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  • How do I connect my Nintendo Wii to my home network?

    • To connect a Nintendo Wii to your home network you need to have a working broadband connection and a router.

      If you have not set up a broadband connection before attempting these steps, or if you are having problems with your broadband connection apart from connecting your Wii, please resolve these issues first.

      To connect your Wii to your home network, refer to the relevant section below depending on whether you want to connect via a wired or wireless connection.

      Connect your Wii via a wireless connection

      Before you can connect your Wii to your wireless network you need to have a wireless router and you need to know your wireless network name and wireless password.

      If you don't know what your wireless network name and wireless password is, see What is my wireless network name and wireless password? and follow the instructions for your router.

      If you know your wireless network name and wireless password, you can connect your Wii to your network by carrying out the steps below:

      1. Turn on your Wii, wireless router and your television.
      2. Select the round Wii button in the bottom-left of the screen.
      3. Select Wii Settings.
      4. Select the right arrow to view more options.
      5. Select Internet.
      6. Select Connection Settings.
      7. Select Connection 1, or any of the available connection slots.
      8. Select Wireless Connection.
      9. Select Search for an Access Point.
      10. Wait for the search to complete and click OK when prompted.
      11. Select your network.
      12. Select the textbox, enter the wireless network password and select OK.
      13. Select OK again.
      14. To save the settings, select OK.
      15. To test the connection, select OK.

      Connect your Wii via a wired connection

      If you want to connect your Wii to your home network via a wired connection you need to buy a Wii LAN (Local Area Network) adapter. If you have a Wii LAN adapter and you want to connect your Wii to your home network via a wired connection, follow the steps below:

      1. Turn off your Wii and your router.
      2. Connect the Wii LAN adapter's USB cable to a USB port on the Wii.
      3. Connect the other end of the adapter to your router via an ethernet cable.
      4. Turn on your Wii and router.
      5. On your Wii, select the Wii button in the bottom-left corner of your TV screen.
      6. Then, select Wii Settings.
      7. Select the right arrow to move to the 2nd page of settings and select Internet.
      8. Select Connection Settings.
      9. Select a free connection.
      10. Select Wired Connection.
      11. Select OK to test the connection.

      The connection test failed

      The test should complete successfully. If not, you should consult your Wii manual, go to theNintendo Wii support site or contact Nintendo for further assistance.


    • View More: TalkTalk How do I connect my Nintendo Wii to my home network?
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  • How do I connect my Nintendo DSi to my home network?

    • Note: These steps are for the Nintendo DSi only. The Nintendo DS uses WEP encryption, which is an older wireless security method that we don't support. For help on a Nintendo DS, go to the Nintendo DS support page.

      To connect a Nintendo DSi to your home network you need to have a working broadband connection, a wireless router and you need to know your wireless network name and wireless password.

      If you have not set up a broadband connection before attempting these steps, or if you are having problems with your broadband connection apart from connecting your Nintendo DSi, please resolve these issues first.

      If you don't know what your wireless network name and wireless password is, see What is my wireless network name and wireless password? and follow the instructions for your router.

      If you know your wireless network name and wireless password, you can connect your Nintendo DSi to your network by carrying out the following steps:

      1. Turn on your Nintendo DSi.
      2. Access your system settings by clicking the wrench icon.
      3. Scroll over to the third page and select Internet.
      4. Select Connection Settings.
      5. Select None next to Connection 1 or one of the other connection slots.
      6. Click Search for an Access Point.
      7. Select your network.
      8. Click Change Security Settings.
      9. Enter your wireless password and click OK.

      All you need from TalkTalk to connect your Nintendo DSi to your wireless network is your wireless network name and wireless password. If you have completed the steps above, and you still cannot connect, you can go to the Nintendo DS support page for further help.


    • View More: TalkTalk How do I connect my Nintendo DSi to my home network?
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  • How do I connect a PS3 to my home network?

    • To successfully connect to the internet on your PS3, you must have a working and stable broadband connection using a router. If you have not set up a broadband connection before attempting these steps, or if you are having problems with your broadband connection apart from connecting your PS3 to your home network, please resolve these issues first.

      You can either connect your PS3 to your network via a wired or wireless connection. Go to the relevant section below to find out how to connect your PS3 to your home network.

      I want to connect my PS3 to my home network via a wireless connection

      To connect your PS3 to your wireless network you'll need to know your wireless network name (SSID) and wireless password.If you don't know what they are, go to What is my wireless network name and wireless password? and follow the instructions for your router.

      When you know your wireless details, refer to the section below to use them to connect your PS3 to your wireless network.

      Connect your PS3 to your wireless network

      Follow these steps to connect your PS3 to your wireless network:

      1. From the PS3 main menu, select SettingsNetwork Settings and Internet Connection settings, then press the X button.
      2. If you receive a warning message, select Yes.
      3. Select Wireless as your connection method, and then press right on the directional pad.
      4. Select Scan and press right again.
      5. From the list, select your wireless network name (SSID) and press X.
      6. On the next screen, press the right button to continue.
      7. Select WPA for your wireless network's security method.
      8. If a security key is required, an input page will appear. Press X to bring up the on-screen keyboard. Use the keyboard to enter your wireless password. Then press the Start button on the PS3 controller.
      9. Press the right button on the directional pad to continue.
      10. Select Automatic and press right again.
      11. The settings will be displayed. If they are correct, press the X button. If changes are required, use the left button on the directional pad to return to previous pages.
      12. To test the connection, press X. The PS3 will attempt to connect to the wireless network.

      All you need from us to connect your PS3 via a wireless connection is your wireless network name and wireless password. If you have followed the steps above and your PS3 isn't connected we cannot offer any more help on this issue. If your unable to connect to the PlayStation Network, please go to the PlayStation support site for further help.

      I want to connect my PS3 to my home network via a wired connection

      If you choose to connect your PS3 using a wired connection, you will need your PS3, a router and an Ethernet cable. Connect one end of the Ethernet cable to a spare port on your router and the other end to the LAN port at the back of the PS3. Then follow these steps:

      1. From your PS3 main menu, select SettingsNetwork Settings and Internet Connection settings. Then press the X button.
      2. If you receive a warning message, select Yes.
      3. Select Wired as your connection method and press the right button on the directional pad to continue.
      4. Select Automatic and press right again.
      5. The settings will be displayed. If they are correct, press the X button. If changes are required, you can use the left button on the directional pad to return to previous pages.
      6. To test the connection, press X. The PS3 will attempt to connect to the network.

      I've followed the steps above but my PS3 won't connect

      If you have followed the steps above and your PS3 still won't connect, we cannot offer any more help on this issue. Go to the PS3 support page for further help.


    • View More: TalkTalk How do I connect a PS3 to my home network?
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  • How do I connect my PSP to my home network?

    • To connect a PSP to your home network you need to have a working broadband connection, a wireless router and you need to know your wireless network name and wireless password.

      If you have not set up a broadband connection before attempting these steps, or if you are having problems with your broadband connection apart from connecting your PSP, please resolve these issues first.

      If you don't know what your wireless network name and wireless password is, see What is my wireless network name and wireless password? and follow the instructions for your router.

      If you know your wireless network name and wireless password, you can connect your PSP to your network by carrying out the following steps:

      1. Turn on your PSP and wireless router.
      2. Enable wireless on your PSP by flipping the WLAN switch to the on position.
      3. Go to Settings and then Network Settings.
      4. Select Infrastructure mode.
      5. Select [New Connection].
      6. Select Scan to look for your wireless network.
      7. Select your wireless network name.
      8. Press the right button on your controller to continue.
      9. Select WPA-PSK (TKIP).
      10. Press the X button on your controller and enter your wireless network password using the on-screen keyboard.
      11. Select Easy to obtain an IP address.
      12. Enter a connection name.
      13. Confirm that the settings are correct.
      14. Press the X button on your controller to save the settings.
      15. Test the connection.

      If you are connected the Internet Connection field will display Succeeded.

      All you need from TalkTalk to connect your PSP wirelessly is the wireless network name and password. If the steps above do not work, you should consult the PSP manual or contact Sony.


    • View More: TalkTalk How do I connect my PSP to my home network?
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  • How do I connect my Xbox 360 to my home network?

    • To configure an Xbox 360 and successfully connect to Xbox LIVE using your router, you must have a working and stable broadband connection using a router. If you have not set up a broadband connection before attempting these steps, or if you are having problems with your broadband connection apart from connecting to Xbox LIVE, please resolve these issues first. You also need a subscription to Xbox LIVE.

      You can either connect your Xbox 360 to your network via a wired or wireless connection. Go to the relevant section below to find out how to connect your Xbox 360 to your home network.



    • View More: TalkTalk How do I connect my Xbox 360 to my home network?
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  • Connect your Xbox 360 to your Hub (wireless)

    • To connect wirelessly you'll need to know your Hub's wireless network name and wireless key. 

      How do I find the wireless network name (SSID) and wireless key for my BT Home Hub or router? How do I find the wireless network name (SSID) and wireless key for my BT Home Hub or router?

      1. Check your wireless adapter is plugged into your Xbox as shown: 

      2. Press the Press A on your control pad button on your controller to open the dashboard.
      3. Highlight Xbox Dashboard and press Press A on your control pad 

        Xbox Dashboard
      4. From the Xbox dashboard step to My Xbox

        My Xbox
      5. Navigate right to System Settings and press Press A on your control pad 

        System Settings
      6. Highlight Network Settings and press Press A on your control pad 

        Network Settings
      7. Highlight Configure Network and press Press A on your control pad

        Configure Network
      8. Highlight Wireless Mode and press Press A on your control pad 

        Wireless Mode
      9. Highlight Scan for Networks and press Press A on your control pad 

        Scan for Networks
      10. You'll see a list of available wireless networks. Highlight your Hub's network name and press Press A on your control pad 

        Select Home Hub or Wireless Router
      11. Enter your Hub's wireless key (called a WPA or WEP key by the Xbox) and select Done

        Enter security key
      12. Press Press B on your control pad 

        Configure Network
      13. Highlight Test Xbox LIVE Connection and press Press A on your control pad 

        Test Xbox LIVE Connection
      14. You may be warned that testing your network connection will sign everyone out. Select Yesand the test will start. 

        Connection Test Warning
      15. The Xbox will perform a number of tests. When complete, press Press B on your control pad 

        Connection Tests
      16. That's it, you're now connected. The light on the back of your wireless adapter should now be green. 

        Green LED to show connected

    • View More: BT Connect your Xbox 360 to your Hub (wireless)
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  • How to connect your PlayStation3 to your BT Home Hub (Wi-Fi)

    • (Note: This guide was created using a PlayStation3 with firmware version 2.52.)

      Make sure your Hub or router's wireless function is switched on. Make a note of the wireless network name (SSID) and wireless key. 

      How do I find the wireless network name (SSID) and wireless key for my BT Home Hub or router? How do I find the wireless network name (SSID) and wireless key for my BT Home Hub or router?

      1. From the PS3 home screen select Network Settings from within the Settings section. 

        Network connection

        Ensure Internet Connection is enabled (if not, select Internet Connection and toggle from disabled to enabled).
      2. Select Internet Connection Settings

        Internet connection settings
      3. Select Yes to accept the warning about the system being disconnected.

        Warning screen
      4. Select Custom.

        Settings method
      5. Select Wireless.

        Connection type
      6. Ensure your PS3 is within range of your Hub or router and select Scan.

        Wlan settings
      7. You'll see a list of Hubs and routers within range of your PS3. Highlight your Hub or router and select.

        Home Hub or Router Access Points
      8. Verify that the Hub or router you are presented with is the one you wish to connect to and select.

        SSID confirmation
      9. Highlight the relevant security type (if any) in use by the Hub or router and select.

        Security Type
      10. Enter the security key/passphrase used by the Hub or router. (If security is not set on the Hub or router this screen will not be displayed) then press the Start key on the controller. 
        (Note: Characters entered here will be displayed on the screen as asterisks.)

        Insert Key
      11. The following screens will show default settings for most Hubs or routers. Please verify that your Hub or router uses these settings: 
        • IP Address Setting > Automatic
        • Set the DHCP host name > Do Not Set
        • DNS Setting > Automatic
        • MTU > Automatic
        • Proxy Server > Do Not Use
        • UPnP > Enable

        Verify the settings you have entered are correct and press Cross

        Settings list
      12. To verify your connection is working press Cross.

        Test connection
      13. A test summary will be presented, press Circle to finish.

        Connection test

    • View More: BT How to connect your PlayStation3 to your BT Home Hub (Wi-Fi)
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  • How to connect your Nintendo Wii to your BT Home Hub (Wi-Fi)

    • (Note: This guide was created using a Wii with firmware version 3.4E).

      Follow the steps below to connect your Wii to your BT Home Hub.

      Make sure your Hub or router's wireless function is switched on. Make a note of the wireless network name (SSID) and wireless key.

      How do I find the wireless network name (SSID) and wireless key for my BT Home Hub or router? How do I find the wireless network name (SSID) and wireless key for my BT Home Hub or router?

      1. From the Wii home screen select Wii Options

        Wii options
      2. Select Wii Settings

        Wii settings
      3. Select Internet (from settings screen 2). 

        Internet
      4. Select Connection Settings

        Connection settings
      5. Select the Connection number you wish to store this connection against. 

        Connection
      6. Select Wireless Connection

        Wireless connection
      7. Ensure your wireless BT Home Hub or router is turned on and within range of your Wii then select Search for an Access Point.

        Scan
      8. The Wii will then search for wireless access points (BT Home Hubs or routers) within range. 

        scanning
      9. Select OK

        choose ap
      10. You will be presented with a list of wireless access points within range of your Wii, select the relevant access point, which should be your BT Home Hub or router. 

        ap list 

        Note: If your BT Home Hub or router isn't secured then you won't see the following three screens.
      11. Click in the 'Input the password or key' box. 

        Key empty
      12. Enter the wirless key/passphrase for your BT Home Hub or router then select OK. 

        Enter key
      13. Select OK

        Key entered
      14. Select OK to save these details. 

        Connection save
      15. Select OK to test your connection. 

        test
      16. The Wii will then perform a connection test on your internet connection.

        testing
      17. If you wish to check for firmware updates for your console select Yes and follow on-screen instructions, if not select No.

        completed

    • View More: BT How to connect your Nintendo Wii to your BT Home Hub (Wi-Fi)
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  • How to connect your Sony PSP to your BT Home Hub (Wi-Fi)

    • Follow the steps below to connect your PSP to your BT Home Hub using a WEP connection.

      Ensure that your Home Hub or Router has wireless capability and that this is enabled. Make a note of the Service Set Identifier (SSID) and wireless key. 

      How do I find the wireless network name (SSID) and wireless key for my BT Home Hub or router? How do I find the wireless network name (SSID) and wireless key for my BT Home Hub or router?

      1. From the PSP home screen select Network Settings from within the Settings section. 

        Network settings
      2. Select Infrastructure Mode

        Infrastructure
      3. Select [New Connection]

        new connection
      4. Ensure your PSP is within range of your BT Home Hub or Router and select Scan

        Scan
      5. Your PSP will scan for wireless access points within range. 

        Scanning
      6. You will be presented with a list of access points within range of your PSP, highlight the relevant access point and select it (this should be your BT Home Hub or Router). 

        Access point list
      7. Verify that the access point you are presented with is the one you wish to connect to and select. 

        Verify
      8. Highlight the relevant security type (if any) in use by the BT Home Hub or Router and select. 

        Security type 

        Please note if there is no security set up on the BT Home Hub or Router the next three steps are not presented.
      9. Press X on the PSP to enter security key setup screen. 

        Empty key
      10. Enter the wireless key/passphrase used for by the BT Home Hub or Router then press the Start button on the PSP. 

        Enter key
      11. Press the right arrow button on the PSP. 

        Key entered
      12. Select Easy

        Easy
      13. Enter the name by which you wish to refer to this connection. This will default to the SSID of the access point. 

        Access point alias
      14. Verify the details you have entered and press the right arrow button on the PSP. 

        Verify
      15. Press the X button on the PSP to save these settings. 

        Save settings
      16. Press the X button in the PSP to test the connection. 

        Test
      17. You will be presented with a detailed summary of your connection. When you are satisfied press the O button on the PSP to finish. 

        completed

    • View More: BT How to connect your Sony PSP to your BT Home Hub (Wi-Fi)
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  • How to connect your Nintendo DS to your BT Home Hub (Wi-Fi)

    • Make sure your Hub or router's wireless function is switched on. Make a note of the wireless network name (SSID) and wireless key.

      How do I find the wireless network name (SSID) and wireless key for my BT Home Hub or router? How do I find the wireless network name (SSID) and wireless key for my BT Home Hub or router?

      Note: The Nintendo DS only works with a Hub that has WEP security (or no security). The black BT Home Hub 2.0 has WPA security, so you may need to change it.

      How do I change the wireless security on my BT Home Hub 2.0 to WEP? How do I change the wireless security on my BT Home Hub 2.0 to WEP?

      Insert a Wi-Fi compatible game into your Nintendo DS and access the Nintendo Wi-Fi Connection Set-up screen. For information on how to do this please see your game manual.

      1. Select Nintendo Wi-Fi Connection Settings. 

        Wi-Fi connection settings
      2. Select an unused connection. 

        Unused connection
      3. Select Search for an Access Point

        AP search 

        You will be presented with a list of access points (BT Home Hubs or routers) within range of your Nintendo DS.
      4. If your access point has a blue unlocked icon select this option and then OK. The Nintendo DS will establish a connection with the BT Home Hub or router. Back out of the set-up screens back to your game. 

        Blue padlock
      5. If your access point has a red locked icon, select this option. Enter your wireless key on the following screen then select OK. Tap OK to save these settings. Tap OK again and the Nintendo DS will establish a connection with the BT Home Hub or router. Back out of the set-up screens back to your game. 

        red padlock
      6. If your access point has a grey locked icon then the Nintendo DS is not compatible with the security settings on your BT Home Hub or router.

        How do I change the wireless security on my BT Home Hub 2.0 to WEP? How do I change the wireless security on my BT Home Hub 2.0 to WEP? 

        grey padlock

    • View More: BT How to connect your Nintendo DS to your BT Home Hub (Wi-Fi)
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  • Connecting your Nintendo Wii wirelessly

    • These instructions will help you connect your Nintendo Wii to O2 Home Broadband wirelessly. The Wii has wireless built in, and it's usually easy to get it all working.



      Make sure the DSL light on the O2 wireless box is lit green.  Then follow these steps:

       

      1. Turn on your Wii.

      2. On the main menu, click the 'Wii' button in the bottom left corner.

      3. You'll see the settings screen. Click on 'Wii Settings'.

      4. Now, in 'Wii System Settings', click the blue arrow on the right to see the second screen of options.

      5. Click the 'Internet' button.

      6. Select 'Connection Settings'.

      7. Select an open connection from the list that appear. Open connections will have 'None' next to them.

      8. Select 'Wireless Connection'.

      9. Click 'Search for an Access Point'.

      10. Wait while your console searches for wireless networks.

      11. Once it's finished the search, click 'OK' to choose which network to connect to.

      12. The list of networks should include the name printed on the bottom of your O2 wireless box. Choose that name.

      13. You'll be asked to enter a security code before you can connect. Enter the WEP key printed on the bottom of your O2 wireless box.

      14. Click 'Save' and then 'OK' to save your connection settings.

      15. Select 'OK' again to test the connection.

       

      Once the test succeeds, you'll be online and all ready to go.

       

      Getting extra help

       

      If you have any problems getting connected, please refer to your Wii's instructions, and the advice on the Nintendo website. See the 'Related Links' below, for a good starting point.



      By clicking the links below you are leaving the O2 website. O2 has no control over the data contained in the 3rd party websites and is not responsible for any losses you may suffer through reliance placed by you or any person on the information in these sites.

      RELATED LINKS

       

      Nintendo online help

    • View More: O2 Connecting your Nintendo Wii wirelessly
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  • Connecting your Nintendo Wii with a cable

    • These instructions will help you connect your Nintendo Wii to O2 Home Broadband with a cable. You'll need to buy the optional Nintendo Wii LAN Adapter in order to do this.



      If you don't want to do this, you could connect wirelessly instead. The Wii has wireless built in, so you can connect to O2 Home Broadband without buying any new equipment.



      If you still want to go ahead and use a cable, follow these instructions. As well as the Nintendo Wii LAN Adapter, you’ll need a standard network cable. You can use the yellow Ethernet cable we sent you when you first joined O2 Home Broadband. Or most computer shops will be able to sell you one (it can be any colour you like).



      Make sure the DSL/Broadband light on the O2 wireless box is lit green.  Then follow these steps:

       

      1. With your Wii turned off, plug the Wii LAN Adapter into the USB port on the back of the Wii console.

      2. Plug one end of the Ethernet cable into one of the yellow sockets on the back of the O2 wireless box.

      3. Plug the other end of the Ethernet cable into the socket on the LAN Adapter.

      4. Turn on your Wii.

      5. On the main menu, click the 'Wii' button in the bottom left corner.

      6. You'll see the settings screen. Click on 'Wii Settings'.

      7. Now, in 'Wii System Settings', click the blue arrow on the right to see the second screen of options.

      8. Click the 'Internet' button.

      9. Select 'Connection Settings'.

      10. Select an open connection from the list that appear. Open connections will have None next to them.

      11. Select 'Wired Connection'.

      12. Click 'OK' on the next screen.

      13. Your console will try to connect to the O2 wireless box.

       

      Once this succeeds, you'll be online and all ready to go.

       

      Getting more help

       

      If you run into problems getting online with your Wii, please refer to the instructions and advice from Nintendo. Their website is an excellent place to start – please see the 'Related Links' below, for more information.



      By clicking the links below you are leaving the O2 website. O2 has no control over the data contained in the 3rd party websites and is not responsible for any losses you may suffer through reliance placed by you or any person on the information in these sites.

       

      RELATED LINKS

       

      Nintendo online help

    • View More: O2 Connecting your Nintendo Wii with a cable
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  • Connecting your Xbox 360 with a cable

    • These instructions will help you connect your Xbox 360 to O2 Home Broadband using a standard network cable.

       

      You'll need a standard network cable to get your Xbox 360 online. You can use the yellow Ethernet cable we sent you when you first joined O2 Home Broadband. Or most computer shops will be able to sell you one.



      First, make sure the DSL light on the O2 wireless box is lit green.

       

      Then follow these steps:

       

      1. Check your Xbox 360 doesn't have a disk in, and that it's turned off.

      2. Plug one end of the Ethernet cable into one of the yellow sockets on the back of the O2 wireless box.

      3. Plug the other end of the Ethernet cable into your Xbox 360's network socket. This is the same shape as the yellow sockets on the O2 wireless box.

      4. Turn on your Xbox 360.

      5. You'll need to do one of two things:



      - If you've already used your Xbox 360, the dashboard will open to the 'Xbox Live' area. Choose the Xbox Live banner. Once you see the 'Xbox Live Marketplace', you'll know you're connected to the Internet.



      - If you haven't turned on your Xbox 360 before, you need to create a new gamer profile. It's pretty straightforward – if you need help, please see the link to the Microsoft website in the 'Related Links'.

       

      That's it – you're connected to the Internet.

       

      Extra help

       

      If you have problems getting your Xbox 360 connected, please refer to the instructions that came with your console, and Microsoft's troubleshooting advice. The Xbox 360 website is a good place to start – see the 'Related Links', below.



      By clicking the links below you are leaving the O2 website. O2 has no control over the data contained in the 3rd party websites and is not responsible for any losses you may suffer through reliance placed by you or any person on the information in these sites.


    • View More: O2 Connecting your Xbox 360 with a cable
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  • Connecting your Xbox 360 wirelessly

    • These instructions will help you connect your Xbox 360 to O2 Home Broadband wirelessly. You can go online with a cable too – this is usually the better option if you want to play games, because it can let you react slightly faster to the action on screen.



      The Xbox 360 doesn't come with wireless as standard. So before you can connect it to the Internet wirelessly, you need to get Microsoft’s Xbox 360 Wireless Network Adapter. You can get information on this from Microsoft.



      Make sure the DSL/Broadband light on the O2 wireless box is lit green. Then follow these steps:

       

      1. Check your Xbox 360 doesn't have a disk in it, and that it's turned off.

      2. Turn your Xbox on and wait for the 'Dashboard' to appear.

      3. From 'System in the Xbox 360 Dashboard', select 'Network Settings'.

      4. Choose 'Edit Settings'.

      5. On the 'Basic Settings' tab, select 'Wireless Mode'.

      6. You'll see a list of wireless networks. Look for the SSID (network name) that matches what's printed on the bottom of your O2 wireless box.

      7. Select that network from the list.

      8. You'll be asked for some wireless security information. Enter the WEP key that's printed on the bottom of your O2 wireless box.

      9. Choose 'Apply'. Then, to make sure the connection's working, select 'Test' when prompted.

       

      That's it – you're all ready to go. You just need to sign up for Microsoft's Xbox Live service in order to play games with (or against) other people on the Internet. See the 'Related Links' to find out all about it.

       

      Getting more help

       

      For further help setting up your Xbox 360, please refer to Microsoft's information. There's lots on their website - the 'Related Links', below, are a good place to start.



      By clicking the links below you are leaving the O2 website. O2 has no control over the data contained in the 3rd party websites and is not responsible for any losses you may suffer through reliance placed by you or any person on the information in these sites.


    • View More: O2 Connecting your Xbox 360 wirelessly
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  • Connecting your PlayStation 3 wirelessly

    • These instructions will help you connect your PlayStation 3 (PS3) to the Internet wirelessly. You can go online with a cable too – this is usually a better option if you want to play games. To see how, read 'Connecting your PlayStation 3 with a cable'.



      Once you're online, you can play games with other people, browse the Internet and more. To connect wirelessly, your PS3 must be equipped with the wireless LAN feature.



      First, make sure the DSL/Broadband light on the O2 wireless box is lit green. Then turn your PS3 on and follow these steps:

       

      1. From the home menu, select 'Network Settings' under 'Settings'.

      2. Choose 'Internet Connection Settings'. If you see a message saying you'll be disconnected from the Internet, choose 'Yes'.

      3. Select 'Wireless'

      4. Choose 'Scan'

      5. Your PS3 will look for wireless access points.

      6. A list will appear. There will be a column titled SSID. Find the SSID of your O2 wireless box in this list. If you haven't changed it, it's printed on the bottom of the box itself.

      7. Choose that line from the list.

      8. A list of security methods will appear. Choose 'WEP'.

      9. You'll be asked to enter an encryption key. Type in the WEP key that's printed on the bottom of your O2 wireless box.

      10. Select 'Easy' on the next screen.

      11. You'll see a list of the basic settings. Choose to 'Save' them.

      12. Select 'Test Connection' and your PS3 will connect to the Internet. If it all works, you'll see some information about your network appear.

       

      Your PS3 is now connected to the Internet.

       

      Start playing

       

      To start playing games online, you need to sign up for a free PLAYSTATION®Network account. You can do this from the home menu by choosing 'Friends' from the home menu and selecting 'Sign Up'.

       

      Problems?

       

      If you need other help setting up your console, please refer to Sony's information for help and advice. Their website has loads of information and troubleshooting advice. The 'Related Links', below, are a good place to start.



      By clicking the links below you are leaving the O2 website. O2 has no control over the data contained in the 3rd party websites and is not responsible for any losses you may suffer through reliance placed by you or any person on the information in these sites.

      RELATED LINKS

       

      PS3 support form Sony

    • View More: O2 Connecting your PlayStation 3 wirelessly
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  • Connecting your PlayStation 3 with a cable

    • These instructions will help you connect your PlayStation 3 (PS3) to the Internet using a cable. You can go wireless too – to see how, read 'Connecting your PlayStation 3 wirelessly' above.



      Once you're connected, you can play games with other people online, browse the Internet and more.



      You'll need a standard Ethernet cable to connect your PS3 to the O2 wireless box. You can use the yellow Ethernet cable we sent you. If you're already using it to connect something else, most computer shops should be able to sell you an extra one. (It doesn't have to be yellow, unless you’re into colour coordination).



      The instructions assume that you’ve already connected to the Internet with your O2 wireless box, and you just want to add your PS3 to it.

       

      Is your PS3 switched off?

       

      Great. Now here’s what to do:

       

      1. Make sure the DSL/Broadband light on the O2 wireless box is lit green. If it’s not, the 'Related Links', below, explain what to check.

      2. Plug one end of the Ethernet cable into one of the yellow sockets on the back of the O2 wireless box.

      3. Plug the other end of the Ethernet cable into your PS3's network socket. This is the same shape as the yellow sockets on the O2 wireless box.

      4. Turn on your PS3.

        If everything's set up correctly, your PS3 will connect to the Internet automatically. You can check this once your PS3 has finished starting up:
      5. From the home menu, select 'Network Settings' under 'Settings'.

      6. Choose 'Internet Connection Settings'. If you see a message saying you'll be disconnected from the Internet, choose 'Yes'.

      7. Select 'Wired Connection'. You don't need to do this if your PS3 doesn't have wireless built in.

      8. Choose 'Easy'. You'll see a list of the basic settings.

      9. Choose to 'Save' these settings.

      10. Select 'Test Connection' and your PS3 will connect to the Internet. If it all works, you'll see some information about your network appear.

       

      Your PS3 is now connected to the Internet.

       

      Problems?

       

      If you need more help setting up your console, please refer to information from Sony. The 'Related Links', below, are a good place to start.

       

      What next?

       

      To start playing games online, you need to sign up for a free PLAYSTATION®Network account. You can do this from the home menu by choosing 'Friends' from the home menu and selecting 'Sign Up'.



      By clicking the links below you are leaving the O2 website. O2 has no control over the data contained in the 3rd party websites and is not responsible for any losses you may suffer through reliance placed by you or any person on the information in these sites.

      RELATED LINKS

       

      PS3 support form Sony

    • View More: O2 Connecting your PlayStation 3 with a cable
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  • Connecting your PlayStation 2 with a cable

    • These instructions will help you connect your PlayStation 2 (PS2) to the Internet using a cable.



      They'll work with all PS2s that have a network port. The more recent, 'slimline' PS2s have a network port as standard. But if you own one of the older, 'original' PS2s, you'll need to buy Sony's network adapter first.



      You'll also need the Network Adapter Start up CD (it came with your PS2 or with the network adapter) and a standard Ethernet cable to connect your PS2 to the O2 wireless box. You can use the yellow Ethernet cable we sent you. Or most computer shops should be able to sell you an additional cable (we like yellow, but it can be any colour you like).


      Are you sure your PS2 has a network port? Ok, make sure your console is turned off, and follow these instructions.

       

      1. Make sure your O2 wireless box is switched on and that the DSL/Broadband light is green.

      2. Plug one end of the Ethernet cable into one of the yellow sockets on the back of the O2 wireless box.

      3. Plug the other end of the Ethernet cable into your PS2's network socket. This is the same shape as the yellow sockets on the O2 wireless box.

      4. Turn on your PS2.

      5. Load the Network Adapter Start up CD.

      6. When it asks if you subscribe to an ISP, choose 'Yes' and press 'X'.

      7. Select 'High Speed Connection' (Cable or DSL) and press 'X'.

      8. Choose 'Automatic Settings' (Cable or DSL).

      9. When asked if your ISP needs a username and password, choose 'No'.

      10. Don't enter anything for the 'DHCP Host Name'.

       

      Your PS2 will now test your connection. If the test is successful, press 'X' to save the network setup to a memory card.



      That's it – you're connected, and ready to get start playing games online.

       

      Further help

       

      If you run into problems getting your PS2 online, first check your O2 wireless box is connected to the Internet and working properly. The easiest way to do this is to make sure the Internet and DSL/Broadband lights are both green. 



      Then if you need more help setting up your PS2, please refer to Sony's information for help and advice. The 'Related Links,' below, are a good place to start.



      By clicking the links below you are leaving the O2 website. O2 has no control over the data contained in the 3rd party websites and is not responsible for any losses you may suffer through reliance placed by you or any person on the information in these sites.

      RELATED LINKS

       

      PS2 support from Sony


    • View More: O2 Connecting your PlayStation 2 with a cable
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  • Connecting your PSP wirelessly

    • These instructions will help you connect your Sony PSP to O2 Home Broadband wirelessly. Once you're online, you can play games with other people, browse the Internet and more.



      If you haven't already connected to the Internet with your O2 wireless box, see the 'Related Links' to find out how to get started. Then come back here to connect your PSP. The instructions assume that you haven’t changed the settings of the O2 wireless box.



      First, make sure the DSL/Broadband light on the O2 wireless box is lit green.  Then turn your PSP on and follow these steps:

       

      1. Make sure the WLAN switch on the left side of your PSP is switched on.

      2. From the home menu, choose 'Settings'.

      3. Choose 'Network Settings' and press the 'X' button.

      4. Select 'Infrastructure Mode' and press 'X' again.

      5. Choose 'New Connection' and press 'X'.

      6. Now you can enter a name for your connection using the on-screen keyboard. You can call it whatever you like, though we'd recommend something recognisable.

      7. Next, you need to choose the name of the wireless network you're connecting to. Select the 'Scan' option.

      8. You'll see a list of wireless networks. Each has a name, also called the SSID. Look for the SSID of your O2 wireless box in the list. It's printed on the bottom of your O2 wireless box.

      9. Select this line from the list and press 'X'.

      10. Press the right directional button to confirm.

      11. A list of security methods will appear. Choose 'Wired Equivalent Privacy' (WEP) and press the right arrow button to enter your WEP key.

      12. Type in the WEP key that's printed on the bottom of your O2 wireless box. You'll only see eight asterisks, no matter how many letters and numbers you enter.

      13. After entering the security information, press the right arrow button to continue.

      14. Choose the 'Easy address' setting and press the right arrow button

      15. Check the settings, and press 'X' to save the connection.

       

      To make sure it's all working properly, select 'Test Connection' and press 'X.' You should see details about your network appear.

       

      Getting extra help

       

      If your PSP appears to have connected to the O2 wireless box, but you can't get online, please double-check that your O2 wireless box is connected to the Internet. The easiest way to do this is to make sure the DSL/Broadband and Internet lights on the box are lit.



      If you run into further problems getting your PSP connected, please check Sony's website, and the instructions that came with your PSP for help. The 'Related Links', below, are a good place to start.



      By clicking the links below you are leaving the O2 website. O2 has no control over the data contained in the 3rd party websites and is not responsible for any losses you may suffer through reliance placed by you or any person on the information in these sites


    • View More: O2 Connecting your PSP wirelessly
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  • What’s port forwarding?

    • Your O2 wireless box comes with its own firewall. It’s a bit like a drawbridge for your internet connection. So when you use a piece of software that needs the internet to work properly, it has to go through a ‘port’ to get past your firewall.

       

      It’s quite technical stuff. But you shouldn’t ever have to worry about it. Most software today is designed to automatically find the right port.


    • View More: O2 What’s port forwarding?
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  • Connecting your PlayStation 3 to your Sky wireless router

    • You can connect your PlayStation 3 to the internet using a wired connection (with an Ethernet cable, like the yellow one supplied with your Sky Broadband set-up kit ) or through a wireless connection. 
       

      Before you start, switch on your Playstation 3 and check that your Sky wireless router is connected to the internet. 

      If you haven't set-up your Sky Broadband router, first you will need to unpack it and start it up. You can find help and advice on doing this in our Setting up your Sky Broadband router guide

      If you've not connected your router yet, don't forget to check your Sky Broadband activation date - you will not be able to set up your broadband connection if your Sky Broadband has not been activated. You should have received this in a letter from Sky or you can check online to see if your service has been activated
       

      Once you have set up your router, watch our instructional videos or follow the simple step-by-step guide on how to connect your Playstation 3 to the internet. Please note that the router in the video may be different from your router at home, but the principle of connecting to the internet is exactly the same.


      Connecting your PS3 to the internet with a wired connection

      To connect to the internet using wires, you’ll need an Ethernet cable like the yellow one that came with your Sky Broadband set-up kit. 


      Plug the Ethernet cable into one of the sockets at the back of your Sky Broadband wireless router and put the other end into your PS3. 

      In the home menu, select the Settings option followed by the Network Settings option. 

      Select the Internet Connections Settings by pressing the ‘ X’ button on your PS3 controller. 

      A message will pop up on your screen saying ‘Adjust settings for connection to the internet. If making a wired connection you must have an Ethernet cable connected.’ Select Yes

      At this point you can either select the easy option or the custom option. Make sure you select the easy option. 

      You’ll now be given the choice to connect using a wireless connection or a wired connection. Choose the wired connection option. 

      A screen will pop up called proxy server. Select ‘Do not use’ then press X and X again to save the settings. 

      You’ll then be asked to test the connection. Press X to start the test and everything should pass.

      Step 1- Connecting your PS3 to the internet using a wireless connection
      Open your Playstation’s Home Menu, then select  Settings and then Network settings.

      Step 2 - Choose internet connection settings
      When it appears on screen, choose the option called Internet Connection Settings.

      Step 3 - Adjust connection settings
      A pop-up should appear saying Adjust settings for connection to the internet. Choose ok to carry on

      Step 4 - Select wireless option
      Now you’ll need to select Wireless from the options on the screen.

      Step 5 - Scan for available networks
      Select the Scan option. Your Playstation 3 will now show all of the available wireless networks in a list. 

      Step 6 - Find your SSID Code
      For the next steps, you’ll need to know your SSID code. This is just the name of the wireless network you connect to and it’s printed on the Wireless Network Settings Card that came with your Sky Broadband set-up pack. If you can’t find it, don’t worry, your code can also be found on the bottom of your Sky Broadband wireless router.
       

      Unless you’ve changed it, the SSID code will probably be something like “SKY” followed by five numbers. For example SKY 12345.

      Step 7 - Add your security code
      Look for your SSID code from the list of available networks and select it. Then the security code, which will be WPA-PSK (TKIP), unless you’ve changed the encryption settings will be selected automatically. Press the arrow on the d pad or move the analog stick 
      to the right to then move on to entering your Network Key. 


      Step 8 - The network key
      The Network Key is your password and is printed next to your SSID code on the base of your router. Make sure you type it in exactly as it’s printed or it won’t work. And remember, The Network Key is case sensitive. There are no numbers, so if you see any circles, they are Os, not zeros. 

      Step 9 - Save your changes
      When you’re done, save your changes by pressing the Start button or select done on the screen. You’ll then be asked to click x to save the settings.

      Step 10 - Test Connection
      Before you start playing online you can check to make sure you’ve set up your connection properly. Just select the Test Connection option. If there are any problems your PS3 will helpfully give you instructions on how to change your settings.

      Step 11 - Your connected to the internet
      Once that’s done, you should see a message telling you that the test has completed successfully. That's it, you're ready to start online gaming.


    • View More: Sky Connecting your PlayStation 3 to your Sky wireless router
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  • Connecting your PSP (PlayStation Portable) to your Sky wireless router

    • You can connect your PSP (PlayStation Portable) to the internet using a wireless connection. Before you start, your games console must be switched on and your Sky wireless router must be switched on and connected to the internet.
      Step 1 - Select the PSP Settings menu
      Step 2 - Scroll down to Infrastructure Mode
      Step 3 - Select New Connection
      Step 4 - Select Scan
      Step 5 - The SSID code
      Step 6 - Select the SSID code
      Step 7 - Press the right button
      Step 8 - Select the right security method
      Step 9 - Press the X button
      Step 10 - Enter your Network Key
      Step 11 - Select Easy
      Step 12 - Press the right button
      Step 13 - Press the right button to continue
      Step 14 - Save your network settings
      Step 15 - Your PSP will test the connection for you
      Step 16 - A summary of the test results is displayed on scree
      Step 17 - If you are having problems getting online

    • View More: Sky Connecting your PSP (PlayStation Portable) to your Sky wireless router
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  • Connecting your Xbox 360 to your Sky wireless router

    • With our easy-to-follow guide you can connect your Xbox 360 to Xbox Live in no time. You can connect your Xbox 360 to Xbox LIVE by using an Ethernet cable,  a wireless adaptor or via a third party wireless bridge configured to connect to your Sky Broadband wireless network. Please remember that if you have the Xbox 360 Elite, a third party wireless bridge is not needed, as these consoles have inbuilt wirel

      With our easy-to-follow guide you can connect your Xbox 360 to Xbox Live in no time. You can connect your Xbox 360 to Xbox LIVE by using an Ethernet cable,  a wireless adaptor or via a third party wireless bridge configured to connect to your Sky Broadband wireless network. Please remember that if you have the Xbox 360 Elite, a third party wireless bridge is not needed, as these consoles have inbuilt wireless capability. 
       

      Before you start, switch on your games console and check that your Sky wireless router is connected to the internet. 

      If you haven't set-up your Sky Broadband router, first you will need to unpack it and start it up. You can find help and advice on doing this in our Setting up your Sky Broadband router guide

      If you've not connected your router yet, don't forget to check your Sky Broadband activation date - you will not be able to set up your broadband connection if your Sky Broadband has not been activated. You should have received this in a letter from Sky or you can check online to see if your service has been activated
       

      To see how to connect your Xbox 360 to the internet, with wires or wirelessly, watch our instructional videos or follow our step-by-step guides below. Please note that the router in the video may be different from your router at home, but the principle of connecting to the internet is exactly the same.


      Connect your Xbox to the internet using wires

      To connect your Xbox to the internet using wires you’ll need an Ethernet cable. This is the yellow cable that came with your Sky Broadband set-up kit. 

      Plug the Ethernet cable into one of the sockets at the back of your Sky Broadband wireless router and put the other end into your Xbox 360. 

      To check the connection is working select ‘ System Settings’ from the ‘ my X-box menu’ then select Network Settings. A wired network connection should appear with a tick in the top right hand corner. Press A to select this, then test X-box Live Connection, and then press Ato confirm. 

      That’s it.  You’re ready to go.

      Step 1 - Connect your Xbox to the internet wirelessly
      If you own the Xbox 360 Elite, please go directly to the next step. 

      If you are using an Xbox 360 with a third-party wireless bridge, you'll need to configure the bridge to connect to your Sky Broadband wireless network. Once the wireless bridge is connected, the set-up procedure is as if you are connecting an Ethernet cable, so use the instructions above for connecting your Xbox to the internet using wires.

      Step 2 - Go to System Settings
      Now, turn on your Xbox 360, pick up your controller and scroll through the options on the screen until you find the System Settings menu. Press the Abutton and you’ll be taken to the System SettingsScreen.

      Step 3 - Choose Network Settings
      From the System Settings screen, choose Network Settings, then configure network.

      Step 4 – Find your wireless network name

      For the next steps, you’ll need to know yourWireless Network Name. This is just the name of the wireless network you connect to and it’s printed on the Keep Me Handy Card Card that came with your Sky Broadband wireless router. If you can’t find it your code can also be found on the bottom of your router.

      Unless you’ve changed it, your wireless network name will probably be something like “ SKY” followed by five numbers. For example SKY 12345.


      Step 5 – Scan for Networks
      A list of codes will now appear after you have configured the network in the Network Settings of your Xbox 360. Look for the one that matches your yours and select it. If you don’t see a list of codes, find and highlight the wireless information block and press A on your controller. Then select the Scan for Networks option.

      Step 6 - Enter your Network key

      You’ll now be asked for your password, also known as your network key. This is printed on your Keep Me Handy Card and on the bottom of your router. 

      Make sure you type it in exactly as it’s printed or it won’t work. Please remember that the Network Key is case sensitive. There are no numbers, so if you see any circles they’ll be letter 'O's, not zeros. 

      When you’re finished, press start.

      If you've changed your network key and want a reminder of the current one, follow the instructions in our help guide,Change your network encryption settings . Press done after you've entered the Network Key


      Step 7 - Select done on the screen
      You’ll then see a test screen prompt, which warns you that you’ll be logged out if you test the connection. Just press A and you’ll see a screen with all the network names. Your network will be at the top of the list with a tick in the top right. Press A to select this, you should then be taken to a new menu screen called Test X-Box Live Connection, and then press A to confirm. 

      You’re now ready to enjoy the thrills of online gaming.

      ess capability

    • View More: Sky Connecting your Xbox 360 to your Sky wireless router
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  • Connecting your Nintendo Wii wirelessly

    • You can connect your Wii to the internet using a wireless connection. To connect to the internet with wires, you will need a Wii LAN adapter. You may need to purchase this separately from the manufacturer or an electrical goods retailer. You will also need an Ethernet cable such as the yellow one supplied with Sky Broadband set-up kits. 
       

      Before you try to connect your Nintendo Wii to the internet, switch on your games console and check that your Sky wireless router is connected to the internet. 
       

      If you haven't set-up your Sky Broadband router, first you will need to unpack it and start it up. You can find help and advice on doing this in our Setting up your Sky Broadband router guide

      If you've not connected your router yet, don't forget to check your Sky Broadband activation date - you will not be able to set up your broadband connection if your Sky Broadband has not been activated. You should have received this in a letter from Sky or you can check online to see if your service has been activated

      Once you have set up your router, watch the instructional video or follow the step-by-step guide below. Please note that the router in the video may be different from your router at home, but the principle of connecting to the internet is exactly the same.


      Step 1 - Open the Wii menu

      Open the main Wii menu and select the Wii button. You should see this in the bottom left-hand corner of your screen.


      Step 2 - Select Wii settings

      You should be taken to the Settings menu. When this appears, select the Wii settings option.


      Step 3 - Select 'Internet'


      You’ll now go to the Wii System Settings 1 page. You actually need to be in the Wii System Settings 2 page so click on the arrow icon and you’ll be taken to the correct page.


       

      Step 4 - Select Connection Settings

      In the new page select the Internet option by pressing A on your Wii remote.


      Step 5 - Select the Wireless Connection

      From the list that appears, select Connection Settings then connection 1. From there, select wireless connection.


      Step 6 - Select 'Search for an Access Point'

      Choose the option Search for an Access Point.


      Step 7 - Choose the access point you want to connect to

      A message will appear on your screen telling you to choose the access point you want to connect to. Select OK.


      Step 8 - Find your Wireless Network Name

      For the next steps, you’ll need to know your Wireless Network Name. This is just the name of the wireless network you connect to and it’s printed on the Keep Me Handy Card that came with your Sky Broadband wireless router. 


      If you can’t find it your code can also be found on the bottom of your router. Unless you’ve changed it, your wireless network name will probably be something like “ SKY” followed by five numbers. For example SKY 12345. 

       


      Step 9 - Find the right network

      Look for your wire network from the list of available networks and select it. 


      Step 10 - Select the right security method

      You’ll now be asked to select the security code that your router uses. Unless you'v e changed the encryption settings, this will be WPA-PSK (TKIP).


      Step 11 - Enter your Network Key

      You’ ll now be asked for your password, also known as yourNetwork Key. The password can be found below your wireless network name on your Keep Me Handy Card or under your Sky Broadband. 


      Make sure you type it in exactly as it’s printed or it won’t work. There are no numbers, so if you see any circles they’ll be letter Os, not zeros.


      Step 12 - Save Settings

      A message will appear asking if you want to save these settings. Select OK so you don’t have to repeat these steps every time you want to connect your Wii to the internet.


      Step 13 - Test your internet connection

      A different message will pop up telling you that your network settings have been saved. Select “OK” and your Wii will automatically test your connection to make sure that no mistakes have been made.


      Step 14 - You are now connected to the internet

      Once the test has finished you’ll see a screen telling you that the connection was successful. It will then ask if you’d like to perform a Wii system update. Select No to return to the  main menu. That's it, your now ready to start online gaming.




    • View More: Sky Connecting your Nintendo Wii wirelessly
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  • Connecting your Nintendo DSi to your Sky wireless router

    • You can connect your Nintendo DSi to the internet through a wireless connection. Before you start, make sure that your Sky wireless router is connected to the internet and you can connect to the router using your computer. Then turn on your Nintendo DSi. 
       

      If you haven't set-up your Sky Broadband router, first you will need to unpack it and start it up. You can find help and advice on doing this in our Setting up your Sky Broadband router guide

      If you've not connected your router yet, don't forget to check your Sky Broadband activation date - you will not be able to set up your broadband connection if your Sky Broadband has not been activated. You should have received this in a letter from Sky or you can check online to see if your service has been activated

      Once you have set up your router, watch the instructional video or follow the simple step-by-step guide. Please note that the router in the video may be different from your router at home, but the principle of connecting to the internet is exactly the same.


      Step 1 - Turn on your DSi

      Turn on your Nintendo DSi.


      Step 2 - Select system settings option

      Wait for the DSi menu to appear on your screen and select the System Settings option. 


      Step 3 - Select wireless communications

      Once you have done this, select Wireless Communications. Once the page has loaded you’ll need to select On and then OK.


      Step 4 - Select the Internet option

      Using the right arrow on your keypad, select the third tab, and then the Internet option.


      Step 5 - Select the Connection Setting
      Once the page has loaded select the Connection Settings option on your screen.

       

      Step 6 - Select Advanced Set up

      You’ll see a list of connection options. Select Advanced Set up and then the Connection 4 option using the button marked None.



      Step 7 - Select 'Search for an Access Point'

      Now use the direction buttons to highlight and select the Search for an Access Point option. 


      Step 8 - Find your Wireless Network Name

      For the next steps, you’ll need to know your Wireless Network Name. This is just the name of the wireless network you connect to and it’s printed on the Keep Me Handy Card that came with your Sky Broadband wireless router.


      If you can’t find it your code can also be found on the bottom of your router. Unless you’ve changed it, your wireless network name will probably be something like “SKY” followed by five numbers. For example SKY 12345.  also be found on the bottom of your Sky Broadband wireless router.


      Step 9 - Choose the right network

      Look for your wireless network from the list of available networks and select it.


      Step 10 - Select your security code

      You’ll now be asked to select the security key that your router uses. Unless you’ve changed the encryption settings, this will be WPA-PSK (TKIP).


      Step 11 - Select the text entry field

      Select the text entry field to enter the network key which you'll find printed next to network key on your Sky wireless router and Keep Me Handy Card. You’ll now be asked for your network key. This is your password and is printed next to your SSID Code on the bottom of your router. 


      Make sure you type it in exactly as it’s printed or it won’t work. And remember, it’s case sensitive. Just so you know, there are no numbers, so if you see any circles they’ll be letter Os, not zeros. 


      Step 12 - Secure access point

      When you see the 'This access point is secure' prompt, select OK.


      Step 13 - Save settings

      A message will appear, saying: Do you want to save these settings? Select OK.


      Step 14 - Test internet connection

      Your DSi will run through its tests and a message will appear telling you that the DSi is testing the connection.


      Step 15 - Access the internet

      Once it’s finished you’ll be able to access the internet using your Nintendo DSi. Now you’re ready to take on the world and enjoy the thrills of online gaming.




    • View More: Sky Connecting your Nintendo DSi to your Sky wireless router
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  • How do I set up a connection to a Nintendo Wii and my netgear router?

    • This article will show you how to connect your Nintendo Wii console to a Netgear wireless router:

       

       

       

       

       

       

       

       

       

       

       

      step 1 - choose your router from the list of access points

      From the Wii console's main menu:

      1. Click the Wii button in the lower left corner:



         
      2. Click Wii Settings:



         
      1. Click the right facing arrow: 



         
      2. Click Internet



         
      3. Click Connection Settings:



         
      4. Select a connection indicated as 'None'. In the example below we can choose Connection 1:



         
      5. Click Wireless Connection



         
      6. Click Search for access point



         
      7. The Wii console will search for an access point:



         
      8. Click OK



         
      9. The router should appear in a list of available wireless networks - in the example below it's OrangeE687FC: 




         

      step 2 - enter security settings

      1. Click to select your router:



         
      2. Click on the 'Input the password or key' field: 



         
      3. Click Caps - it's really important that all letters are entered in upper case:



         
      4. Click to enter each character of the security key.
      5. The security key was chosen when you set up security on the router for the first time.

       If you have the Pre-configured Netgear DGN 1000 router you'll see a wireless settings sticker at bottom of the router. Wireless network name (SSID) and security key are printed on this sticker. WiFi security on this router is enabled by default and the mode is Mixed WPA/WPA2.

      1. Click OK



         
      2. Click OK



         
      3. Click OK to save settings: 



         
      4. Click OK to start the connection test: 



         
      5. The Wii console will check if it's connected to your router:



         
      6. If the connection test is successful, internet setup is complete and your Wii console wirelessly connected:

      step 3 - update the console

      Finally, choose if you'd like to update your Wii console. If you would, click Yes and follow the onscreen prompts.


    • View More: Orange How do I set up a connection to a Nintendo Wii and my netgear router?
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  • Wireless PS3 connection

  • Plusnet Twitter Page

  • Virgin Media Twitter Page

  • Orange Twitter Page

    • @OrangeHelpers
      We're here Monday to Friday, 9am to 5:30pm, to help with your questions about everything from handsets to contracts, apps to bills & tariffs to texts

    • View More: Orange Orange Twitter Page
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  • BT Twitter Page

  • O2 on Twitter

    • The official home of O2 UK on Twitter. Run by the social media team. We’re helping wherever we can. 
    • View More: O2 O2 on Twitter
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  • TalkTalkCare

  • Plusnet Blog

  • The TalkTalk Blog

    • Welcome to the TalkTalk blog. Here you'll find regular entries from our Chairman Charles Dunstone, our CEO Dido Harding and members of the TalkTalk team.

      From the launch of free broadband in 2006 to the release of our innovative new myTalkTalk package, we're always thinking of ways to change the phone and broadband market for the better. Through the blog you'll be the first to hear any news.

      If you have any general comments or questions about TalkTalk, or would like to get the latest service updates, then feel free to visit TalkTalk Members


    • View More: TalkTalk The TalkTalk Blog
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  • O2 Blog

    • Welcome to O2's Blog, where you can pick up news from O2 and subscribe to updates.
    • View More: O2 O2 Blog
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  • BT Life Blog

    • Welcome to the BT Life blog

      BT Life is the technology and lifestyle blog from BT, with the latest on entertainment, communications, online safety and more.


    • View More: BT BT Life Blog
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  • TalkTalk Facebook Page

  • BT Facebook Page

  • Orange Facebook Page

  • O2 Facebook Page

  • Sky Contact Details - Technical Support


    • Phone us

      Our call centres are open 24/7
      • UK 08442 411 653
      • Ireland 0818 719 819

      For full details of call and connection charges to 0844 numbers in the UK and 0818 numbers in the Republic of Ireland with Sky Talk, please see www.sky.com/callpricing

      Charges for calls from other networks and mobile phones may vary. Please note that calls may be monitored or recorded for training purposes.


    • View More: Sky Sky Contact Details - Technical Support
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  • O2 Contact Details

    • Home Broadband Technical SupportDialCharges
      From your O2 mobile800 230 0202Free
      From a landline0800 230 0202Free
      Opening hoursMonday - Sunday24 hours


      Home Broadband Customer ServiceDialCharges
      From your O2 mobile800 230 0202Free
      From a landline0800 230 0202Free
      Opening hoursMonday - Friday08:00 - 21:00
       Saturday08:00 - 20:00
       Sunday08:00 - 18:00

    • View More: O2 O2 Contact Details
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  • TalkTalk Contact Details

  • BT Broadband Contact Details - Technical Queries

  • Virgin Media Contact Details

  • Plusnet Contact Details

    • DepartmentNumberAvailability
      Residential Sales

      0800 432 0200
      (option 3)

      07:00 - 22:00 Monday to Friday
      09:00 - 21:00 Saturday and Sunday
      Have your payment details handy to place an order
      Business Sales

      0114 296 5182
      (option 2)

      09:00 - 17:30 Monday to Friday
      09:00 - 16:00 Saturday
      Partner Sales

      0114 296 5171
      (option 1)

      09:00 - 17:30 Monday to Friday
      Residential Support0800 432 0200All day, every day
      You'll need your username and password handy
      Business Support0114 296 5182
      0845 002 0170
      All day, every day
      Cancellations0845 140 600209:00 - 17:30 every weekday (except Bank Holidays)

    • View More: Plusnet Plusnet Contact Details
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  • Orange Contact Details

    • call us:*
      0844 873 8586

      free from an Orange pay monthly phone:
      150

      * Calls from an Orange Home Phone are free. Calls from a BT landline or your second line (if you have one) cost 5.1p a minute. Calls from mobiles and other networks may vary. Calls may be monitored and recorded for training purposes


    • View More: Orange Orange Contact Details
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