test.

• If you connect the system to a modem that does not have a router feature (bridge modem), you may need to set PPPoE settings. Select Settings > [Network Settings] > [Internet Connection Settings] > [Custom] to start configuring the Internet connection. Continue adjusting settings until you see the IP address setting screen. Select [PPPoE], and then enter the user name and password provided by your Internet service provider.
• If you connect your system to a router, complete initial settings on the router first. After completing the settings on the router, try to adjust the network settings again by selecting Settings > [Network Settings] > [Internet Connection Settings] > [Easy] again. For details about the router settings, refer to the instructions supplied with your router.

The message [The attempt to obtain an IP address timed out.] is displayed during the Internet connection test.

• If you disconnected the Ethernet cable that is used to connect to a device such as a PC, and then reconnected it to the system, you must restart both your system and the modem. After restarting both devices, update your network settings by selecting Settings > [Network Settings] > [Internet Connection Settings] > [Easy]. For details about restarting your modem, refer to the instructions supplied with your modem.
• If you are using a wireless connection, the WEP key may be wrong. Check that you have the correct WEP key, and then enter it again.

The message [The PPPoE user name or password is not correct.] is displayed during the Internet connection test.
Enter the correct user name and password for PPPoE. If you do not know the user name and password, contact your Internet service provider.

The Web page does not display properly.
Certain content, such as content that requires specialized software, may not display properly on some Web pages.

Disc Media and USB Devices

The system does not recognise the disc.

• Remove the disc and reinsert it.
• If the disc has a label, insert it with the label side up.
• Check whether the disc is scratched or dirty. If dirty, wipe it gently with a soft cloth.

The disc cannot be removed.
Press the eject button for 10 seconds or longer to force the disc to eject. After removing and before reinserting a disc into the system, turn off the system, and then turn on the system again to resume use.

The system does not recognise the USB device, or the USB device does not operate properly.

• Check that the device is inserted correctly.
• The connected device may not be usable with the system.
• Try using a different USB connector on the PS3 system. The device may not be recognised depending on the combination of USB connectors in use.
• In some cases, the system may not recognise the device if an external USB hub is used and more than the allotted number of devices are connected. Try removing unused devices.

When connecting a USB device, the message [An unknown USB device has been connected.] is displayed.

• The connected device may not be compatible with the system or software application.
• The device may be compatible with specific software only. Use software that is compatible with the device.
• There may be too many USB hubs connected. Try removing a USB hub.

Wireless controller

The wireless controller does not function.

• When using the wireless controller, you must pair it with the system and assign a controller number. With the system turned on (power indicator is lit solid green), connect the system and the controller using the USB cable, and then press the PS button on the controller.
• The controller number may have been cleared. Press the PS button on the controller to reassign the number.
• With some software, you may need to use a specified controller number. Refer to the manual for the software in use.
• Check the charge level of the wireless controller battery. When the controller is used in wireless mode, it will not function if the battery does not have any charge left. Charge the battery by connecting the controller to the system with the USB cable.
• If you cannot use the controller even after checking the items above, try resetting the wireless controller by pushing the reset button on the controller rear with a thin-tipped object such as a pen.

1. Reset button

The wireless controller operates in an abnormal manner.
Try resetting the wireless controller by pushing the reset button on the controller rear with a thin-tipped object such as a pen.

The wireless controller does not vibrate.

• Select Settings > [Accessory Settings] > [Controller Vibration Function], and then try setting [Vibration Function] to [On].
• The software may not support the vibration function. Refer to the instruction manual for the software. For software downloaded from PlayStation Store, refer to the compatibility notice information included in the software's online description.

The response to button operations is slow.
The response speed may be slow on an LCD display or PC display. This is not a malfunction.

The battery does not charge or does not fully recharge.
The battery can only be charged when the system is turned on (power indicator is lit solid green).

The battery charge does not last long.
The battery may be wearing out. Battery duration will gradually decrease with repeated usage and age.

Even when the wireless controller is not being used, it loses its charge over time.
The controller's battery slowly loses its charge even when the controller is not in use. It is recommended that you charge the
controller frequently.

Other issues

The system makes noise.

• When using the system in a location where heat can build up, such as in an enclosed AV cabinet, on carpet or a cushion, or near a wall (within 10cm of the wall), the internal fan will rotate rapidly to reduce the system's temperature and this may generate increased noise. Move the system to a location with good ventilation.
• Depending on how a disc is being used, such as when copying an audio CD to the hard disk or starting software from a disc, disc noise may be louder than normal. Furthermore, some software may cause more disc noise than others.

You forgot your password for security settings.
If you restore the system using Settings > [System Settings] > [Restore Default Settings], your password will return to "0000".
However, note that all settings other than the password will also be reset. Once these settings are reset, they cannot be recovered.

The system is warm.
When the system is being used or is turned on, it may become warm. This is not a malfunction.

The screen freezes during gameplay.

• Check whether the disc is scratched or dirty. If dirty, wipe it gently with a soft cloth.
• If you have game data for PlayStation 3 format software installed, try deleting the game data and reinstalling the software. Select Game > [Game Data Utility], press the Triangle button, and then delete the game data from the options menu. Next, reinstall the PlayStation 3 format software. Be careful not to delete the saved data for the game.

The screen is frozen. The system does not operate.
Disconnect all accessories such as USB devices from the system, and then restart the system. Pressing the power button for 15 seconds or longer will force the system to turn off (enter standby mode). After the system turns off, turn it on again.

The power indicator is flashing red and green alternately.
The interior of the system has become hot. Check whether the system is being used in a hot location or whether the vents are blocked. Continuing to use the system in the above condition will cause it to stop functioning. Turn the system off and leave it unused until it cools down. After the system cools down, turn it on again.

The system does not recognise content.
The content may be of a format that is not supported by the system. Content of types not supported by the system will not be recognised. For information on supported formats, refer to the online user's guide at eu.playstation.com/ps3/support/manuals.

Find out which types of data cannot be transferred using the data transfer utility.

The following types of data are not transferrable to another PlayStation 3 system using the data transfer utility:

• Video content that has been downloaded as a rental from Video Store of PlayStation Store (file type: MNV). Once your new PS3 system is set up, you can download this content again by going to the Download List on your PS3 provided that you have not exceeded the time limit for the rental.
• Any SingStar tracks, or song packs, that have been saved on the PS3 system's hard disk drive. In order to re-download your SingStar content to another system, please contact our customer service department. Full details can be found atuk.playstation.com/contact.
• Copyright-protected video files (file types: MGV and ETS).
• Video files that are compatible with the DivX® VOD (Video On Demand) service.

For the following data types, you must perform some additional steps after completing the data transfer to be able to use the data:

Application data for Life with PlayStation®

Download and install the Life with PlayStation application on the destination PS3 system. You can continue to accumulate contribution points for the PlayStation Network ranking system of the Folding@home™ channel.

GripShift™

When you start the game for the first time after the data transfer operation, an error message will be displayed and you will not be able to play the game. To play the game, visit Download List on PlayStation Store to download and install the game again at no extra cost provided you have not exceeded the number of systems that can be linked to your PlayStation Network account.

Saved data for Ghostbusters™ and Ghostbusters™: The Video Game

The saved game will not be recognized when you start the game for the first time after the data transfer operation. To use the saved data, quit the game, and then start the game again.

Find out how to delete data on the PS3 system's hard disk drive.

You can delete all data on the system's hard disk and restore from the current setting under Settings to the default settings by selecting Settings > [System Settings] > [Restore PS3™ System].

You can shorten the time required to perform this operation by selecting [Quick Format] from the list of hard disk format options. It is recommended that you select [Full Format] when formatting a hard disk that contains important or sensitive data.

After you complete the operation and restart the system, the initial setup screen will be displayed. Follow the on-screen instructions to perform initial setup of the system software.

Find out important information about restoring your PS3 settings data.

You can restore from the current settings under Settings to the default settings by selecting Settings > [System Settings] > [Restore Default Settings].

After you complete the operation and restart the system, the initial setup screen will be displayed. Follow the on-screen instructions to perform initial setup of the system software.

Note:

• If you restore the default settings or restore the PS3™ system, changes to the settings cannot be undone. Data loss or corruption is the responsibility of the user.
• Do not turn off the PS3 system during this operation. If the operation is cancelled before completion, the system software may become damaged, and the system may require servicing or exchange.
• During this operation, the power button on the system and the PS button on the wireless controller are not active.
• You cannot use this feature to go back to an earlier version of the system software.

Find out how to transfer data to another PS3 system.

You can transfer data that is saved on the hard disk of one PS3  system (the source system) to the hard disk of another PS3 system (the destination system) by selecting Settings > [System Settings] > [Data Transfer Utility].

Note: When you perform this operation, all of the data that is stored on the PS3 system that will receive the data (the destination system) will be deleted.

For details on how to use the utility and its limitations, refer to the online user's guide ateu.playstation.com/ps3/support/manuals.

You can transfer (copy or move) data that is saved on one PS3 system's hard disk to another PS3 system's hard disk using an Ethernet cable.

Before you start, please note:

• When you perform this operation, all data that is stored on the PS3 system that will receive the data (the "destination system") will be deleted.
• Deleted data cannot be restored, so be careful not to delete important data accidentally. Data loss or corruption is the responsibility of the user.
• Some types of data may not be transferrable.

Preparing the systems to transfer data

Before starting the data transfer operation, you must perform the following steps.

1. Update the system software of both PS3 systems to version 3.15 or above.
2. Prepare the PS3 system that will send the data (the "source system").

If multiple users exist on the source PS3 system, you must perform the following operations for all of the users before starting the data transfer operation.

• Create a PlayStation Network account if a user does not have an account.

On the XMB (XrossMediaBar) select PlayStation®Network > [Sign Up for PlayStation®Network].

• Deactivate the PS3 system if the data to be transferred contains content that was purchased from PlayStation Store.

Select PlayStation®Network > [Account Management] > [System Activation].

• Back up, or "sync", trophy information on the PS3 system with the PlayStation Network server if you want to transfer Trophies.

Sign in to PlayStation Network, and then select Game > [Trophy Collection].

• Sign in to PlayStation Home before transferring the data if you have obtained reward items for use in PlayStation Home on the source system.
• Back up your profile information and stages you created in LittleBigPlanet to your saved game. You can then use the data that was backed up when playing LittleBigPlanet on the destination PS3 system.
  

Please note that the following restrictions apply if you perform the data transfer operation without creating a PlayStation Network account:

• You may not be able to use the saved data on the destination PS3 system.
• You may no longer be able to earn Trophies using the saved data that you transferred.
• Trophy information is not transferred.

Transferring data

Turn off both PS3 systems, and then perform the following steps. If the transferred data is saved game data that is copy-prohibited or data that is copyright-protected, it will be moved to the destination PS3 system and deleted from the source PS3 system.

1. Using an Ethernet cable, make a direct connection between the two PS3 systems.
You can use either an Ethernet straight-through cable or an Ethernet crossover cable.
2. Connect the PS3 systems to different video input connectors on the TV. 
For example, use the HDMI input connector and the video input connector on the TV.
3. Turn on the TV, and then turn on the PS3 systems.
Use the TV remote control to switch the video input to display the screen of the source PS3 system.
4. On the source PS3 system, select Settings > [System Settings] > [Data Transfer Utility].
5. Select [1. Transfer data from this system to the other PS3™ system.].

If you did not complete the preparation steps described earlier, follow the on-screen instructions to complete these steps.
6. When the PS3 system is on standby to begin the data transfer, use the TV remote control to switch the video input to display the screen of the destination PS3 system. 
7. On the destination PS3 system, select Settings > [System Settings] > [Data Transfer Utility].
8. Select [2. Transfer from the other PS3™ system to this system.]

Follow the on-screen instructions to complete the operation.

Hints

• After the data transfer operation has been completed, you can turn off the source PS3 system. Set the TV to display the screen of the source PS3 system, and then select Users > [Turn Off System].
• If content that was downloaded from PlayStation Store was transferred as part of this operation, you must activate the destination PS3 system before you can use the data. Log in to the PS3 system as the user who owns the content, and then select   PlayStation®Network > [Account Management] > [System Activation] to activate the system.

Limitations of the data transfer utility (as of 10 December 10 2009)

Some types of data cannot be transferred using the data transfer utility, and some types of data can be transferred but not played on the destination PS3 system.

For the latest information, visit the support site for the data transfer utility. The following types of data are not transferrable:

• Video content that has been downloaded as a rental from PlayStation Store (file type: MNV).
• Tracks (including SongPacks) for SingStar software that have been saved on the PS3 system's hard disk.
• Game data from LittleBigPlanet.
• Copyright-protected video files (file type: MGV).
• Video files that are compatible with the DivX® VOD (Video On Demand) service.
• The following PlayStation 2 format software titles, if they are installed on the PS3 system's hard disk: [FINAL FANTASY XI] and [Expansion Discs]; [SOCOM II: U.S. NAVY SEALs] and [Related discs included with OPM* Issue 87, OPM* Issue 88, OPM* Issue 89, OPM* Issue 90].

* Official PlayStation Magazine

For the following data types, you must perform some additional steps after completing the data transfer to be able to use the data:

• Application data for Life with PlayStation®

Download and install the Life with PlayStation® application on the destination PS3 system. You can continue using your contribution points for the PlayStation Network ranking system of the Folding@home™ channel.

• GripShift

When you start the game for the first time after the data transfer operation, an error message will be displayed and you will not be able to play the game. To play the game, download and install the game again.

• Saved data for Ghostbusters  and Ghostbusters: The Video Game

The saved game will not be recognised when you start the game for the first time after the data transfer operation. To use the saved data, quit the game, and then start the game again.

Find out how you can transfer your content to another PS3.

Backed up data from one PS3 system can be restored to another PS3 system under Settings > [System Settings] > [Backup Utility].

The types of data that can be restored on another system are as follows:

• Saved data from PlayStation 3 format software *
• Image files under Photo
• Music files under Music **
• Video files under Video **
• Bookmarks added under [Internet Browser]
• Terms that were added using [Add/Edit Term] under Settings > [System Settings] or predictive terms that have been "learned" by the on-screen keyboard

* Copy-protected saved data cannot be restored. Also, saved data that has been restored may not be usable in some games.
** Does not include copyright-protected data.

Find out how to restore backed up data after replacing your PS3 system's hard disk.

You can restore data that you backed up using either of the following methods.

Restoring data in a single operation

You can restore data that you backed up in a single operation by selecting Settings > [System Settings] > [Backup Utility]. Connect the USB mass storage device that contains the backup data, and then follow the on-screen instructions to perform this operation.

Note:

• In some cases, you may not be able to use the backup utility feature to restore data correctly.
• For details on the backup utility feature, refer to the online user's guide ateu.playstation.com/ps3/support/manuals.

Restoring selected data

You can manually restore files using the options menu for the file. Connect the USB mass storage device that contains the file, select the file that you want to restore, and then press the Triangle button. Select [Copy] or [Move] from the options menu.

Note:

• Some data cannot be copied, moved or backed up.

Find out how to reinstall the system software on your PS3 after replacing the hard disk.

If the system software does not start when the system is turned on (such as when the hard disk has been replaced), you will need to download and reinstall the system software.

Downloading system software update data

Using a PC with Internet access, download the system software update data from eu.playstation.com/ps3. Follow the instructions available on the website to copy the update data from the PC to storage media.

Note:

• Use the latest version of the update data available on the website. You cannot reinstall the system software using a version that is earlier than the system software version that had previously been used. If the appropriate update data for your system is not available at the website, contact your local Customer Service helpline.
• If you have a game disc or other disc that contains update data, you may be able to use that disc to reinstall the system software. If you insert the disc in the PS3 system and follow the on-screen instructions, you can verify whether the update data can be used.
• If you do not have Internet access from a PC, contact your local Customer Service helpline.

Installing the system software

Turn on the PS3 system, and then insert the storage media containing the update data. Follow the on-screen instructions to reinstall the system software.

Note:

• Do not turn off the system or remove the storage media during the installation. If the installation is cancelled before completion, the system software may become damaged, and the system may require servicing or exchange.
• During the installation, the power button on the system and the PS button on the wireless controller are not active.

Find out how to remove the hard disk on your PS3 system.

Note:

• For safety reasons, be sure to turn off and unplug the system before attempting to remove the hard disk.
• The system may not be stable when placed upside down. Be careful not to injure yourself when removing the screw.

1. Press the power button to turn off the system.

The power indicator turns solid red and the system enters standby mode.

2. Unplug the AC power cord, and then disconnect the other cables from the system.

For safety reasons, remove the plug for the power cord from the electrical outlet, and then detach the other cables.

3. Place the system upside down on a soft, dry cloth, and then open the screw cover.

Use the notch (1) located above the screw cover to slightly pull up the cover. Then rotate (2) the cover as shown in the diagram. If the cover is hard to pull up, insert a tool such as a flathead screwdriver in the notch and gently pull the cover up.

4. Remove the screw that fastens the hard disk in place, and then remove theHDD bay cover.

1. HDD bay cover.

2. Remove the blue screw with an appropriate crosshead screwdriver.

3. Slide the HDD bay cover to the left, and then remove the cover.

5. Remove the hard disk.

Pull the handle upwards, and then pull out the hard disk from the system.

Note:

• The hard disk is a sensitive piece of equipment and should be handled with care at all times. To help prevent software or data loss or corruption, or damage to the hard disk, carefully follow the precautions listed below.
• Do not throw or drop the system or hard disk, or otherwise expose either device to strong vibrations or strong physical impact.
• Do not allow liquid or small particles to get into the system or hard disk.
• Do not touch the connectors or insert foreign objects into the connectors.
• Do not place the system or hard disk close to magnetic fields such as those produced by magnets or loudspeakers. Also, do not place devices that may be sensitive to magnetic forces (such as a wrist watch or a credit card) near the hard disk.
• Do not put heavy objects on the hard disk.
• When handling the hard disk, hold it only by the edges or metal frame.
• The hard disk is sensitive to static electricity. Ensure that proper handling methods are used when installing the hard disk.
• Store in a cool, dry location.
• Images may vary depending on the model or the software version in use.

Find out how to back up data on your PS3 before replacing the hard disk.

You can back up data that is saved on the hard disk using either of the following methods.

You should where possible make periodic back-ups of data stored on the hard disk as a precaution against possible loss or corruption. If for any reason software or data loss or corruption occurs or the hard disk must be formatted during authorised service, it may not be possible to restore or repair the software or data. Note that SCEE will not be liable for any loss or corruption of data, files or software.

Backing up data in a single operation

You can back up data that is saved on the hard disk to a USB mass storage device in a single operation. Select Settings > [System Settings] > [Backup Utility], and then follow the on-screen instructions to perform this operation.

Note:

• In some cases, you may not be able to use the backup utility feature to back up the system correctly. It is recommended that you create a spare backup for files that can be moved or copied separately.
• For details on the backup utility feature, refer to the online user's guide ateu.playstation.com.

Backing up selected data

The following file types saved on the system's hard disk can be copied or moved to a USB device. Select the file, press the Triangle button, and then select [Copy] or [Move] from the options menu. For some types of video files, you may need to select [Back Up] instead.

Saved data from games, as well as video, music or photo files can be backed up to a USB mass storage device such as a USB flash drive.

Note:

• Some data cannot be copied, moved or backed up.
• By using a card reader/writer (USB connector type, sold separately), you can back up files saved on the hard disk to storage media such as a Memory Stick™ or an SD Memory Card.
• Images may vary depending on the model or the software version in use.

Read this guide before you start replacing the hard disk on your PS3.

It is possible to replace the hard disk on your PS3. Before doing so, please note the following:

• Remove the hard disk in a location out of the reach of small children to help prevent accidental swallowing of small parts such as screws.
• The inside of the system is hot directly after use. Allow time for the system to cool down before starting to remove the hard disk.
• Be careful not to injure yourself when removing or handling the screw cover or the hard disk.
• Be sure to reattach the screw cover and the HDD bay cover before turning the PS3 system on. If these covers are not attached, heat may build up inside the system.
• To attach or remove screws, use an appropriate crosshead screwdriver. If the size does not match, the groove on the screw's head may be damaged.
• Depending on the type of service performed, the hard disk that had been in use prior to servicing may need to be reformatted. Be sure to back up important data in advance.
• To help protect your personal information and prevent misuse of this information by others, be sure to clear passwords for all PlayStation Network accounts and remove the hard disk before submitting the PS3 system for service.

Find out how to replace the hard disk on your PlayStation 3.

Note:

• For safety reasons, be sure to turn off and unplug the system before attempting to replace the hard disk.

When replacing the hard disk, follow the procedure below to remove the metal frame.

1. Using a crosshead screwdriver, remove the screws (4 places).

2. Hold the hard disk by the edges, and then turn it over.

Grasp firmly by the opening on either side to prevent slipping.

3. Remove the hard disk from the metal frame.

4. Place the replacement hard disk on the metal frame for the PS3 system's hard disk, and then attach using the screws (4 places).

Do not overtighten the screws.

5. Install the hard disk in the system.

Refer to the instructions in the guide "Remove the hard disk" and follow the steps in reverse order when installing. Be sure to fully insert the hard disk in the HDD bay.

6. Reinstall the system software.

After the hard disk has been replaced, the system software must be reinstalled.

Replacement hard disks

You can use hard disks of the following types with the PS3 system:

• Size: 2.5 inch (internal type) *
• Interface format: Serial ATA **

* Proper operation is not guaranteed for all models.
** Parallel ATA is not supported.

Note:

• If you lose the HDD bay cover, screw cover, screws or the metal frame, contact your local Customer Service helpline for availability of replacement parts.
• Images may vary depending on the model or the software version in use.

Important information regarding the use and care of the wireless controller battery.

Battery life

The battery has a limited lifespan. Battery duration will gradually decrease with repeated usage and age.

Battery life also varies depending on the storage method, usage state, environment and other factors.

Storage

When the wireless controller is not used for an extended period of time, it is recommended that you fully charge it at least once a year in order to maintain battery functionality.

Caution:

If you come into contact with material from a leaking battery, take the following actions:

• If the material gets into the eyes, do not rub. Immediately flush the eyes with clean water and seek medical attention.
• If the material comes into contact with the skin or clothes, immediately rinse the affected area with clean water. Consult your physician if inflammation or soreness develops.

Do not allow the battery to come into contact with fire or subject it to extreme temperatures such as in direct sunlight, in a vehicle exposed to the sun or near a heat source.

Find out how to use your wireless controller with your PS3.

Preparing for use

To use a wireless controller, you must first register or pair the controller with the PS3 system and assign a number to the controller.

Step 1: Pair the system and the controller.

When using the controller for the first time or when using with a different PS3 system, you must first pair the devices. If you turn on the system and connect the controller using a USB cable, the pairing will be completed automatically.

1. Check that the system is turned on (power indicator is lit solid green).

2. USB cable (supplied).

Step 2: Assign a controller number.

Each time you turn on the system, a number must be assigned to the controller.

1. Press the PS button.

2. Initially, all the port indicators flash. When the controller has been assigned a number, the port indicators for the assigned number turn solid red.

You can connect up to 7 controllers at one time. The controller number is shown by the number above the port indicators. For numbers 5-7, add the numbers of the lit indicators.

Note:

• Pairing and assigning controller numbers can only be done when the system is turned on (power indicator is lit solid green).
• When a paired controller is used with another PS3 system, the pairing with the original system is cleared. Pair the controller with the system again if the controller has been used with another system.
• If the controller or the system is turned off, the port indicators on the controller will turn off and the assigned number will be cleared.
• Images may vary depending on the model or the software version in use.

Using the controller wirelessly

If you disconnect the USB cable, you can use the controller wirelessly. To use it wirelessly, the controller's battery must be charged.

Note:

• The USB cable can be connected or disconnected while the controller and the system are turned on.
• If the controller does not function, press the PS button, and then reassign the controller number.

Charging the controller

With the system turned on (power indicator is lit solid green), connect the controller to the system using a USB cable. The port indicators of the controller flash slowly and charging begins. When charging has completed, the port indicators stop flashing.

Note:

• The controller can be used while charging.
• Charge in an environment where the temperature range is between 10°C - 30°C. Charging may not be as effective when performed in other environments.
• The controller cannot be charged when the system is off (in standby mode).

Battery charge level

If you press and hold down the PS button for more than one second, you can check the battery charge level on the screen.

Note:

• If the battery has no charge, the port indicators on the controller flash rapidly indicating that you should charge the controller.
• Depending on the environment or the conditions of use, the remaining charge level may not display correctly and the battery duration may vary.

Find your way around your PS3 system and your Wireless Controller.

1. Disc slot
2. Power button
3. Eject button
4. WLAN access indicator
5. HDD access indicator
6. USB connectors

1. LAN connector
2. HDMI OUT connector
3. Vent
4. AC IN connector
5. AV MULTI OUT connector
6. DIGITAL OUT (OPTICAL) connector

Note:

• Do not use the system in a closed cabinet or other locations where heat may build up. Doing so may cause the system to overheat and may lead to fire, injury or malfunction.
• If the system's internal temperature becomes elevated, the power indicator will flash alternately in red and green. In this case, turn off the system and leave it unused for a while. After the system cools down, move it to a location with good ventilation, and then resume use.
• Do not place the system in an area subject to excessive dust or cigarette smoke. Dust build-up or cigarette smoke residue on the internal components (such as the lens) may cause the system to malfunction.
• Do not move or change the position of the system while the power indicator is lit solid green or flashing green. The vibration that occurs as a result of moving the system may cause data loss or corruption, or damage to the system.

1. Port indicators
2. L2 button
3. L1 button
4. Directional buttons
5. Left stick / L3 button*
6. SELECT button
7. USB connector
8. R2 button
9. R1 button
10. Triangle button
11. Circle button
12. X button
13. Square button
14. Right stick / R3 button*
15. START button
16. PS button

* The L3 and R3 buttons function when the sticks are pressed.

Note: Images may vary depending on the model in use.

Find out how to move your PS3 to a new television.

PlayStation 3 remembers the display settings you give it. If you are moving your PS3 between an SD and an HD TV, you may find you have a blank screen.

Simply reset your PlayStation 3 to restore the default SD setting in the following way:

• Turn off the PlayStation 3 system
• Press and hold the power button for approximately 5 seconds until you hear a beep
• Go to Settings on the XMB to configure your Display settings manually

[Disc Auto-Start] is an option under Settings > [System Settings] that lets you set whether or not automatically to start a disc when it is inserted.

Disc Auto-Start 

[Disc Auto-Start] can either be set to [Off] not automatically to start the disc, or [On] to start the disc automatically .

When set to [On], if a disc is inserted when the power is turned on the disc will automatically start. 

Even when set to [On], a disc will not automatically start in the following situations:

• When another operation is being performed under the Home Menu
• When a CD-R or another type of data disc is inserted
• When there are multiple users and automatic login has not been set

Get the most from your PlayStation 3 by using the correct setting and cables to suit your particular TV.

Follow the set-up instructions in your Quick Reference manual to connect your TV to PlayStation 3 via AV Cable, Euro-AV Connector Plug or S VIDEO Cable (sold separately). Once connected, switch on your TV and switch on your PS3. SCART users will find the TV automatically picks up the PS3 signal; if not (or you're using a different cable) refer to your TV manual to switch manually to the PS3 input AV channel.

Once your PS3 signal is found and you have followed the initial instruction, you'll see the XMB (XrossMediaBar) for the first time. To make sure you're getting the best quality display on your particular television, use your Wireless Controller to navigate to the Settings icon. Head down to [Display Settings], and select [Video Output Settings]. Here you can set up your PS3 to suit your particular needs. If you make a mistake and the screen goes blank or unreadable, simply wait 30 seconds and it will revert to its previous settings.

Connecting to High Definition (HD) televisions

If your television supports a High Definition (HD) signal, you'll need a specific cable for a HD signal. Check whether your television supports the Component AV Cable (the one with five connectors, sold separately) or HDMI Cable (sold separately). If in doubt, refer to your television's instruction manual. If your TV supports 1080p you will need the HDMI cable to view 1080p content.

Connecting for a HD picture is very similar to connecting to an SD set; simply follow the steps in your Quick Reference manual to connect your TV to PlayStation 3 via Component AV or HDMI cable (both sold separately). Then follow the process above to go through the Home Menu and set up your display. Please note, that PlayStation 3 can detect the presence of a HDMI cable automatically. Simply follow the on-screen instructions.

Find out how to register a Bluetooth keyboard or mouse with your PS3.

You can register a keyboard or mouse in [Register Bluetooth® Device] under Settings > [Accessory Settings].

1. Prepare the Bluetooth-compatible keyboard or mouse.
2. Select [Register Bluetooth® Device] > [Register Keyboard/Mouse]. Up to two keyboard and mouse devices in total can be registered at one time. If you register another keyboard or mouse, information for the currently registered device with the oldest registration date and time will be overwritten.
3. Select [Start Scanning]. The PS3 system displays a list of Bluetooth devices within range of the system.
4. Select the device that you want to register. When registering a keyboard, you must enter a pass key to complete the device registration (pairing). The PS3 system randomly generates the pass key. When registering a mouse, you do not need to enter a pass key.

For detailed usage instructions for the Bluetooth-compatible keyboard or mouse, refer to the instructions supplied with the device.

Clearing the text entry field

When using a keyboard, you can clear the entire text entry field at once.

With the cursor placed in the field, press the Square button and the L1 button at the same time to delete all the entered text.

Hint:

• If you are using an external keyboard, press the [Shift] + [Backspace] keys at the same time.

Find out how to use the on-screen keyboard to enter text easily on PS3.

1. Cursor

2. Text entry field

3. Displays predictive options

4. Operation keys

5. Displays when predictive mode is on

6. Input mode display

Entering text

The following steps explain how to enter text, using the word "fun" as an example.

1. Select [f] on the keyboard, and then press the button.
Repeat this step for the characters [u] and [n].

2. Select [Enter], and then press the button.
The characters you entered are confirmed.

3. Select [Enter], and then press the button again.
The text is entered and the keyboard closes.

Note:

• For details about using the on-screen keyboard, refer to the online user's guide ateu.playstation.com/ps3/support/manuals.
• You can also enter text using a USB keyboard or Bluetooth®-compatible keyboard (both sold separately). With the on-screen keyboard displayed, press any key on the connected keyboard to start entering text.

List of keys

Keys that are displayed vary depending on the input mode and other conditions.

Insert a line break.

Move the cursor within the text entry field.

Delete the character to the left of the cursor.

Insert a space.

Switch the input mode.

Confirm characters that have been entered and exit the keyboard.

Switch to the mini-size keyboard.

Insert a symbol.

Switch the type of characters to be entered.

Copy or paste text.

Find out how to switch off your PlayStation 3 safely.

1. Press the power button.

The power indicator lights up in solid red.

1. Power indicator: solid red
2. Power button

Note:

• When the power indicator is lit solid green or flashing green, be sure to abide by the notices below. If you do not, data loss or corruption, or damage to the system may occur.
• Do not unplug the AC power cord from the electrical outlet.
• Do not move or change the position of the system.
• Before using a wireless controller, you must first pair it with the system.
• You can also turn the PS3 system on and off using the PS button on the wireless controller. If you use the PS button to turn on the system, the controller number will be assigned at the same time. To turn off the system, press the PS button for more than one second, and then follow the on-screen instructions.
• You can also turn off the PS3 system from the XMB menu. Select Users > [Turn Off System].
• If you will not be using the system for a long period of time, check that the power indicator is lit solid red, and then unplug the AC power cord from the electrical outlet.

Find out how to switch on your PlayStation 3 and start enjoying a world of entertainment possibilities.

1. Press the power button.

The power indicator lights up in solid green to indicate that the system is turned on.

1. Power indicator: solid green
2. Power button

2. Press the PS button on the controller.

After the controller number is assigned, you can use the controller to operate the system.

1. PS button

Power indicator status
You can check the power indicator on the PS3 system to see the current status of the system.

Solid green: System on
Flashing green: System turning off
Solid red: System off (in standby mode)

[Power Save Settings] is an option under Settings.

To save power, the PS3 system and Wireless controllers can be set to turn off automatically after a certain period of inactivity.

System Auto-Off

After 1 / 2 / 3 / 5 Hours: The system turns off after the specified period of inactivity.
Off: The system is not set to turn off automatically.

Hint
The system will not turn off automatically under special conditions such as during gameplay, video playback or slideshow playback. If you want the system to turn off automatically even under these special conditions, select [Turn Off System Automatically Even Under Special Conditions] in the screen that is displayed after enabling the System Auto-Off option.

Controller Auto-Off

Off: The controller is not set to turn off automatically.
On: The controller turns off automatically.

Hint
When [Controller Auto-Off] is set to [On], the controller will turn off after 10 minutes of inactivity. If you want to use a controller that is turned off, press the PS button on the controller.

Find out how to switch off your PS3 from PS3 Home Menu.

You can turn off the PS3 system under Users on the PS3 Home Menu screen.

Select Users > [Turn Off System] to turn off the PS3 system.

Find out how to use the Remote Start feature to control your PS3.

[Remote Start] is an option under Settings > [Remote Play Settings]. A PS3 system that is in standby mode can be turned on automatically when a PSP system is used for remote play via the Internet.

Preparing to use remote start

To use this feature, you must first perform the following steps:

• Update the system software of the PSP system to version 3.72 or later.
• Complete the network settings on the PS3 system so that it can connect to the Internet.
• Create a PlayStation Network account.
• Set to sign in automatically to PlayStation Network.
• Set to log in automatically under Users.

For details on signing in automatically to PlayStation Network and automatic login under Users, refer to the PS3 system's user's guide.

Enabling remote start

1. Select [Remote Play Settings] from Settings in the Home Menu.

2. Select [Remote Start] > [On].

3. Select [OK] on the screen that is displayed. To use remote play via the Internet, check [Enable Remote Start via the Internet].

4. Turn off the PS3 system. Use the power button on the front of the PS3 system to turn off the system and set it to standby mode. Do not turn off the main power switch on the back of the system.

5. Perform remote play using a PSP system. To use remote play from a PSP system, the PSP system must be registered with the PS3 system. For details on remote play, refer to the PSP system's user's guide.

• If remote start is set to [On], the internal fan of the PS3 system will continue to operate even after the system is turned off.

Remote start via the Internet

You may not be able to use remote play via the Internet depending on the network device in use. If this happens, check the following information.

• You must connect the PS3 system to a router to use remote start via the Internet.
• If your router supports UPnP, enable the router's UPnP function.
• If your router does not support UPnP, you must set the router's port forwarding feature to allow communication to the PS3 system from the Internet. The port number that is used for remote play and remote start is TCP: 9293 or UDP: 9293. For information on setting up port forwarding, refer to the instructions supplied with the router.
• Port forwarding is a function for forwarding signals that arrive at a specific port (entrance) to another specified port (exit). This is also referred to as "port mapping" or "address conversion".
• If the router's IP address (global IP address) is changed when the PS3 system is in standby mode, remote start will not be successful.

Note:
Depending on the type of router in use, the PS3 system may be repeatedly started at fixed intervals if remote start is enabled. If a remote play connection is not established within a certain amount of time after the PS3 system is started, the system will turn off automatically.

Use the PS3 system's parental controls to limit the playback of restricted content.

PS3 includes a parental control feature. You can use this feature to set a password and limit the playback of content restricted by a parental control level (games, videos and other content). By setting the parental control level on the system, you can prevent the playback of restricted content by children.

Changing the security settings

You can set a parental control level for games or Blu-ray Discs or other content under Settings > [Security Settings].

A password is required to change parental control settings. You can set a password under [Security Settings] > [Change Password]. The password is set to "0000" in the default settings.

Parental control levels for games

You can set the parental control level for games under [Security Settings] > [Parental Control]. Select from [Off] or one of 11 levels.

Off: Play any content regardless of parental control level.
11-1: Set the parental control level based on the number. Note that the lower the number, the tighter the restriction.

The combination of the parental control levels of both the PS3 system and the content determine whether the content can be played.

Example: If the parental control level of the system is set to [7], content with a level from [1] to [7] can be played on the system.

Refer to ps-playsafeonline.com for further details.

Other security settings

You can set parental control limitations on content other than games under [Security Settings], as described below.

BD Parental Control: When playing a BD with parental control settings, restrict playback based on the age you have set. The lower the setting, the tighter the restriction.
DVD parental control: When playing a DVD with parental control settings, restrict
playback based on the level you have set. Select from [Off] or one of eight levels. The lower the number, the tighter the restriction.
Internet Browser Start Control: Restrict the ability to start the Internet Browser with a password.

Hint: Security settings menu options may vary depending on the version of the system software in use. For the latest information, refer to the online user's guide ateu.playstation.com/ps3/support/manuals.

You can submit grief reports directly from your PS3 system.

You can submit a report on unwelcome or harassing messages received via Friends on the XMB (XrossMediaBar) menu.

To submit a grief report, select the message under [Friends], press the Triangle button, and then select [Grief Report].

Alternatively, visit https://secure.eu.playstation.com/ps3/support/grief-reportingon your PC to submit a grief report.

Trend Micro's services bring swift security and safety to you and your family when using your PlayStation 3 Internet browser.

Trend Micro Web Security keeps your online identity (including valuable information such as passwords and bank account numbers), safe from the risk of malicious software inside legitimate web sites or fake sites that look just like familiar ones you would normally use.

Trend Micro Kids Safety is designed specifically for PS3 to filter and block access to web sites that could be unsuitable for children with inappropriate or harmful content.

By using both services, Trend Micro provides multiple layers of protection against malicious web sites and Internet fraud

You can easily set up these services on your PS3:

1. Access the Internet Browser from your PS3 Home Menu

2. Select [Browser Security] by pressing the Triangle button

3. Select [Trend Micro for PS3]

From May 11, 2009 new users of these services will be able to sign up to a 90 day free trial, or take advantage of a 30% discount by signing up for a 12 month package before the end of August 2009. Existing users will be able to take up this offer as well.

By signing up to Trend Micro Web Security and Trend Micro Kids Safety, you can surf the web in confidence and enjoy the internet with your family with peace of mind.

For full details on Trend Micro's services, visit:https://boxreg.trendmicro.com/TMWS/PS3

Important news for PlayStation 3 owners enjoying audio and video content on Blu-ray Disc.

Blu-ray Disc (BD) uses the Advanced Access Content System (AACS) for audio and video content protection on PlayStation 3. From time to time, you will need to update the encryption keys stored on your PS3 to ensure you can continue to enjoy content stored on Blu-ray Disc.

The easiest way to do this is to ensure you download and install the latest PS3 system software update to your PlayStation 3. This can be done in a number of ways, including System Update (use your PS3 to go online and download the update) or PC Update (visit eu.playstation.com and download the update to your PC before transferring to your PS3.) System software updates are also contained on all newly released PlayStation 3 games.

For further support regarding AACS or system software updates, please contact your local Customer Service helpline.

Please note that should you encounter any problems playing a Blu-ray Disc, you should first ensure that you have installed the latest PS3 system software update.

PlayStation is committed to ensuring you have the best, and safest, possible experience with the range of products on offer.

The world of PlayStation is designed to let you concentrate on the serious business of having fun, knowing that there are features in place designed to inform and protect the whole family.

Some of the key features to be aware of include:

Pan-European Game Information (PEGI)  
The PEGI rating system was established in 2003 to help European parents make informed decisions on buying interactive games. Designed to ensure that minors are not exposed to games that are unsuitable for their particular age group, the system is fully supported by Sony Computer Entertainment Europe, as well as by publishers and developers of interactive games throughout Europe.

All PlayStation games carry a PEGI age rating or such other rating system that may be prescribed by law, as well as additional descriptors to advise on specific content within individual games. For more information on PEGI ratings, visit www.pegi.info. In addition, some countries have their own rating system, such as USK in Germany

Parental Controls
PlayStation 2, PSP and PlayStation 3 all have Parental Control Level as a feature. This applies to DVD video content on PS2, UMD and downloaded game and video content on PSP, and Blu-ray Disc game and video content on PS3.
 
This feature can be used with software that has a preset parental control level based on the content. Depending on your set-up, you can set the parental control level to restrict the playback of content with a level that is higher than that set.

Forums
Join the Forums at eu.playstation.com to become part of the vibrant online community. We have a team of moderators who regularly review posts and check external links for content that may breach the House Rules.

Forum members can quickly report content that they have found objectionable to the moderators by clicking on the Post Alert button - this instantly sends an email notification to the moderators so that they can respond as quickly as possible.

To find out more please visit Contact Us and get in touch.

As part of system software update 3.00, the number of folder levels that can be displayed under Photo, Music and Video has been increased.

If you save your data in storage media using a folder structure such as the one shown below (using music files as an example), content saved in the second-level folders will be displayed on the XMB™(XrossMediaBar).

Example of music files organised into folders.

Find out more about managing your content downloads on PS3.

Download Management

[Download Management] is a feature under Network.

An icon is displayed when a background download is being performed and you can check the status of the data being downloaded.

Checking download status: Select the icon of the data for which you want to check the downloading status, press the Triangle button, and then select [Status] from the options menu.

Cancelling download: Select the icon of the data for which you want to cancel download, press the Triangle button, and then select [Cancel Download] from the options menu. After the download has been cancelled, it will be cleared from [Download Management].

Resuming download: Download data again for data that failed to download correctly before. Select the icon of the data you want to resume downloading, press the Triangle button, and then select [Resume Download] from the options menu.

Options menu for Download Management

The options menu items under [Download Management] has a number of settings.

Pause All: Pause downloading of all data.
Resume All: Resume downloading of all data.
Status: Display the status of data that is being downloaded in the background.
Pause/Resume: Pause/resume downloading of selected data.
Cancel: Cancel downloading of selected data.

Background downloading of data is now supported.

You can perform other operations while downloading a large data item or multiple data items. You can only use this option when [Perform in Background] is displayed on the screen that appears during downloading.

Note:

• While data is being downloaded, [Download Management] will be displayed under [Network].
• You may not be able to perform background download depending on the content or number of data items being downloaded.
• Installation may be required to use downloaded data such as game data or video files. Select the icon from the save destination that you specified when downloading, and then install the data or file.
• If uninstalled data remains on the hard disk, you may not be able to use background download.
• If the PS3 system is turned off during a background download, the status of the download will be saved. The next time the PS3 system is turned on and connected to the Internet, the download will be restarted automatically.
• A background download will be temporarily stopped when any of the following operations are performed. The download will be restarted automatically once the operation has completed.
• When playing a Blu-ray Disc or DVD
• When using network features of online games *
• When playing PlayStation®2 format software
• When starting [Folding@home]
• When using voice / video chat
• When updating the system software
• When adjusting setting items under Settings

* While a game is in process of ending, background downloading will be stopped temporarily.

Optimise your listening experience by connecting audio devices that support digital audio playback.

You can connect audio devices that support digital audio playback to your PlayStation 3, such as an AV receiver for home entertainment use.

Audio output on the PS3 system

The supported channels may vary depending on the output connector to be used.

AV MULTI OUT connector: 2 channels

DIGITAL OUT (OPTICAL) connector: 2 and 5.1 channels

HDMI OUT connector: 2, 5.1 and 7.1 channels

Note:

• When connecting a digital audio device to the system, go to Settings > [Sound Settings] > [Audio Output Settings], and then adjust the settings as necessary for the audio device.
• For simultaneous audio output from multiple connectors, go to Settings > [Sound Settings] > [Audio Multi-Output], and set the option to [On].
• The system can output both audio and video through an HDMI cable. If both the TV and the audio device have HDMI connectors, you can output the TV picture to the TV through a connected audio device.
• If a device is connected to the PS3 system via an HDMI cable, do not turn off the device while the system is turned on (power indicator is lit solid green), as doing so may cause sound distortion or produce abnormal sounds.

Examples when connecting an audio device

An HDMI cable or optical digital cable can be used to connect an audio device to the PS3 system.

HDMI cable

1. HDMI cable (sold separately)

2. Digital audio device

3. HDMI cable (sold separately)

4. TV

Optical digital cable

1. Optical digital cable for audio (sold separately)

2. Digital audio device

You will also need to connect your PS3 to a TV using the correct video output cable for the TV in use.

Note:

• Images may vary depending on the model or the software version in use.

PlayStation 3 error codes – what do they mean?

An error code is displayed on-screen if your PS3 system experiences a problem which it can identify. The three most common error codes are:

80010514 - Issue reading discs
The system is unable to read an inserted disc. To rectify this problem, you can try:

• Checking and cleaning the disc.
• Replacing the disc if it is scratched.
• Inserting another disc. If the problem persists, you can contact our customer service team for support.

80710B23 - Can't connect to PlayStation Network

80710102 - Issue connecting online
The system is unable to connect to the Internet. This may be caused by inputting the incorrect information when setting up your network connection, or it may be a temporary fault with your connection. For example, if using a Wireless connection, this could be due to a weak signal or, if using a wired connection, due to congestion with your Internet service.

To find out what some of the other most common error codes mean, visit our Error Code FAQ at uk.playstation.com/ps3errorcodes. 

If you cannot find the error code you are looking for within this list, please search our FAQs for further help or contact our customer service department. The details can be found at uk.playstation.com/contact.

Get connected and dive into a world of High Definition entertainment.

1. LAN connector

2. HDMI OUT connector

3. AV MULTI OUT connector

4. AC IN connector

1. Connect your system to a TV

You can use any of the following methods to connect your system to a TV.

Video output in SD (Standard Definition) resolution

1. AV MULTI OUT connector

2. AV Cable

3. Euro-AV Connector

4. TV

Video output in HD (High Definition) resolution - component video

1. AV MULTI OUT connector

2. Component AV Cable (sold separately)

3. COMPONENT VIDEO IN / AUDIO IN

4. TV

Video output in HD (High Definition) resolution - HDMI™

1. HDMI OUT connector

2. HDMI Cable (sold separately)

3. HDMI IN

4. TV

Note:

• If you change the type of cable used to connect the system to a TV, video may not appear on the screen. If video does not appear, turn off the system and then turn it on again by pressing the power button for at least five seconds (until the system beeps twice). The video output setting will be reset and video will be output at standard definition (SD) resolution.
• You can connect audio devices that support digital audio playback, such as an AV receiver for home entertainment use.
• Images may vary depending on the model or the software version in use.

2. Connect an Ethernet cable (sold separately)

Use an Ethernet cable to connect the system to the Internet.

Note:

• You can use a wireless network connection to connect to the Internet without using an Ethernet cable.
• Do not connect a standard telephone line or other types of cords or cables that are not compatible with the system directly to the LAN connector on the system, as this may cause heat build-up, fire or malfunction.
• Images may vary depending on the model or the software version in use.

3. Connect the AC power cord

After plugging the AC power cord into the electrical outlet, the power indicator on the PS3 system will light up in solid red.

Note:

• Some regions and countries may use a different electrical outlet plug from the one illustrated.
• Do not plug the AC power cord for the system into an electrical outlet until you have made all other connections.
• Images may vary depending on the model or the software version in use.

Optimise your viewing experience by setting the best resolution for your TV.

The PS3 system can output two types of resolution: High Definition (HD) and Standard Definition (SD). Refer to the instruction manual for the TV in use to check which video mode is supported.

High Definition Video Mode* / Aspect Ratio:
1080p / 16:9
1080i / 16:9
720p / 16:9

Standard Definition Video Mode / Aspect Ratio:
576p / 16:9, 4:3
576i** / 16:9, 4:3

* This number indicates the number of scan lines. Note that "i" stands for "interlaced" and "p" stands for "progressive". Using progressive results in high-quality video with minimal flickering.
** The video output setting on the system will display as [Standard (PAL)]

1. High Definition screen resolution
2. Standard Definition screen resolution

Video output cable types

The resolution displayed on the TV varies depending on the input connectors on the TV and the type of cable in use. Select a cable to match the TV in use.

HDMI Cable

1. HDMI Cable** (sold separately)

2. HDMI IN connector

Supported video modes*: 1080p / 1080i / 720p / 576p

Component AV Cable

1. Component AV Cable (sold separately)

2. Component VIDEO IN connector

Supported video modes*: 1080p / 1080i / 720p / 576p / 576i***

S VIDEO Cable

1. S VIDEO Cable (sold separately)

2. S VIDEO IN connector

Supported video modes: 576i***

AV Cable

1. AV Cable (supplied)

2. VIDEO IN connector (composite)

Supported video modes: 576i***

AV Cable

1. AV Cable (supplied)

2. Euro-AV Connector Plug (supplied)

Supported video modes: 576i***

* Depending on the type of TV or content to be played, some video modes may not be supported.
** Connect the system to the TV using an HDMI cable (sold separately). An HDMI cable can output both video and audio and enables you to enjoy digital-quality
video and audio.
*** The video output setting on the system will display as [Standard (PAL)].

Note:

• Images may vary depending on the model or the software version in use.

Find out how to perform initial set-up after turning on your PS3 system.

1. Turn on the TV, and then switch the video input of the TV to match the input connector used by the PS3 system.

2. Press the power button.

1. Power button
2. Power indicator

The power indicator turns green and the picture is displayed on the TV screen.

3. Connect the wireless controller to the system using a USB cable.

4. Press the PS button on the controller.
The system will recognise the controller. After it has recognised the controller, the initial set-up screen will be displayed.

5. Perform initial set-up.

Follow the on-screen instructions to enter settings for system language, time zone, date and time, and user name.

The screen for setting up the Internet connection will be displayed. When connecting using an Ethernet cable, basic settings will be selected automatically if you follow the on-screen instructions.

After the settings have been completed, the XMB Menu will be displayed on the TV screen.

Note:

• When using an HDMI cable to connect the system to the TV, a screen for changing the video output resolution will be displayed during initial set-up. If you select [Yes] on the screen and then press the X button, the optimal output resolution will be selected automatically.
• Settings entered during initial set-up can be changed under Settings or Users.
• Images may vary depending on the model or the software version in use.

If you are using another operating system, follow this guide before performing system software update version 3.21 or later.

The [Install Other OS] and [Default System] features have been deleted. If you update your system software to version 3.21 or later, you will not be able to use [Install Other OS] or [Default System] under [Settings] > [System Settings].

Notice for customers who are using another operating system
Before performing the system software update, follow the steps below:

Back up data from the other operating system
If you install the system software update, you will not be able to use the hard disk partitions used by the other operating system. The data saved in these partitions cannot be restored after the system software has been updated. Back up all data to storage media before updating the system software.

Using the hard disk partition for the PS3™ system software
If you want to allocate all of the hard disk for use by the PS3™ system software, you must format the hard disk. In this case, follow the steps below:

1. Back up data
   Back up the necessary data by selecting [Settings] > [System Settings] > [Backup Utility]. For details about the backup utility feature, select here.


2. Format the hard disk
   Format the hard disk by selecting [Settings] > [System Settings] > [Format Utility]. During the format operation, you will be asked to select a hard disk partition. Select [Use All for the PS3™ System]. For details about the format utility feature, selecthere.


3. Update the system software
Perform the system software update. 


4. Restore the data
Restore the data that was backed up in step 1 by selecting [Settings] > [System Settings] > [Backup Utility].

Notice for customers who want to continue using another operating system
Do not update the system software if you want to keep using the [Install Other OS] and [Default System] features. If you choose to continue using another operating system, the following features will no longer be available:

• Ability to sign in to PlayStation®Network and use PlayStation®Network features that require signing in to PlayStation®Network, such as online features of PlayStation®3 format software and chat features.
• Playback of PlayStation®3 format software or Blu-ray Disc videos that require PS3™ system software version 3.21 or later.
• Playback of copyright-protected videos that are stored on a media server (when DTCP-IP is enabled under [Settings] > [System Settings] > [Enable DTCP-IP]).
• Use of new features and improvements that are available on PS3™ system software 3.21 or later.

The information panel is displayed on the upper right of the screen.

You can view information such as the number of Friends who are online, as well as being notified about new messages and the latest information that is available under [What's New]. 

 

(1)    Avatar *
(2)    Number of Friends who are online *
(3)    Information about new text chat *
(4)    Information about new messages
(5)    Date and time
(6)    Busy icon 
(7)    Information available under [What's New] *

* Displayed only when signed in to PlayStation Network.

• To view the latest information, the PS3™ system must be connected to the Internet.

You can copy text using the on-screen keyboard.

You can use this feature to copy text on a screen from which the on-screen keyboard is displayed, such as the screen for creating a message under Friends.

New keys on the on-screen keyboard
    Copy text.
    Paste the copied text.

Copying and pasting text
1. Press the X button on the text field that contains the text that you want to copy.
The on-screen keyboard is displayed.

2. Select , and then follow the on-screen instructions to select the text that you want to copy from the screen that is displayed.

3. Select the field in which you want to paste the text.
The on-screen keyboard is displayed.

4. Select , and then select the text to be pasted by pressing the X button.

Featuring Photo, Music, Video, Game and Network options, every PS3 journey starts with the ever-evolving XrossMediaBar.

The PS3 system includes a user interface called XMB™ (XrossMediaBar) Menu.

Navigating the XMB Menu

1. Directional buttons: Used to select on-screen categories/items.

2. PS button: Displays the XMB Menu, turns the system on/off and quits a game.

3. Triangle button: Displays the options menu/control panel; Circle button: Cancels an operation; X button: Confirms the selected item.

Options menu

Displayed by selecting an icon and pressing the Triangle button.

Control panel

Displayed by pressing the Triangle button during content playback.

XMB Menu icons explained

Friends: Chatting and exchanging messages.

PlayStation®Network: Using PlayStation Network services.

Network: Connecting to the Internet.

Game: Playing games.

Video: Playing video.

Music: Playing music.

Photo: Displaying images.

Settings: Adjusting PS3 system settings.

Users: Selecting users to log in to the PS3 system.

XMB Menu options

The XMB screen was redesigned as part of system software update 3.00. The background color and the size of text characters have been changed to make the XMB screen easier to use.

• If you want to display the original screen design, select [Classic] under Settings > [Theme Settings] > [Theme].